The Riverside Hotel

I like this hotel. The rooms are large, clean, and very comfortable. The staff is pleasant; however, I have not noticed anyone really going above and beyond for a guest--pleasant, predictable service. The breakfast buffet is a definite highlight. It is way beyond what one would expect--on a par with a Sunday brunch. If you have a car, the location is convenient (once you figure out the complicated cloverleaf at that exit), but if you don't have a car, it is not really within walking distance of anything except one restaurant.

I am always treated very well at the Riverside. The staff is exceptional.

We always stay here. It's part of the pleasure of visiting family in Boise.

We not only had a wonderful night but the breakfast was amazing. Thanks! Yummy cookies when you check in. :)

Will stay again.

We checked in with and was told that Hotel.Com had not told them about the request I made and that we had a dog. So they changed our room to the furthest away from the lobby which was quite a distance for my wife to walk in the morning in the dark for their free breakfast. We were put their account of our pet which they know we can not leave our dog alone so that for breakfast we have to go one at a time very scary for my wife. We went to sit out on our patio and their were some homeless people using it. Will not stay their again and would advise anyone with a pet to not stay their again. Told Hotel.com to book us closer to the freeway and this hotel is to far from the freeway and in very scary area.

The location of this hotel cannot be beat if access to the River Walk (Greenbelt) is desired. Also, the staff was very friendly at every level encountered. The downside to our stay is related to material condition of our room for this price point of hotel. 1) Upon our arrival there was an extremely heavy disinfectant smell in the room which I now believe was being used to cover previous dog activity, 2) There was no bedstand on one side of the king 3) The refrigerator was next to the foot of the bed blocking safe access along one side, 4) The refrigerator was incredibly loud. When we checked out I discussed the smell of the room and my feeling of the root cause, I was assured there had not been any canine occupants in that portion of the hotel as animals were not allowed in that section. I pointed out this was a surprise as the people occupying the room next to us were blatantly accessing the garden area with their dog from their patio doors during our stay, and their dog barked in the night. We may go back due to the excellent location if I am unable to find a different hotel in the area with good River Walk access, but I will not hesitate to request an inspection of the room prior to accepting it. This is not something I have ever done in my travels but if they will not police their pet owning guests then I will be forced to.