Ratings based on 476 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sacramento, CA
Clean, safe resort with kind and helpful staffPosted Aug 18, 2014
Very hot and humid in August. Overall food was good. Staff were excellent. Amenities plentiful. A one hour trip from the airport so plan accordingly. No swimming on the beach and not walking distance to downtown but more secluded and private without being such a party scene like the rest of Cabo can be.
by A verified traveler from Tampa, Florida
Gorgeous, but that's about it.Posted Aug 17, 2014
Beautiful resort, but not convenient. No swimmable beach, need golf cart transportation to get from your room to anywhere (pool, restaurants, etc). Service was awful! Time share ppl hounded us everyday and weren't consistent with their "gifts". We got all inclusive but it doesn't include gratuity. They keep track of every single thing you order, down to each water bottle. On the plus side, several pools to choose from.
for Familiesby A verified traveler from Northern California
Relaxing vacation, nice hotel but remember to tip!Posted Aug 11, 2014
Pros: Many activities to keep the kids busy, and pool chairs wait staff were very quick.
Cons: Staff behind the pool bar would not help the kids, they would keep them waiting and serve the adults first. Once I arrived the kids were helped.
Location: On the pacific ocean and pretty isolated but the views are spectacular and the beach is pristine.
Long check in due to an arguing american couple wanting more than what they paid. Our overall stay was relaxing and nice, we enjoyed the new sushi restaurant, the kids really loved it. The waiters really pushed for tips, when my son signed for a drink the waiter ran after me as I was leaving the pool asking for a tip? I always tip well it was just an oversight and I couldn't believe how his reaction was?
by A verified traveler from LA
very inconvenientPosted Aug 7, 2014
Pros: the workers were so nice, no matter what, they were polite & "my pleasure" was what you would here fromthem.
Cons: more activities for teenagers, or mention in the site that this is for honeymooners only.
Location: you couldn't do anything, no pool table, no activity center for teenagers, no swim pool fun & games/music you couldn't swim in the beach either.
the room was nice & clean but the fact that you have to wait in line for EVERY THING was very annoying. you need to do reservation for every food place (ridiculous), i paid $400/night for all-inclusive so i can go & eat whenever i can but No i had to have reservation. we had a beach day trip all day, we came back with the shuttle (which you must book exact return time otherwise you have to wait an hour/half for the next shuttle) we come back to the hotel to eat, you can't, cause you don't have reservation in any place. then, everywhere you go you need a golfcart, the wait for golfcarts sometimes is 45 minutes, i am not kidding. we went to buffet for dinner (cuase we didn't have reservation for any other place) they didnt let us in cause my son had a tanktop on, i looked around all the girls were wearing a bathing suits, i told the hostess but that girl is wearing same thing as my son, you won't believe what she said : but she is a woman!!!! overall, i wasn't happy about my stay there.
for Everyoneby A verified traveler from socal
Posted Aug 7, 2014
My girlfriend and I stayed at the sunset for a short getaway. The resort is beautiful with quaint villas, yet very large and spread out, which is not very convenient. We chose to walk to most places and the smell of the exhaust from the golf carts in our path was nauseating. We had our pool located next to our building which was nice. Food was average, alcoholic drinks a bit on the weak side, but to be expected with the all inclusive plan. Don't expect to swim, surf, or boogie board in the water. Waves are definitely too rough. Staff was very nice and pleasant.
for Everyoneby A verified traveler
Beautiful resort with a great viewPosted Aug 4, 2014
Pros: The view, amenities and food.
Cons: A larger adult pool would be nice with a swim up bar. As well as adding a few more golf carts on the weekend.
The Pueblo Bonito Sunset Beach was great! I don't know why people were complaining about the hills, it is very easy to get a golf cart to take you anywhere you want. You cannot swim at this beach, but you can take their free shuttle to the sister Resort Rosé which is at the main very touristy beach you can swim at. I would recommend this hotel to anyone, especially families. Also, All-Inclusive is the way to go, otherwise the food will be pretty pricey.
for Everyoneby A verified traveler from St. Louis
All-Inclusive AllurePosted Aug 4, 2014
Pros: Service, beautiful property, variety and quality of food, never felt "over-populated" in any place
Cons: Small concern, but some out of stock items at the pharmacy/deli locations were unfortunate.
