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"Beautiful modern hotel in a walkable area in the heart of downtown Cleveland. The room furnishings were very nice and staff were also helpful and pleasant."

"Very clean- more positives than negatives- no hair dryer; only one regular coffee pod and one decaf in the room"

"It was ok"

"The staff were friendly. But from the time I walked in and was told that the first floor of the hotel flooded I knew there was going to be a problem. When I got my alternate room, I could see it hadn’t been used for some time. The carpet had yellowing-brown and red stains. The mirrors were dirty. In the bathroom there were no towels. We had to ask for the refrigerator that was supposed to come with the room. We were told they were short on refrigerators, so they had to go to an empty room to get one from there. The manager of the hotel is also the maintenance guy. The so called hot breakfast, I wouldn’t even bother. If I were the owner I would take that off the advertisement. The elevator constantly smelt like marijuana and the phone was broken. This place really need some cleaning up."

"Overall friendly staff and cleanliness. I always stay at this location when I’m in town. Love it.."

"The room was roomy & clean. However, the furniture needs to be updated."

"Plenty of foid places nearly as well as gas stations. "

"I had wonderfol stay. Carol made me feel so welcome. Great place to wind down after clubbing in Clarksdale"

"The staff were very helpful and friendly, room was clean. Really appreciated the idea of it being a non-profit hotel. "