西伦敦便宜度假套票

gd

Overall， it's a lousy stay from the check-in to check-out. During the check-in, we asked if we could leave our luggage in the concierge temporary for a quick shopping, but we were shocked by their answers - they will charge 5 pounds per luggage in cash! The room wasn't clean enough to me; there are some crumbs left on the carpet and couch. Within 20 mins, I called the house keeping twice to clean up those mess, but nobody answered the call not even to come! In the night, tried to turn on the desk lamp but suddenly realized all the desk lamps in the room are unplugged purposedly! By the time of check-out, I requested the staff to provide me the invoice which was promised by the staff do the check-in. That check-out guy said they never have such practice, and the check-in guy shall be new and does not know the rule! I disagreed this Hotel deserve 4-star rating.

Breakfast is good but no inclusive with the room charges

Breakfast is good but no inclusive with the room charges

Overall， it's a lousy stay from the check-in to check-out. During the check-in, we asked if we could leave our luggage in the concierge temporary for a quick shopping, but we were shocked by their answers - they will charge 5 pounds per luggage in cash! The room wasn't clean enough to me; there are some crumbs left on the carpet and couch. Within 20 mins, I called the house keeping twice to clean up those mess, but nobody answered the call not even to come! In the night, tried to turn on the desk lamp but suddenly realized all the desk lamps in the room are unplugged purposedly! By the time of check-out, I requested the staff to provide me the invoice which was promised by the staff do the check-in. That check-out guy said they never have such practice, and the check-in guy shall be new and does not know the rule! I disagreed this Hotel deserve 4-star rating.

gd

Overall， it's a lousy stay from the check-in to check-out. During the check-in, we asked if we could leave our luggage in the concierge temporary for a quick shopping, but we were shocked by their answers - they will charge 5 pounds per luggage in cash! The room wasn't clean enough to me; there are some crumbs left on the carpet and couch. Within 20 mins, I called the house keeping twice to clean up those mess, but nobody answered the call not even to come! In the night, tried to turn on the desk lamp but suddenly realized all the desk lamps in the room are unplugged purposedly! By the time of check-out, I requested the staff to provide me the invoice which was promised by the staff do the check-in. That check-out guy said they never have such practice, and the check-in guy shall be new and does not know the rule! I disagreed this Hotel deserve 4-star rating.

Overpriced for a tiny room that is falling apart. Hotel looks great from the outside, but that good feeling ends once you step into the room. Smallest room I have EVER seen, the shower is worst - even a smaller man like me couldn't turn around comfortably without opening the door. It also sinks around 3 inches down the floor, so it is harder to get in and out. All wooden parts are either peeling or cracking - got a minor cut from wood splinter at the bathroom door. The only "table" could only fit 70% of my 13" laptop, ridiculous. Window literally leaks - chilling wind blows in at night with no way to shut off noise. TV is completely dead - no channel has any reception at all. The bigger rooms might be better, but the single room should be avoided. You have to pay me to stay for over a week. This is actually the most expensive room per night on my trip, and by far the worst one. I have stayed at another hotel on the previous week (2 tube stations away), and it was way better while being ~20% cheaper per night. Location is great and the area seems safe, but there are better choices.

gd