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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center

Choose dates to view prices

The Whitehall Houston is near Downtown Aquarium and George R. Brown Convention Center. Travelers love the outdoor pool for cooling off after exploring. On-site shopping and a coffee shop add convenience. The knowledgeable staff helps guests maximize their visit.
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Separate bedroom
Blackout drapes/curtains
  • 676 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • House of Blues Houston - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.7 miles

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪NUA Thai - ‬5 min walk
  • ‪Benihana - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and an elevator
  • A computer station, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Whitehall Houston?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Dec 24, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 45 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

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Reviews

The Whitehall Houston Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 1169 out of 1918 reviews
Rating 8 - Good. 345 out of 1918 reviews
Rating 6 - Okay. 196 out of 1918 reviews
Rating 4 - Poor. 92 out of 1918 reviews
Rating 2 - Terrible. 116 out of 1918 reviews

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with family
Stayed 2 nights in Oct 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
the staff was super nice especially the front desk. lobby stunning and the breakfast is amazing. you want be sorry paying for the breakfast voucher
Stayed 2 nights in Dec 2025

10/10 Excellent

Fahad Maher Raf

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The staff met my expectations and beyond.
Stayed 8 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff nice rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Travis Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Breakfast | Air conditioning
Stayed 1 night in Oct 2025

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were phenomenal, many shops walking distance, ideal location
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms were very clean. Staff was amazing and super friendly. Highly recommend staying here. thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service at bar from James! Room clean place was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and the restaurant was nice also
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Not a lot of dining options near property. Gym was ok too
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch.
Stayed 1 night in Oct 2025

8/10 Good

Preeti

Liked: Cleanliness, property conditions & facilities
My first room had a leak and the shower looked a little old, but when I was moved to a new room, that room was clean. I enjoyed my dinner and lunch at Edgar's Hermano. The location was convenient for the purpose of my trip. They were efficient with morning wake up calls. John and Shirley were delightful. They made my check in smooth and facilitated a quick room change once I noticed the leak. I would definitely stay at the Whitehall again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Semone

Liked: Amenities
Very friendly staff, the hotel was clean. The location of the hotel was perfect for the activities I wanted to do. Will book again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, easy access, beautiful neighborhood, very walkable (if you like to walk), nice rooms and very clean, friendly staff and great overall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Giget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Friendly and accomodating staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant . Room was clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are all excellent! Very friendly and so welcoming. The hotel restaurant serves a delicious breakfast with great choices. The gym is small but had the basics and got the job done just fine. The room was very spacious but the split bathroom layout was a little odd
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nice and clean rooms. Staff was very attentive and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great property & friendly staff!!
Stayed 2 nights in Apr 2025

8/10 Good

veronica

Liked: Property conditions & facilities, room comfort

Comfy Beds & Great Spot in the City

The beds here are really comfortable, and the location is just right—super convenient and close to everything. It’s near the Astros stadium, which was a big plus for me. There’s also a lot to do around the area, with plenty of restaurants and things to explore. A great spot for both relaxation and fun!
Stayed 2 nights in Jul 2025

8/10 Good

Patrice

Liked: Cleanliness, amenities
Staff was v helpful yet wifi sometimes spotty + Coffee maker didn’t work.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for a short visit to Houston. Very central.
Stayed 3 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming.
Stayed 1 night in Jul 2025