Ratings based on 127 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified travelerfrom Memphis
Smoking Room: NO! Noisy!Posted Nov 16, 2014
Despite my Expedia request for a non-smoking room, I was given a smoking room with NO disclosure. I merely found out when I opened the door. The hotel was out of non-smoking options, and it was 10:15 at night. The room reeked so badly that when I unpacked my clothes the next day at home, they smelled like old smoke. Also, the design of the hotel is most rooms overlook a large unattractive indoor courtyard with a pool, hot tub, and arcade room: if you love listening to other people making noise, this is the place for you.
for Everyoneby A verified traveler
Nice indoor area for kids to have fun.Posted Nov 10, 2014
Check in was ok, room was not ready when we got to the room. Housekeeper was very courteous and and professional. She handled the situation very well.
by A verified travelerfrom Olympia, Wa
Run. Run away.Posted Nov 6, 2014
Disgusting, dirty, blankets and curtain both looked like a crime scene clean up. Chemical smell in our room was probably the csi clean up crew. Not even worth a star.
for Everyoneby A verified traveler
Nice StayPosted Nov 5, 2014
For the price it was very nice and the breakfast was good as well. The staff was very accommodating and nice as well. I switch to an inside room and had no problems.
by A verified travelerfrom Alabama
Bates MotelPosted Oct 17, 2014
Killed a bug in my room. At that point I should get a refund. Front desk clerk's response: that's gross My response: really? That's it? I only stay in hotels about 25-30 times a year
for Personal Eventby Hilaryfrom Leawood, KS
Convenient locationPosted Sep 24, 2014 on Hotels.com
Room was clean but hotel is very dated. Front desk person was nice enough to offer me an inside room rather than outside.
for Business Travelersby Annefrom chattanooga
9/20/14Posted Sep 24, 2014 on Hotels.com
Overall the hotel was nice. The outside needs to be painted. The lobby was nice. Our room was nice. Only complaint was the stained carpet. I would stay here again.
by A verified travelerfrom CA
Highly disappointedPosted Sep 21, 2014
Stayed 4 days and 3 nights. On 2nd day floor was never cleaned & found dirty men boxers in room. Called the front desk who said they will advise management and housekeeping. Returned from the wedding, floor still dirty, desk had crumbs all over and yes the underwear was still there. I never got a call from management the housekeeping guy said they basically made the bed and change the towels after looking at the room. I stayed there with my 3 year old daughter and I will never place ourselves in that filthy environment again.
for Overnight Stay Before Destinationby A verified traveler
Cheap overnight stay on road tripPosted Sep 18, 2014 on Hotels.com
I wanted to keep it cheap and it was. They offered free breakfast in the morning but I would rather eat at McDonalds. Odd interior, don't got for the pools, outdoor was closed and indoor looked dirty which sits in the lobby which is also the game room and dinning room and bar. Very odd. I had an exterior room which was like a motel room. Strange place but cheap.
Recommendedby Johnfrom Chicago
Nice hotel, unpleasant staffPosted Sep 6, 2014 on Hotels.com
The room was nice and clean, good convenient location. Staff at the front desk not friendly and unpleasant.