Best Western CottonTree Inn Reviews

My husband and I stayed two nights at the Best Western. The was super clean, had a very comfortable bed, and the hotel staff was great! Although a little pricy for it being in Rawlins, it was a great place to stay and offered a lot of accominations at the hotel such as the pool, workout area, and work stations. The breakfast was delicious and always had fresh food!

The Rawlins Wyoming Best Western Cottontree Inn OUTDID theirselves with this remodel. The rooms are clean, comfortable, spa-like. The overall appearance of the hotel public spaces is fantastic. So comfortable and a perfect mix of modern and rustic at the same time. The hot buffet breakfast is the best I've had ANYWHERE. The staff were friendly and helpful. We had an excellent stay!

Beautiful renovations. Superb breakfast. Friendly staff. Classy rooms. Pool open 24 hours. Bummer that bar was under renovations, but great experience.

We booked this hotel based on a previous stay we had a few years ago. When we got to the hotel we found the hotel was being refurbished, there was a lot of work going on, the reception was being housed in a hotel room and when we booked in as per our booking we ask if the bar was still available and was told it was shut we were disapointed as we had arranged to meet some people who were staying in the hotel for the same night in the bar. We understand that these thing have to be done and the hotel needs to stay open but we just wished we had been informed about the unavailable bar before we arrived perhaps a E-mail just so we knew. Other than that our room was large and the bed was comfortable and we had no noise or other disturbance from any of the work going on. The breakfast was served in a converted hotel room but it was nice and plentyfull.

When I arrived I had to wait in line. The computer seemed to have some difficulty. The office was a mess as it was a temporary set up. There were no elevators and I was placed on the second floor which presented some difficulty in transporting my luggage. This hotel has long hallways. Workmen were all over the place. The dining area had no windows. Food selection was very minimal. The sofa was not comfortable.

Convenient to highway, laundry was clean and next to our room. Continental breakfast was great and dining area was very pleasing to the eye.

For the price, we expected a better facility. We had the same quality room a year ago at a competing hotel up the street for a third less than we paid for this room. This hotel was supposedly under renovation, but we didn't see any evidence of construction - just ratty carpet taped down with duct tape, baseboards pulled off, etc. Our two door keys only worked one time each - we had to get the cards reprogrammed several times and one of us had stay in the room a few times while the other left the room to ensure we weren't locked out. The complimentary breakfast was of tolerable quality, but stocks were low and the staff was slow to replenish depleted food supplies. There weren't that many people at breakfast and we were there at 8:00 a.m. - well before the 10:00 cutoff - really no excuse for the lack of variety and empty serving trays. We tried to use the lobby restrooms next to the breakfast area, but the ladies room was being serviced and was unusable. The mens' room was little better than rest area quality / cleanliness. Overall, I would say the stay would have been worth about half of what we paid for it.

Very easy to find & a very pleasant stay though only an overnighter! One member of staff (waitress in the bar) suggested we try a certain route during our onward journey & that proved to be very good advice.