Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant

Photo gallery for Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant

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Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant

Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant

2.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3134 Old Spanish Trl, Houston, TX, 77054

Explore the area

  • Popular LocationHouston Zoo3 min drive
  • Popular LocationHouston Methodist Hospital4 min drive
  • Popular LocationHermann Park7 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)26 min drive

Choose dates to view prices

About this area

Houston

Located in Houston, Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant is near a metro station. NRG Park and Christ Church Cathedral are local landmarks, and some of the area's attractions include Houston Zoo and Children's Museum of Houston. Looking to enjoy an event or a game while in town? See what's going on at TDECU Stadium, or consider a night out at NRG Arena. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Houston Zoo - 3 min drive
  • Houston Natural Science Museum - 4 min drive
  • Texas Children's Hospital - 4 min drive
  • Houston Methodist Hospital - 4 min drive
  • Hermann Park - 7 min drive

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 26 min drive

Restaurants

  • M&M Grill — 13 min walk
  • Sonic — 19 min walk
  • Lucille's — 3 min drive
  • Reggae Hut — 3 min drive
  • Spanish Village — 3 min drive

About this property

Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant

Houston hotel in Astrodome with free breakfast and free area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include conference space, laundry facilities, and a 24-hour front desk. All 92 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are LCD TVs with cable channels.
Mainstay Suites by Choice Hotels - TX Medical Ctr / Reliant offers 92 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 mi

Food and drink

  • Free full breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (540 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 344 out of 963 reviews
5 - Excellent 36%
Rating 4 - Good. 372 out of 963 reviews
4 - Good 39%
Rating 3 - Okay. 135 out of 963 reviews
3 - Okay 14%
Rating 2 - Poor. 69 out of 963 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 963 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Alot of black Mold
Stayed 3 nights in Aug 2021

3/5 Okay

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
The "continental breakfast" consisted of a cold sausage biscuit and small cinnamon role in a paper bag, which, on Saturday was not put out until 15 minutes after breakfast was to be served, and on Sunday, was not put out until almost an hour after.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to be just as depressing as it looked. I could tell that the staff wanted to be there about as much as I did.
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The only problem I had was the bed, but I have problems with all beds. Need a recliner in a few of the rooms for those who can’t sleep in a bed!! Everything else was wonderful
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, affordable and has almost everything we need. Good location, good parking. Only, i don't like that we had to go to front desk everyday to update our door key/cards. Other than that, we had an excellent stay. I can recommend to anyone.
Stayed 3 nights in Jul 2021