I stayed here for 3 nights for a national conference that hosted about 6,000 participants. There is a bar with a very limited food menu, a very good Italian restaurant (Andiamo), and a very expensive seafood restaurant - but those were the only dinner options on this very large and largely deserted property. Literally acres of empty storefronts. And you need transportation for other options. My room was never cleaned over the 3 nights and I had to search for a housekeeper to trade towels each day. And I won't even talk about the carpet in the rooms... The elevators are inadequate and expect long waits in the hallways. LONG WAITS! I'm sure this was a nice property in the 1970s when it was built, but it is dated, dirty (original carpet in rooms?), and largely deserted. The riverfront across from the complex is also quite pretty, but the panhandlers ruined my walks. No one from Marriott ever asked me about my stay - and it's clear they don't engage their guests because they know what to expect. I just wish I'd known what to expect before booking the property.

Great service and comfortable rooms

Great stay before flying!

The front desk staff were excellent. Helpful, professional, friendly and accommodating. Brittany, Niab? And Dolly. All great and super helpful. The hotel was dirty. The coffee situation in the AM: horrible. The only reason I would return is due to the awesome front desk staff. We had family/friend logistics that required their help and they delivered. Every person I spoke to on the phone however (prior to trip) was frustrating and (it felt) purposely unhelpful. Great trip though!

Loved the Inn on Ferry Street! Beautiful property, attentive staff, lovely rooms. We’ll be back!!