Location: Beach walks are beautiful and Pacific Ocean is magnificent! I believe a short taxi ride is required to reach other attractions.
We hadn't booked an all-inclusive for many years and were very happy with our stay at Peublo Bonito Sunset Beach. So nice to have food and beverages (even the high end ones) covered ahead of time, tipping for great service encouraged, of course. The staff was so friendly and helpful from the front desk to concierge and pool to restaurants. We enjoyed the mountainside location and daily climbs up the steps from the beach to our room (there are golf carts to transport those who prefer a ride). Be advised that you cannot swim at this beach-ever-but can shuttle to the sister property Peublo Bonito Rose, and find a lovely beach with safe waters. If you want to walk to the marina and be in the thick of the Los Cabos fray, this isn't the location for you. If you prefer to return to a beautiful place after a day of adventure, you can't beat the value!!
by A verified traveler from indianapolis, In
Ten year anniversaryPosted Aug 2, 2014
Horrible service, no coordination for transporting visitors around, food was bad, except the new Asian restaurant waits for everything, they run out of room for lunch and dinner, even the buffet needs reservations and they run out of room, can't go in the ocean you have to go to sister hotels, why stay there when you can stay at sisters hotels which cost half the price and are much better in every aspect , never going back to this hotel!!!! I wish I could get my money back , ruins ten year marriage anniversary !!
for Everyoneby A verified traveler from Bay Area
AWESOME stay and wonderful experience!Posted Aug 2, 2014
Cons: EVERYTHING WAS GREAT!
Location: Location is about 15mins from town but it offers a tour bus to take you down to it's sister resort, Pueblo Rose (which is in town) :)
Our 2nd time staying at PB Sunset and thus far, THEEE best vacation (and we go on family vacations every summer) ever. Christian at the front desk spent time explaining all that PB had to offer while checking in. He did not miss a bit and we walked away knowing all that we needed to know. Manuel and Jesus (and everyone else) at Zao Shen were phenomenal. Big kudos to the chefs! Awesome! Awesome food and drinks! The waiters who helped us at the sky pool and the pools by blgs 14, 15, and 16 were also awesome! We had AC issues and Noel (front desk) got us into a new villa by the end of our dinner! The drivers of the golf carts, the waiters at the La Nao, Bistro, Zao Shen, Sushi, the people at the spa (esp Lupita and Isabel) ARE ALL PHENOMENAL! The timeshare folks did not bug us a bit. All we had to say was we weren't interested and they respected that and went on their business. They're just trying to make a living so cut them some slack :) Check out went without a hitch as well. Hector was awesome! It's definitely going to be tough to top this. BEAUTIFUL property, AWESOME staff, PHENOMENAL service, GREAT food (in all the restaurants) - WOW! WOW! WOW! Only 'not so good feedback' is on the gals at the 'cashier'. I wish I got their names because they can definitely use some training. There's a TON of awesome staff members there who can show them a thing or two. Beautiful memories to last us a lifetime! Thank you PB Sunset!
for Everyoneby A verified traveler from Chicago, IL
Best all inclusive resort I have been to.Posted Jul 30, 2014
I am a 29 year old who just went to PB Sunset with my girlfriend. This was my first time to Cabo, but sixth time to Mexico staying at an all inclusive resort. I can easily say this was the best I have been too. To start, the room was very nice, normal sized with a small kitchen area. The room was pristine as far as cleanliness. The A/C was ice cold, which seems to be a problem in Mexico a lot for some reason. The shower had the best water pressure I have ever experienced, I am missing that right now. With regards to the layout of the resort, it is very spread out and everything is on the side of a mountain, so if you end up walking you will be doing some hills and stairs. This isn't necessarily a problem because they have many golf carts to take you everywhere and we never waited more than 5 minutes for one. We were lucky and stayed in building 30 which is a 5 minute walk up to the lobby or down to the main pool. We also had a pool outside our room that was a never too full and had incredible service for drinks and food. I recommend the pool outside building 30. The food at PB Sunset was overall GREAT. Never once had a bad meal, even the sushi was pretty good. The drinks were also very good, premium liquor and most Mexican beers in the can or on tap. We did eat at the La Frida restaurant, which is an extra $25/person, I thought it was well worth it. The food was great, I had a steak, and the service was over the top. Don't stay at the Rose, it sucked, pay the extra money!