6/10 Aceptable
Cadie
20 nov. 2025
Le gustó: Limpieza y condiciones de la propiedad
Overall this hotel is just okay. We stayed for 4 nights so got a bit tired of the same breakfast each day, would have loved some variety. The room heat was so high and the remote control was so confusing, no instructions. The first night we were so hot we couldn't use our blankets and had to open the windows which was noisy and there were no screens. The front desk had to print out instructions for us the next day and show us how to turn on the AC. It was mid November and over 18 degrees out so this seemed a bit strange. As well, though we had booked a room for ourselves and our daughter that included free breakfast, we were asked to pay extra for our daughter's breakfast when we checked in. After showing the staff member my booking and that this was not clear anywhere and misleading, they gave us her breakfast vouchers. Each bed had only one pillow and things were just very basic. Unfortunately we misplaced one room key, and they charged me 800 yen for it, even though it's a simple plastic scan card. No other hotel has ever done that to me before. Seemed over the top. We found the train station a bit confusing compared to others and the area was a bit rowdy. I would book something a bit nicer and closer to Shinjuku or Shibuya next time, but if you need a budget stay for one or 2 nights, this will likely do ok.
Cadie
Se hospedó 4 noches en noviembre de 2025