Cardamom Mountains Pet-friendly Vacations

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

It was good

There is the feeling of dispondent bankruptcy about what once was an outstanding boutique hotel. There is no one to help with your luggage. There is only a student at the front desk, struggling to comply with all the travellers needs. Checking in, checking out, moving heavy suitcases around, room problems, telephone calls to front desk. Management is a remote camera. Requests only by email and are brusquely refused Gone are the amenities, in room coffee and water. To make matters worse, there is no cable TV. To US citizens it means watching TV on their phones or iPads and to non citizens this means, no TV other than three religious stations or two Chinese language. The once charming bar and dining area is now sheathed in darkness, which is approximately half of the reception. Suitable only for an overnight stay..

I felt like the walk from the front entrance was quite the distance and you could only catch ride shares from the front entrance. Discovered this the hard way. This particular room had to be close to the pool and club area as you could hear the music late at night.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I felt like the walk from the front entrance was quite the distance and you could only catch ride shares from the front entrance. Discovered this the hard way. This particular room had to be close to the pool and club area as you could hear the music late at night.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

There is the feeling of dispondent bankruptcy about what once was an outstanding boutique hotel. There is no one to help with your luggage. There is only a student at the front desk, struggling to comply with all the travellers needs. Checking in, checking out, moving heavy suitcases around, room problems, telephone calls to front desk. Management is a remote camera. Requests only by email and are brusquely refused Gone are the amenities, in room coffee and water. To make matters worse, there is no cable TV. To US citizens it means watching TV on their phones or iPads and to non citizens this means, no TV other than three religious stations or two Chinese language. The once charming bar and dining area is now sheathed in darkness, which is approximately half of the reception. Suitable only for an overnight stay..

The room given us upon arrival was not clean.

The room was great close to the venue where I wanted to attend the place was clean and the rooms were nice