GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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One King Bed Executive Level Non-Smoking
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1 King Bed Deluxe Nonsmoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Crowne Plaza Houston Downtown features an outdoor pool and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink.
Business-related amenities at this 3.5-star property consist of a business center and a meeting/conference room. This business-friendly hotel also offers a concierge desk, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Rooms
Crowne Plaza Houston Downtown offers 259 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Tempur-Pedic mattresses. Televisions come with premium cable channels and complimentary TV Internet access.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as multi-line phones with voice mail. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and amenities available on request include wake-up calls.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Houston Downtown
of guests recommend
out of 15 reviews
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Showing 1 - 10 results (of 15) · See more Crowne Plaza Houston Downtown reviews
“Not impressed. terrible beds, A/C leaked onto carpet, no hot water, don't book”
Expedia said all matresses were tempupedic. They were not. Hotel moved us to different room with tempupedic mattresses, but the A/C leaked onto the carpet and made a huge wet spot in front of the door that we had to walk through. There was no hot water. Maintainance was called about both problems and did nothing about the A/C and explained that the boiler had been turned off and that's why there was no hot water. The hot water issue was really a problem. The room was not very clean and the hotel service was not impressive. The hotel does have a shuttle, but it only runs until 10:30 pm, so if you plan to stay out late, be ready to use the light rail or take a cab. Very disappointing because this weekend was for my friend's 40th birthday. Won't be going there again and will be more careful about what Expedia promises in their ads by calling hotel to be sure the information is accurate.
“Very pleasant”
Clean, friendly downtown hotel. Room was quiet, bed was VERY comfortable (thanks to memory foam mattress). The free Shuttle service to downtown locations dropped us off right at the home plate gate of Minute Maid park, then picked us up outside of a pub after the game. Made life much easier, and saved us the cost of parking at the game.
“Party Hotel”
The front desk person on check-in was short and rude. The first night our floor was loaded with large parties, numerous people to a room. Slamming doors all night, loud talking and music. There were other people on the floor with kids who while I felt sorry for, obviously the hotel did not care. I only wondered if a hooker walked in the wrong room, would you have to pay for her. After two calls and talking to the front desk person who assured me the problem would be resolved the parties continued. I then went to the front desk only to find the desk person sleeping and snoring at the front desk. I was happy to see someone was getting a good night sleep. Finally after 4 hours and 4 calls to the front desk, we demanded the police be called. So at 5am we finally were able to sleep. It was more so because the party goers went to bed, than anything the hotel staff did. We switched rooms for the next night and found the outlet by the computer desk didn't work. The high speed internet is by cable not WiFi so you have to plug-in. 90% of the TV stations on the TV are analog so don't come in clearly. However, there is a strip joint about 4 blocks away, we found while looking for food. It is a gay strip joint. There are no places to eat nearby. It's a downtown hotel that should be out on a deserted highway. There are plenty of other cleaner, nicer, hotels with a staff that cares close-by for the same rate.
“Houston BB”
We were very impressed. The hotel was clean and comfortable. The staff was helpful and cheerful. Will stay again.
“A great location and in walking distance to fun bars/restaurants. Shuttle service is a plus!”
The Crowne Plaza was convenient to many attractions. The shuttle service provided access throughout downtown. The hotel staff was very helpful and the room was very clean. We had a fun stay in Houston.
“Would stay in this hotel everytime i go to Houston”
Wonderful nights sleep. Beds were very comfortable. Very nice room.
“Crowne Plaza”
Great location and a friendly helpful staff.
“Very impressed”
The staff was very friendly and helpful, the rooms were large & nice, the bed was awesome. Can't say enough good things about this hotel. We will definitely stay here again.
“Excellent hotel”
This hotel is located at downtown in Houston. You can take shuttle which is totally free to many attractions in downtown area. Also it is convenient to take bus to Space Center.
“good price, nice room”
The shower pressure left something to be desired, otherwise, great hotel, clean, and good price
Showing 1 - 10 results (of 15) · See more Crowne Plaza Houston Downtown reviews
1700 Smith St Houston, 77002 United States of America
Nearby Points of Interest
Location Highlights
The closest major airports to Crowne Plaza Houston Downtown are:
Houston, TX (HOU-William P. Hobby) - 14.4 km / 9 mi
Houston, TX (EFD-Ellington Field) - 25.6 km / 15.9 mi
Houston, TX (IAH-George Bush Intercontinental) - 26.1 km / 16.2 mi
The preferred airport for Crowne Plaza Houston Downtown is Houston, TX (HOU-William P. Hobby).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Houston, Texas, United States of America: Banking and oil giants lend their name to downtown Houstons skyscrapers. Key attractions here include the Theater District, the Toyota Center, Minute Maid Park, and Downtown Aquarium. With more than 40 institutions, the Texas Medical Center occupies the area south of downtown. Also south of downtown are the Houston Zoo, Reliant Stadium, and the Astrodome.
1700 Smith St Houston, 77002 United States of America
