Overall trip was just OK. The hotel's website information could be more robust. Lack of detail with regards to what is included prior to and after upgrades. For example, number of à la carte restaurant meals included based on number of days staying at the resort. Also, room service was unavailable to guests that weren't members of a club and couldn't even be ordered for a surcharge. Beaches were very rocky in some areas and depending on where you stayed on the resort, they were a good walk away from your room. Other than a couple of our servers, most of the staff did not seem very pleasant or happy. Rooms were clean, although housekeeping would forget one set of towels or forget to restock the complimentary minibar/bottled water. TV in the room didn't include a remote. Light above toilet in the bathroom did not work when we arrived, we requested it to be fixed as of day 1 and it was never fixed upon our departure.
The Grand Bahia Principe Jamaica - All Inclusive is located on the beachfront in Runaway Bay, a beautiful natural area mixing …More
We stayed at Jewel Runaway Bay for 5 nights in May with 3 young grandkids and 9 adults. Everyone enjoyed the many water activities including the new waterpark, 3 pools and the private pool in front of one of our rooms. Beach was nice and there was good snorkeling easily reachable form the beach. Staff members were generally all very helpful and friendly. Rooms were comfortable except A/C fan control did not allow continuous on fan along with temperature control (we like white noise from fan running at night). Food was abundant and lots of good choices, including many healthy options. Free bus service from airport and back was very good. One member of our group used the golf course and was not pleased with the course or the caddie (fairways were dry and hard as concrete; caddie was not helpful).
Traveller from Illinois
Jewel's newest upscale all-inclusive, all ages resort offers a pristine beach, 266 newly redesigned rooms with balconies or …More
My friend and I had a great time. The staff was very friendly , helpful and make every effort to ensure you enjoy your stay. There were enough activities to keep us busy. The daily evening show was very entertaining. It was our first time at this resort but we met guest that returned several times. The resort is child friendly. Our room was clean but very basic
This resort in Runaway Bay on Jamaica's North Coast features 457 meters (500 yards) of beachfront; it lies 22 km (14 mi) west …More
We stayed at Jewel Paradise Cove for 5 nights on our honeymoon. Everything was beautiful! The beaches were great, the restaurants were delicious & the cooks went above and beyond to accommodate our gluten free diets. Especially Joseph at Moonstone! He was our favorite chef by far! All of the water sports activities were so fun, the spa WAS AMAZING, and the staff was super energetic and nice. Loved this resort! Lots of people staying there but never had to wait. Not too overcrowded at all!
Traveller from Oklahoma
Located in Runaway Bay, this beachfront resort is next to a golf course, 4.4 mi (7 km) from Green Grotto Caves, and within 16 …More
This was a great hotel they staff was attentive to every need. There is construction going on as they are expanding are room was on the same side as the construction, however NOT ONCE did I hear it or have it affect my trip. The food was some of the best food I have experienced at an all inclusive resort. The pool are was very nice well maintained and the beach was great. The room was always kept nice and neat and the maid staff made sure that everything was in tip top shape. I would highly recommend this resort to anyone traveling to Jamaica.
Traveller from Minnesota
Offering direct access to the beach, this Runaway Bay resort is 1.9 mi (3 km) from Green Grotto Caves and 15.3 mi (24.6 km) …More
We will give them a second chance - but 1st visit - no tv remote, ac remote broken, very complicated shower to operate, but once you get the hang of it it's fine. Breakfast was great. Ours was a scheduled one night layover visit, but next time we'll make it a longer stay since the atmosphere was very peaceful. Looks like good security.
Traveller from NY
Situated in Runaway Bay, this guesthouse is 4 mi (6.4 km) from Green Grotto Caves and within 16 mi (25 km) of Dunn's River …More
When we checked in we were the fourth family with a set of twins at this hotel -- because parents of twins need a rest sometimes! Our four year old boys were on the go with their nanny within an hour of arriving while my husband and I took our time getting settled before joining them at the pool - but we could sit and have a beverage while the boys were under the nanny's watchful eye. The entire week was a seamless blend of the boys being off and about with the nanny and us relaxing, eating, swimming - or joining up with them when we wanted. The resort size is just perfect so you can meet up easily (not huge & sprawling). My husband and I had two romantic dinners alone while the boys ate at the kids dinner and then were put to bed by their nanny. The overall experience was absolutely wonderful - relaxing, fun, exciting for our boys.
Traveller from Toronto, ON
Less than 31 km (20 mi) west of Ocho Rios and Dolphin Cove, this boutique family resort features two small crescent beaches …More