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Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Guest reviews

4.2/5 Very Good
2,205 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationGrand Central Terminal5 min walk
Popular Location5th Avenue7 min walk
Popular LocationBryant Park13 min walk
AirportNew York, NY (LGA-LaGuardia)19 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Premium Room, 1 King Bed

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed
  • Premium Room, 1 King Bed, View

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, View
  • Suite, 1 Bedroom (SW-M)

    Room amenities

    • 720 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuite, 1 Bedroom (SW-M)
  • Suite, 1 Bedroom (SW-M)

    Room amenities

    • 720 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuite, 1 Bedroom (SW-M)
  • Suite, 1 Bedroom (SW-M)

    Room amenities

    • 720 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom (SW-M)
  • Presidential Suite, 1 King Bed (SW-M)

    Room amenities

    • 1035 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed (SW-M)

About this area

New York

Located in New York's Midtown neighborhood, The Westin New York Grand Central is in the city center and next to a golf course. Madame Tussauds Wax Museum and Broadway are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Spend some time exploring the area's activities, including golf lessons. Our guests appreciate the hotel's central location.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Grand Central Terminal - 5 min walk
  • 5th Avenue - 7 min walk
  • Bryant Park - 13 min walk
  • Rockefeller Center - 18 min walk
  • Empire State Building - 18 min walk

Getting around

  • Grand Central - 42 St. Station - 9 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 19 min drive

Restaurants

  • The LCL: Bar & Kitchen — 1 min walk
  • Osteria Laguna - 1 min walk
  • Sinigual - 2 min walk
  • Sushi Yasuda - 2 min walk
  • Sakagura - 3 min walk
Questions about this property?Find answers

About this property

The Westin New York Grand Central

Luxury New York hotel in Midtown, walk to Chrysler Building
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 774 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and LCD TVs with digital channels. Other amenities available to guests include wired Internet, minibars, and room service.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 80 per day
  • Valet parking: USD 80 per day
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11 AM: USD 16.25-45 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 18 holes of golf

Family friendly

  • Babysitting/childcare
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • German
  • Spanish

Business services

  • 24-hour business center
  • 16 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Digital channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 21 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Dogs only
Up to 40 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.25 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 80 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Can I cancel my reservation for free at The Westin New York Grand Central and receive a full refund?
Yes, The Westin New York Grand Central offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin New York Grand Central cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, The Westin New York Grand Central allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day.
How much is parking at this hotel?
Self parking is available for USD 80 per day. Valet parking is available for USD 80 per day.
What time is check-in at this hotel?
Check-in is from 4:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Midtown, this luxury hotel is within a 5-minute walk of Chrysler Building and Grand Central Terminal. 5th Avenue and United Nations Headquarters are also within 10 minutes. Grand Central - 42 St. Station is 9 minutes by foot and Lexington Av.-53 St. Station is 12 minutes.

Guest reviews

Overall score and ratings for The Westin New York Grand Central

4.2
Very Good
5 - Excellent
1,104
4 - Good
663
3 - Okay
230
2 - Mediocre
128
1 - Poor
80
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

2/5

  • Liked: Property conditions & facilities
  • Disliked: Cleanliness, staff & service

Concierge and front desk people were fantastic. Housekeeping staff were terrible! Firstly, she was banging on our door even though we had a do not disturb sign. When we talked to her through the door, telling her we would be leaving in about an hour, gave us horrible attitude. Then, we called TWICE to remind housekeeping that we need to have our sheets changed when our room gets cleaned as we had a diaper incident with our baby. When we got back to our room late at night, beds were made but sheets not changed. We had to sleep on stained sheets. The bathtub drain was clogged with hair but wasn’t cleared when we got back, so we had to take our subsequent showers with water (and hair and other junk coming up the drain) filled up above our ankles - gross! This also tells me that the tub and tiles were not cleaned at all when the room was “cleaned”, for if she had turned on the water at all she would’ve realized that water was not draining at all and that the drain is clogged with hair. Such a pity to have to give a negative rating as the front desk and concierge personnel were so friendly but the housekeeping disappointments were just too much, especially for a Westin.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it will stay again and enjoy...place was big and neat

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday get away

Amazing !!! Loved every part of it ! The concierge gave me two drinks on the bar due to it being my birthday .

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Really nice room.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Westin Grand Central was in a fantastic midtown location. The staff was wonderful and I really enjoyed the complimentary American breakfast. The onsite restaurant staff was so accommodating and even adjusted the sweetness level of complimentary cocktails that my friend and I enjoyed on Saturday afternoon. I will definitely come back on my next trip to NYC!!

Stayed 2 nights in Mar 2020