Grandiosa Hotel

A/c in room had leak. Smoke detector kept beeping because battery was dead.

I spent a week and have no complaints everyone was wonderful I will be returning as often as I can and if nick is still the chef makes it even better enjoyed everything he prepares excelent

Very honest staff. Forgot laptop in room. A day later I realized and called. The manager said it was turned in from cleaning staff. Very honest and professional staff. Thank God would have been vacation mis que.

The only reason why I gave a "good" rating was because the windows on my room didn't make me feel safe. The locks on the windows were broke. Other than that the room was nice for a one night stay. The staff was very helpful. The building itself is gorgeous with a beautiful view. I would definitely stay here again.

We had only one night at this hotel but we would go again. The hotel staff was very helpful and we really appreciated their van shuttle (free to or from the airport 8 am-6 pm; also picked us up from the Knudson Express coach station for a charge). Our room had minimal decor but it was very large, clean & cool. We enjoyed a tasty dinner; the restaurant staff allowed us to eat at a poolside table under the stars; the menu was limited but good value. The hotel is on a hill close to the airport but it's a long, steep walk to the "downtown" or beach areas of Montego Bay. (We tipped all the staff; they work hard!)

I stayed two nights in Montego Bay then traveled to Kingston to visit friends. The staff was very friendly and accommodating to my needs. The wifi was a little spotting however who comes to Jamaica to stay connected. I stayed in an oceanview room that was simply breath taking. I also enjoyed the fact that the hotel was minutes from the airport and the beach. The room was very clean the AC worked well enough. It's not central air however it the window unit came with a remove control and it did the job. I was never hot or uncomfortable. I plan on going back in October and will more than likely stay there again. So if you're looking for a place to stay that's reasonably priced, safe environment, and not on the main strip where it can be a little noisy this is the place for you. Please note this isn't a 5 star hotel however I would say it's comparable to a Comfort Inn or La Quenta Inn.

Having stayed there before, very little has changed. The water, in the shower, is very low and the hot water is mild. The housekeeping can be improved ( providing change of towels on time and changing linen daily ). Overall, the staff is good; customer service is good and helpful. I stay at the Grandiosa because of the convenience of its location.

It was great the best customer service that I have ever gotten

Some of the staff did not give that Island feel. Very businesslike and upfront. After booking this hotel I realized that there were hotels in Jamaica with this same rate or less and meals were included. Limited toiletries and hotel is a little way from the strip. You have to walk back from the strip to get a taxi. Once on the hot strip all sights are in close proximity. A short walking location was given but we never found the area. The offer of a complimentary drink was nice but drink can be updated from rum punch. Nice view from hotel and quite surroundings.