Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Los Angeles

Noisy hotel set back on highway.

Posted Aug 24, 2014
The rooms are large like small apartments with a kitchen. Except for a cooking odor the room appeared clean. Unfortunately, the walls are thin and you can hear all the outside noises of cars and people talking. The night I was there people were screaming and laughing at 1:30 in the morning. The breakfast they serve is pretty good. Lots of choices. This hotel is situated next to a gas station with car dealerships on the other side. There are no sidewalks so forget about walking any where. It's a pretty unattractive area any way.
4 out of 5
for Everyone
by A verified traveler

very nice room, very clean. excellent kitchen.

Posted Aug 6, 2014
Pros: Loved having a kitchen, 2 bathrooms, great breakfast.
Location: It was a little hard to get to entrance, but very close to the mall.
We weren't expecting to have so much room. We booked 2 rooms and really only needed one. There were a lot of stairs - which would be good for elderly travelers to know about. Overall we really loved it.
4 out of 5
for Everyone
by A verified traveler

Posted Jul 28, 2014
The suite was clean but a bit out-dated. The bed was a little too soft for my husband and I believe that it is probably time to change the mattress. Everyone was very nice and I would stay here again.
2 out of 5
by A verified traveler from Michigan

Average at best

Posted Jul 17, 2014
This hotel needs some serious updating. The stairways are falling appart. The paint is peeling off of the walls. The entire place has a foul smell. There were bugs in the kitchen. I am convinced that all of the neighborhood kids use the facilities such as the basketball court as their own personal playground.
4 out of 5
for Everyone
by A verified traveler from Indy

Great value for the money

Posted Jun 29, 2014
Having never stayed at this hotel I was not sure what to expect. However after checking in and seeing my room I have to say this it wS a very good value for the money. Lots of space and good amenities made it ideal for the weekend stay I was needing. I will return to stay here on my next trip to this area.
5 out of 5
for Everyone
by A verified traveler from Louisville, KY

Always a great stay

Posted Jun 23, 2014
Pros: spacious rooms, feels like an apartment/condo and not a typical small hotel room.
Cons: Could still use some minor updating, although it looks like they have recently made some changes for the better
Location: close to restaurants and shopping, movie theater close by, very close to interstate.
I travel extensively for work and have stayed at this property many times, always a great stay. All rooms are suites, with kitchens, separate sitting area and sleeping area. Really nice property and nice staff.
1 out of 5
by tae from indy

Dont waste your money

Posted Jun 7, 2014
We had to move rooms 3 times because the air conditioning did not work. The manager said they just bought 5 he chain and they didn't check them yet. I have stayed at Wyndham hotels before and this is nothing like them. It felt like motel 6. The rooms are old and not to clean.
4 out of 5
for Everyone
by A verified traveler from Denver, Colorado

Business stay

Posted Jun 6, 2014
Pros: The customer service gets an "A+", and the cleanliness was also an "A".
Cons: The look needs updating, but I know that the owner is doing so, and of course, that takes time.
Location: I only was there to work, so cannot comment on that.
I can only say that if this Hotel was updated restaurant and design - wise, it would be rated 5 Star. The staff went out of their way to accommodate me and anything I merely even mentioned needing. I was taken care of beyond their duties, and even though the rooms are not the most designer look, it was well maintained and very clean and comfortable. The beds were new and very nice. Customer service still lives at this Inn! The breakfast I could equate to, "like eating at Grandmas', and filled you up with a quite large assortment of hot and cold choices. Yes I would stay here again.
4 out of 5
for Personal Event
by Chris from Ft. Wayne

Posted Jun 4, 2014 on Hotels.com
We had a pleasant stay at the Hawthorne Suites. When we arrived the room we were given did not match what we discussed during our online booking. However, I must say that Shelby at Hawthorne and Trevor at hotels.com went above and beyond to change our accommodations immediately! They both were extremely professional and went above and beyond to ensure that we were upgraded to the room that we booked online. Awesome job.
4 out of 5
by kris from ivins ut

Good layout of room

Posted Jun 4, 2014 on Hotels.com
nice layout of room, breakfast was good, exterior could use a little updating.