We stay at this hotel whenever we are in the Auburn area. The employees are always courteous. Normally the facility and rooms are very clean. I noticed this stay, the room needed more attention... dust, cobwebs. The Breakfast area person was in the back room, on her phone, speaking so that we heard her conversation. Also the next morning, the girls cleaning the rooms were very loud in the hallway talking... while we were trying to rest in our room. Even with these few problems, we will return because it is the best hotel in town and convenient to all our needs.