墨西哥适合儿童的假期

環境很好很適合家庭旅遊房間也很乾淨服務態度也很好

Clean room, professional staff, clean pools

El personal muy amable en Restaurant y en recepción , en general Al buffet le hacía falta más variedad en cuanto a la comida Y las habitaciones cómodas y funcionales solo mucho olor a humedad

Very good

環境很好很適合家庭旅遊房間也很乾淨服務態度也很好

Clean room, professional staff, clean pools

We stayed with our 5 year old. The rooms were ok, some minor issues, our swim out pool’s jets were either broken or on so there were a lot of dead bugs accumulated, and some issues with fridge and closet doors not opening. It was still nice, housekeeping every morning and night, and we got family concierge which was the best. Our Concierge was so kind, and surprised our daughter with a fun game, and candy and balloons daily- she LOVED IT. The staff were so kind and friendly, I can’t say enough about the quality of staff! Also, every night there was a show for kids, that was genuinely entertaining for us as well. My daughter especially enjoyed the circus show. The food was fair- the Mexican food was great. Sadly there was still sargassum in the ocean (all around Cancun) so we couldn’t swim in the ocean, but the hotel did its best to clean as much as possible. There were lots of events for kids, a cool kids club, and an amazing Aqua Zone, with tons of water slides, the kiddo loved it! Overall it was a nice stay, I would recommend. The only issue we had was the first night where we were unprepared for the mosquitos. Mind you, this is the end of rainy season, so good to be aware of. At night the mosquitos were aggressive. There are two restaurants on the side near the mangrove in the family concierge area, while they were delicious, the mosquitoes got us pretty good, through my shirt. Lots of bug spray helped. I do recommend for couples or for families with young kids!

Royal Solaris was excellent- everything from the food options to the pool was truly excellent. Very helpful and attentive, and hard working staff. Thanks for the great memories!

El personal muy amable en Restaurant y en recepción , en general Al buffet le hacía falta más variedad en cuanto a la comida Y las habitaciones cómodas y funcionales solo mucho olor a humedad

El personal muy amable en Restaurant y en recepción , en general Al buffet le hacía falta más variedad en cuanto a la comida Y las habitaciones cómodas y funcionales solo mucho olor a humedad

Royal Solaris was excellent- everything from the food options to the pool was truly excellent. Very helpful and attentive, and hard working staff. Thanks for the great memories!