Title: Pestana Collection Plaza Mayor Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=34570433&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pestana Collection Plaza Mayor This elegant retreat near Madrid's Royal Palace offers a serene escape with spa treatments including Swedish massage and aromatherapy ## Photo gallery for Pestana Collection Plaza Mayor ![Couples treatment rooms, sauna, body treatments, aromatherapy - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/9c833317.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, sauna, body treatments, aromatherapy - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/3bb9bd54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/3596a61b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/b9caedc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/c8fa23b1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pestana Plaza Mayor Madrid, in the city's heart, blends elegance with modern comfort. Unwind at the spa, dine at Terraza Plaza Mayor, and enjoy the indoor pool, library, and a welcoming lobby with a fireplace for quiet moments. ## Reviews 9.6 Exceptional ## Popular amenities - Free WiFi - Air conditioning - Gym ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 3 - Mar 4](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 4 - Mar 5](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Classic Room ![Classic Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/09cd7faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.6 Exceptional 29 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - 172 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/7d6ac890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - 215 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Superior Room (Plaza Mayor) ![Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/3596a61b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Plaza Mayor) 9.8 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - 215 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Suite ![Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/12848237.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Day bed Private bathroom Separate bathtub and shower - 495 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Plaza Mayor ![Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/9724dc25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plaza Mayor 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - 248 sq ft - Sleeps 2 - 1 Queen Bed OR 1 King Bed ### View all photos for Loft ![Loft | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/b9a9e87f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Separate bedroom Bathrobes Hair dryer - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite (Plaza Mayor) ![Suite (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/03573b23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Plaza Mayor) ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Separate bedroom Bathrobes Hair dryer - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Plus ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/7d6ac890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Plus 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom - 215 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Suite Exterior (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1180000/1170200/1170158/e8709f28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Regina Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 2,270 reviews $214 nightly $236 total Mar 5 - Mar 6 Total with taxes and fees [](https://www.expedia.com/Madrid-Hotels-Hotel-Regina.h1170158.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2ed686e1-56c6-4499-9585-508eb7c7bc08&top_cur=USD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - 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Free WiFi - Air conditioning - Breakfast available - Business services 9.4 Exceptional 1,004 reviews $225 nightly $247 total Mar 4 - Mar 5 Total with taxes and fees [](https://www.expedia.com/Madrid-Hotels-Hotel-Francisco-I.h1577055.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2ed686e1-56c6-4499-9585-508eb7c7bc08&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) ## About the neighborhood Located in Madrid, Pestana Collection Plaza Mayor is in the city center. Plaza Mayor and Royal Palace of Madrid are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. [Visit our Madrid travel guide](https://www.expedia.com/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41476%2C-3.70708&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BOgT4tdb8S7cPz0vt0YJLlUKz0M=) Calle Imperial, 8, Madrid, 28012 ### What's nearby - ![Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 1 min walk \- 0.1 miles - ![Plaza de Espana featuring a square or plaza, outdoor art and a monument](https://images.trvl-media.com/place/6047907/8c58e7f2-4185-4c0e-bc43-50671e665701.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de España - Princesa 3 min walk \- 0.2 miles - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 6 min walk \- 0.4 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 6 min walk \- 0.4 miles - ![Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 8 min walk \- 0.5 miles ### Getting around - Madrid Principe Pio Station 2 min drive - Tirso de Molina Station 5 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) 33 min drive ### Restaurants - Bar La Campana 1 min walk - Five Guys 1 min walk - Gustos Madrid Plaza Mayor 2 min walk - Las Cuevas de Luis Candelas 3 min walk - Taberna Corrientes 2 min walk ## About this property ### Pestana Collection Plaza Mayor Upscale hotel near Plaza Mayor Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Collection Plaza Mayor provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a hot stone massage, reflexology, and a facial at the onsite spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar. Other perks at this hotel include: - A seasonal outdoor pool and an indoor pool, along with sun loungers - Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk - A front-desk safe, multilingual staff, and massage treatment rooms - An elevator, 1 meeting room, and a reception hall - Guest reviews say great things about the helpful staff, first-rate property condition, and location Room features All 87 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. More conveniences in all rooms include: - Designer toiletries and hair dryers - 49-inch Smart TVs with satellite channels - Electric kettles, heating, and daily housekeeping ## Similar properties ![Suite Exterior (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/e8709f28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 2,270 reviews $214 nightly $236 total Mar 5 - Mar 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=1170158&PinnedHotelID=1170158&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83980000/83976200/83976194/d3bf8dce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UMusic Hotel Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 842 reviews $234 nightly $257 total Mar 15 - 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Electric car charging station on site - Height restrictions apply for onsite parking - 24-hour offsite parking (EUR 36 per day); discounts available - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Café de la Plaza – Pátio - Terraza Plaza Mayor ### Things to do - Full-service spa - Gym - Indoor pool - Library - Sauna - Seasonal outdoor pool - Stereo ### Family friendly - Indoor pool - Laundry facilities - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Pool loungers ### Full-service spa - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sauna - Spa open daily - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Pool