“Many years of great visits and this visit was no exception. The property is always clean, very well maintained and the staff is excellent. The beds are very comfortable. The location is perfect! I always recommend this hotel to friends without hesitation and everyone is always very pleased. Thank you for another wonderful stay! ”
“I rarely write reviews, however Southfleet Motor Inn is truly a gem. Lovely staff/family vibe and no frills stay in Wellfleet. The indoor pool and hot tub were amazing and close proximity to several restaurants and a shop. Highly recommend! ”
“The staff was extremely helpful. We were first booked at GuestLodge, but realized it would be hard for my elderly mother to get to the second floor, which is the only room they had. They allowed us to take the last ground floor room at Travelodge, their sister site down the street. We greatly appreciated the accommodations.”
“The staff was friendly and helpful. The room was clean and comfortable. Pets are allowed which is wonderful. Best view on the Cape. Very close to Head of the Meadow or in the other direction the Province Lands. The natural seashore beaches are beautiful. The breakfast is very simple but is a nice extra. The outer reach is great for dog lovers and someone who is not looking for something very upscale it is simple and is perfect for us. The pool and tennis courts are great for downtime from the……
"AVOID THIS HOTEL
One of the towels provided had a brown stain that was extremely ugly (doubt it may be undesirable marks, with a bad smell). What's worse is that I discovered it after shower when I was using it. This was unacceptable, especially for an esteemed vacation house like this.
When I reported the issue to the front desk during check out, I received no apology and was told that no compensation could be offered because the booking was made through a third party (on Expedia), and the front desk could do nothing about it. He said he would report to the manager, and I received no follow-up. I find this response both unprofessional and disappointing. I also wrote an email to the management team and received no response. The general experience was unpleasant. I hope I can receive proper settlement from the hotel management team."