Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
86% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Not as advertised

Posted Aug 18, 2014
Not what was on Expedia by any measure. Non smoking room smelled like I was literally sleeping inside of an ash tray. Gross bedding and overall terrible room.
2 out of 5
by A verified traveler from d

It was horrible

Posted Aug 16, 2014
Covers smelt like pee . Dirty carpet cable barely worked on tv . Bathroom was dirty (toilet)
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great hotel for a great price

Posted Aug 10, 2014
My girlfriend and I stayed here for a few days in a superior king room. The room is a nice size with everything you need and its CLEAN. Can't wait to stay again!
2 out of 5
by A verified traveler

Burns in the sheets

Posted Jul 6, 2014
Cigarette burns in the sheets of a non smoking room is real bad.
2 out of 5
by A verified traveler from Madison Heights MI

Needs a good cleaning

Posted Jul 5, 2014
Pros: microwave
Cons: Clean towels, clean rooms, clean stairwells. NO smoking means NO smoking. They should enforce that.
Location: shopping
Upon arrival, room reeked of smoke, especially the bathroom and towels. Not pleasant to wipe your body and face after a shower, with a smokey towel. Garbage was always in piles every morning and evening by the stairwells. People in groups smoking in the parking lot and stairwells at all hours. Went and bought cleaner to wipe down the counter tops and toilet. No toilet paper on two occasions when I returned to room. Pillows are AWFUL.
2 out of 5
by A verified traveler from Madison Heights MI

Annoying housekeeping staff/dirty room

Posted Jul 4, 2014
Pros: Micro refridge
Cons: towels smelled of smoke! bathroom reeked of it! dirty carpet. Being jolted out of bed by housekeeping staff EVERY DAY WE WERE THERE.
Location: Oakland mall
Check out is at 12:00 but they bang bang bang on your door at 10:00. You get jolted out of bed, then tell them you are staying through the week, it doesn't matter. ANOTHER housekeeping will come by in a half hour and bang on your door again! With a clip board! Asking the same question! Can't they pick up the phone in the adjoining room and call before pounding the door down? What was supposed to be a relaxing few days was anything but relaxing. Garbage in the stair ways in the morning and the evening. Loud staff walking around. Non smoking hotel? That's a laugh. Had to buy air fresheners at Meijer. Pillows are terrible, had to buy new ones. Carpet dirty, toilet dirty. Broken lamps. Tell you the truth, when we went to get new pillows we also got some bleach cleaners and wiped EVERYTHING down. Filthy. For $70.00 a night, should expect and get more!
2 out of 5
by A verified traveler from Madison Heights MI

Bring your own pillows

Posted Jul 3, 2014
Pros: Fridge and microwave.
Cons: The banging on the door way before check out..even when your NOT checking out for a week. Clean the rooms better! Get rid of pillows and burned up bla
Location: Lotsa shopping.
Upon entering the room I noticed a strong smoke odor which got worse in the bathroom. Says no smoking, but c'mon it reeks of it. Went out to buy air freshener and some Formula 409 to not only get rid of smoke odor but to clean off sinks, bathtub and toilet, which were all pretty gross. In a 2 full beds room, there were only 2 bath towels and 2 wash cloths. THEY smelled of smoke also. Half a roll of toilet paper and no tissues. 2 very small old lumpy pillows for each bed. One of the pillows was so bad we threw it out and replaced it with a new one. It was THAT bad. Burn holes in the very thin blankets, and there was a large clump of human hair in between the bedspread and blanket. Housekeeping banged on our door at 10:45, even tho we had DO NOT DISTURB SIGN on door. Check out is at 12.00, AND we were staying for a week, so I don't understand what's so hard about figuring out that we were sleeping in. Why don't they just CALL from another room to ask if you need service?? The banging on the door scared the bejeesus out of us all. Front desk was nice enough and the housekeeping staff I saw were pleasant. They gotta figure out a new way to ask if folks want room cleaned. We came in late and wanted to sleep in and relax. No chance of that here.
3 out of 5
Recommended
for Everyone
by A verified traveler

Don't forget to bring a towel.

Posted Jun 25, 2014
Pros: Price, area, rooms were clean upon arrival
Location: Somewhat of a drive to get to Detroit.
Waited HOURS for towels in the morning after calling 4 times, then they didn't clean the room that day. No "do not disturb" signs means you may have housekeeping knocking on your door at 10am. Our room did not have a sign. Overall it was ok for the money spent. Can't expect too much. Area wasn't ghetto or trashy either.
2 out of 5
by A verified traveler

Get what you pay for.

Posted Jun 21, 2014
Location: Good
The room was super small, smelly, dirty carpet, ac not working properly or was switched off remotely. Rude staff.
3 out of 5
Recommended
for Everyone
by Sunny from Madison Heights MI

Posted Jun 12, 2014
Pros: Fridge and microwave
Cons: blankets pillows towels and when you put DO NOT DISTURB on your door, you don't expect have the maids knock on your door 3 times a day. NOT good
Location: shopping
Non smoking hotel but reeked of it. The bathroom especially. Bought air fresheners. Had a deluxe double bed room, only 2 really small pillows for each bed. Only TWO bath towels and hand/wash cloths for 3 guests? Cigarette burn holes, large ones, in the blankets. BOTH of them. Ants in bath tub.