Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.5 Service & staff
3.5 Room comfort
2.0 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby Peteri from Finland
Nicely located, but dirty roomPosted Sep 17, 2013 on Hotels.com
The highlight is nice location of the hotel in quiet neighborhood. But it seemed that cleaning lady was on holidays for a long time as cottage was pretty dirty with lots of dust on the floor next to the beds and sticky tables. If the hotel maintenance and cleanliness would increase I could come for a longer stay as cottages are really pretty.
by Moomin from Edinburgh, UK
Poor customer service.Posted Dec 21, 2011
Pros: nice sauna
Cons: people are working there
Location: very far from city and attractions
People are working there not helpful at all. I was disappointed by their staff. My lodge was very far from the main office. No one helped me luggage and showed me the direction etc. I had to find my lodge by myself. It took so long time in the cold weather. They should have showed me could be much easier. I also asked them how to use some facilities, but they were not interested helping. Their facilities are very poor as well. They have ONLY body shampoo. I stayed 3 nights, but they did not cleaning or changing bed sheet. They did not give me any extra towels for 3 nights. The place was new, but they did not clean the carpet other than that it was very clean. It was very far away from the city. If I will go to Lapland again I will use different place.