Ratings based on 268 Verified Reviews
They paid and stayed. We double-checked. 3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.We double-checked.
by A verified traveler
Pictures are better then hotel is in real life
Posted Feb 4, 2014The room was okay. The bed was very firm and appeared to be very inexpensive. The pictures appear that the hotel is very close to beach and it is if you go by taxi but if you walk it is like 30-45 minutes. I can understand why people book at places like the Hilton when they come because the amenities are much better then here.
Recommended
for Everyoneby A verified traveler
Nice hotel. It's not to far away from downtown
Posted Feb 2, 2014Cons: The cooks are to slow
I enjoyed my stay. Mr Reid the hotel attendant was extremely nice
Recommended
for Everyoneby A verified traveler
Nice hotel
Posted Jan 10, 2014It is close to the beach. The hotel provides transportation to the beach, but it is better for someone who has a car. Overall it was a nice hotel, good customer service.
Recommended
for Everyoneby YankeeJamaican from New York
Nice Location terrific staff and food
Posted Jan 1, 2014Pros: The staff, the food and the view
Cons: the poor interior conditions in need of minor repairs and paint jobs needed shows signs of neglect
Location: Hotel Shuttle is one of the best thing about this hotel if one does not feel like walking
Had a wonderful stay , excellent staff, great food, terrific view , however the dire minor repairs and upkeep of the hotel if not handled in the immediate near future, the hotel will have no future and that would be a pity.
Recommended
for Everyoneby A verified traveler
Posted Jan 1, 2014
by Frank from New York, NY
this a motel, not a hotel.
Posted Dec 31, 2013Pros: nothing
Cons: not capable of improvement
terrible
Recommended
for Everyoneby Amecia from Hemet, Califorina
Posted Dec 28, 2013
by Lynn from Oxford, UK
Posted Dec 21, 2013
Pros: Close to the airport.
Cons: Where to start!!!!! Rooms very dark. Hotel tired and out of date. Probably needs knocking down and starting again really!
Location: Montego Bay isn't a bad location, although Ocho Rios and Negril are better, in my opinion.
We only booked this hotel as it was so close to the airport and needed somewhere to crash for one night and we were glad it was for no longer. This hotel if functional and I have certainly stayed in worse, but the location is not for tourists as it's high on the hill. It feels more like a business type hotel than for tourists. The Grandoise is fine for what it is, but with very few facilities, a small pool and bad location, it merely is a place to sleep and as a base. The rooms have just one small window, so the rooms are very dark. We were glad we were staying for just a night and no longer as we would have been incredibly disappointed to have booked a longer stay here.
Recommended
for Everyoneby Terrance from Atlanta, Georgia
Posted Dec 11, 2013
Pros: I love the location of the hotel from the airport and the closeness to the shopping district.
Cons: The power kept going out during my stay causing a slight inconvenience when I was trying to relax in the room and watch the television.
My experience at this hotel was great. I did not have any major concerns or issues that the staff were not able to accommodate and try to resolve in an appropriate time frame. The views from my room of the water were phenomenal during the day and the lights coming from the other part of the island made it a pleasure to look at during the evening hours.
Recommended
for Couplesby Liliana from Venezuela
it's not a good price for that hotel
Posted Dec 10, 2013 on Hotels.comthe room smell bad (humidity), the AC was like a tornado and you can't control it, the pool it's too cold, the hotel look old...the service was ok, the hotel has amenities but it's better go out...the location it's ok if you have car.