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The Westin New York Grand Central

Photo gallery for The Westin New York Grand Central

Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of The Westin New York Grand Central

The Westin New York Grand Central

4.5 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
212 East 42nd Street, New York, NY, 10017

Explore the area

  • Popular LocationBroadway15 min walk
  • Popular LocationTimes Square16 min walk
  • Popular LocationEmpire State Building16 min walk
  • AirportNew York, NY (LGA-LaGuardia)26 min drive

Room options

About this area

New York

The Westin New York Grand Central is located in Manhattan, a neighborhood in New York, and is near a metro station. Broadway and Metropolitan Museum of Art are cultural highlights, and some of the area's popular attractions include American Dream and Bronx Zoo. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Grand Central Terminal - 5 min walk
  • United Nations Headquarters - 7 min walk
  • Broadway - 15 min walk
  • Times Square - 16 min walk
  • Empire State Building - 16 min walk

Getting around

  • Grand Central - 42 St. Station - 9 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • Sinigual - 2 min walk
  • Sushi Yasuda - 2 min walk
  • Amaze - 2 min walk
  • Soba Totto - 3 min walk
  • Sakagura - 3 min walk

About this property

The Westin New York Grand Central

4.5-star luxury hotel near Grand Central Terminal
Located close to Empire State Building and Rockefeller Center, The Westin New York Grand Central provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The onsite restaurant, Amuse Marketplace & Bar, features American cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-out
  • Luggage storage, an elevator, and a porter/bellhop
  • ATM/banking services, a reception hall, and a front desk safe
  • Guest reviews speak well of the central location and helpful staff
Room features
All 774 rooms include comforts such as premium bedding and air conditioning, in addition to perks like safes and WiFi. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • LCD TVs with premium channels
  • Recycling, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 90 per day)
  • Valet parking on site (USD 90 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11 AM: USD 16.25-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour fitness center

Family friendly

  • Babysitting services
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Digital channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome
Welcoming dogs only
Up to 40 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 16.25 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 90 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Is The Westin New York Grand Central pet-friendly?

Yes, The Westin New York Grand Central allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day.

How much does it cost to stay at The Westin New York Grand Central?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at The Westin New York Grand Central on Jan 8, 2023 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin New York Grand Central?

Self parking is available for USD 90 per day. Valet parking is available for USD 90 per day.

What time is check-in at The Westin New York Grand Central?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin New York Grand Central?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Westin New York Grand Central located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Chrysler Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 10 minutes. Grand Central - 42 St. Station is 9 minutes by foot and Lexington Av.-53 St. Station is 12 minutes.

Can I cancel my reservation for free at The Westin New York Grand Central and receive a full refund?

Yes, The Westin New York Grand Central offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin New York Grand Central cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 727 out of 1209 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 261 out of 1209 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 108 out of 1209 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 63 out of 1209 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 50 out of 1209 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Christina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't thank you enough for the beautiful room and service you provided for my daughters last weekend. They had booked a "cheep" hotel that they thought was a good deal and it ended up being less than acceptable, very small, questionable area and the cost was the same as what we paid for them to stay here. We will always stay here whenever we are in New York. You can never go wrong with an excellent environment and service, an established name and safety for your adult daughters. Thank you from the bottom of my heart.

10/10 Excellent

Jessica Narvaez
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!

10/10 Excellent

Katie
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very friendly and helpful. The amenities that were suppose to come with the room were missing. My room didn’t have a fridge or the other things that were suppose to come with it.

10/10 Excellent

Latoya
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and good food around the area
Stayed 2 nights in Dec 2022

10/10 Excellent

Robert
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt brand new. Was clean and well appointed.

10/10 Excellent

Matthew
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is a great property with clean rooms in a n ice location. All of the Staff were amazing from the Front Desk to Housekeeping. The restaurant in the lobby is really good and the drink coupons provided at check in is a nice touch. We will definitely stay at the Westin Grand Central again in the future.

4/10 Poor

Talor
Traveled with partner, Traveled with family
Disliked: Amenities
What I didn't like about the Westin is that the room didn't come with a fridge. You had to request it. I was on the 19th floor and the ice machine was out of order and it told you to use the 20th floor. But your key card only works on the floor your assigned to. I had to call room service to get a bucket of ice. The next day after several calls they finally bring me a fridge. Tried calling room service the next morning and they tell me it's not available and to go to the front desk. I also didn't like that it was mandatory that you purchase a $30 breakfast or 2 glasses of wine and you couldn't decline the service. The was bed bugs in my pull out bed that they obviously didn't check for. The hand towels were rotten in some places. Overall the room was okay, just a place to sleep for my first trip to New York.

10/10 Excellent

Mary
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice and a great location

10/10 Excellent

Heather
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a lot of different hotels in NYC and I have to say that the staff at the Westin was the BEST I ever had! they were so kind and helpful even though they were clearly very busy they did not make you feel like you were annoying them with anything that you needed thank you for making it such a wonderful weekend away with my husband! PS the food was yummy!