Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
4.0 Room cleanliness
2.0 Service & staff
1.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Lombok Indonesia

Not convenient at all to anything

Posted Dec 7, 2011 on Hotels.com
The good points, both the hotel in general and the room were clean and the grounds and pool were well maintained, but thats about it. The hotel is located down a dark alley/side street, our Taxi driver didn't even know where it was, not in walking distance to anything which meant we had to rely on a cab to take us around, since there were none around, the hotel had to call for one, then the cab driver informed us it was a minimum RP20,000 chg since the hotel had called. We had specifically requested a room with 2 beds that would accomodate 4 people, when we arrived it was 2 twin beds and a couch clearly not for 4 people, the hotel staff said they would get us an additional bed but we would have to pay for it. There was loud music playing all night but the hotel did not know where it was coming from, it sounded like a nightclub was behind the room but there was no sign of anything the next morning. Continental breakfast is a few pastries and a glass of juice brought to your room in the morning, if you wanted coffee you had to make it yourself. We also had to wait about 30 mins for a taxi to arrive the next morning. Spend a little more and stay within walking distance to the shopping and restaraunts.