access ramp on site - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - Communal living room - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch smart TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from October 6 to May 31: - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 150 per stay - A damage deposit of EUR 150 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children - Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property is professionally cleaned ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from April to September Pool access available from 11:00 AM to 7:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Pestana Plaza Mayor Hotel Madrid Pestana Plaza Mayor Hotel Pestana Plaza Mayor Madrid Hotel Pestana Plaza Mayor Madrid Madrid Pestana Plaza Mayor Hotel Hotel Pestana Plaza Mayor Pestana Plaza Mayor Madrid Hotel Pestana Plaza Mayor Madrid Madrid Pestana Plaza Mayor Madrid Hotel Pestana Plaza Mayor Hotel Pestana Plaza Mayor Hotel Pestana Plaza Mayor Madrid Madrid Madrid Pestana Plaza Mayor Madrid Hotel Hotel Pestana Plaza Mayor Madrid Pestana Plaza Mayor Madrid Madrid Pestana Plaza Mayor Madrid Pestana Plaza Mayor Madrid Hotel Madrid ## Frequently asked questions ### Does Pestana Collection Plaza Mayor have a pool? ### How much does it cost to stay at Pestana Collection Plaza Mayor? ### Is Pestana Collection Plaza Mayor pet-friendly? ### What time is check-in at Pestana Collection Plaza Mayor? ### What time is check-out at Pestana Collection Plaza Mayor? ### Where is Pestana Collection Plaza Mayor located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pestana Collection Plaza Mayor Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 10 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 818 8 - Good 125 6 - Okay 30 4 - Poor 13 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Natalja Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, very helpful staff, comfortable bed and relaxing experience. ##### Natalja Stayed 4 nights in Jan 2026 ### 8/10 Good #### Lane Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful staff service, beautiful hotel in a unique historic location. ##### Lane Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Edgar Alberto Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff, location and food ##### Edgar Alberto Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Cherie Ann Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, excellent staff, amenities and location are A+ ##### Cherie Ann Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mary Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful staff and beautiful rooms. I recommend a room overlooking the plaza. ##### Mary Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Giovanna Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely gorgeous hotel Ideal location Brilliant staff ##### Giovanna Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Scott Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything, staff so lovely, helpful and welcoming. Very comfortable room, great beds and showers. Would definitely recommend and stay again. Faultless ##### Scott Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### chuck Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and the staff was very accomodating ##### chuck Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jeanette Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Historic site. ##### Jeanette Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stephen Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very friendly and welcoming ##### Stephen Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Steve Dec 26, 2025 Liked: Cleanliness, property conditions & facilities Amazing hotel. Staff is amazing. Breakfast is excellent. Rooms are great and you must try the pool - very unique experience. The location is perfect ##### Steve Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### NANCY Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz ![](https://a.travel-assets.com/ugc/hotel-reviews/f588a9ff-f2d7-45cf-bf92-9c228065c8de-1758104556396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30be1df0-4733-4d9c-b300-b5e72cc18edc-1758104556626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NANCY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Roberto Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, beautiful facilities and rooms. The check in staff needs to explain to guests that there is a discount voucher for the restaurant on check in. The bellman was amazing with a great smile and always willing to help. ##### Roberto Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Juan Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is excellent ##### Juan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Felix Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with rich history. Great location walking distance to most sightseeing. Best part of the property is to stay at the historic section which makes the experience legendary. ![](https://a.travel-assets.com/ugc/hotel-reviews/3adc659b-7d77-4ff3-902e-bca58e1d136c-1762051244363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eb6998db-646d-417c-b6b1-091fbc1ecb51-1762051243703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64cae9d8-c134-4394-9dbc-9bf09318c877-1762051243155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/97122286-fe8d-4437-8ce5-61a9f3c27aec-1762051242588.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Felix Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jihad Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, centrally located. Wonderful staff. ##### Jihad Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Margo Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service and room was amazing ##### Margo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kirsten Ute Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location to stay in Madrid. Super friendly staff, amazing breakfast buffet and lovely spa attendees. Everything was amazing. Would stay here again any time. ##### Kirsten Ute Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Bart Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location central to many attractions and lots of great dining options. Very quiet room especially on the Plaza de Mayor. ##### Bart Stayed 3 nights in Sep 2025 ### 8/10 Good #### Irakli Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location. Easy access to everywhere ##### Irakli Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jesus Edmundo Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room. Great staff. ##### Jesus Edmundo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yvonne Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement ![](https://a.travel-assets.com/ugc/hotel-reviews/d3a7e6b8-bc41-400d-a833-7f3eae6a6c1c-1764836213601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f089a73-0d0e-4f95-a28f-75525b300a41-1764836214422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lisa Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel right on the Plaza Mayor and walkable to most major attractions as well loads of dining options. Really friendly staff made us feel very welcome with complimentary water and chocolate every day. A bonus having the spa to relax in after a day sightseeing. ##### Lisa Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Eduardo Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, excellent location, Great food. ##### Eduardo Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Felix Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location and rooms with view to the Plaza Mayor. Staff is welcoming and helpful at all times. 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