Ratings based on 335 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Tennessee
About as close as you can get to Fisherman's WharfPosted Oct 14, 2014
If a Fisherman's Wharf location is important then the central location makes it a place to stay. Work was going on around the pool. Staff was very helpful. Rooms were clean and well furnished. Beds were great!
by A verified traveler
poor internetPosted Oct 6, 2014
Pros: Close to fisherman's warf. The extra parking charge was low for the area, but it was valet so no easy access to your car if you forget something.
Great staff, nice hotel, clean, but the bed was too soft, the free internet was flaky, and there was shouting and loud noises outside my window until well after midnight.
Comment from Hotel Management
Oct 12, 2014 by Guest Relations, Hotel Management
Thank you for taking the time to communicate to us why we did not meet your expectations. We have every desire to address your feedback about the bed and internet. We understand how important it is to have a comfortable bed and dependable internet connection. Please accept our sincerest apology for the inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
for Everyoneby A verified traveler from Sacramento ca
Excellent room and staff.Posted Sep 23, 2014
Pros: Convenience and beautiful.
Cons: New valet company. Don't use them if you own a car with a manual transmission.
Location: Around the block from fisherman's wharf. Walking distance from all touristy locations.
I had an exceelnt stay. The room was comfortable and quiet. The staff was accommodating and so sweet. By the way, Dat is great. The only thing that overshadowed my entire stay is the valet service who damaged my corvette. I've called them and hopefully they follow through. But a call back promised to me today did not happen.
for Everyoneby A verified traveler from Canada
Suited all our needsPosted Sep 18, 2014
First time in town and struck gold with this hotel. Friendly and polite staff and excellent valet attendants. All questions and needs were tended too. The location is perfect with all kinds of food , shopping and necessities near by. We would definitely repeat. Only complaint heard was by another guest that the internet connection of the computers in the lobby were not up to par.
for Everyoneby A verified traveler from los angeles
Nice hotel close to everything!Posted Sep 16, 2014
Pros: Staff friendliness, location
Location: On the wharf close to all restaurants and ghiradelli and pier 39
Central location within walking distance to fishermans wharf, ghiradelli, pier 39. Close to all wharf restaurants and cable car. Hotel staff knows what's going on and they greet you by name. We were so late to check in that they had to give us a suite but we had to change rooms the next day. The next morning we went down to the front desk and the morning staff knew the story and took care of everything including moving our luggage while we enjoyed the city. Would definitely stay here again.
for Everyoneby A verified traveler from london
Spacious by SF standards but tech letdownPosted Sep 6, 2014
We tried this hotel having had some very cramped rooms near fishermans' wharf, and were pleased with a fairly spacious room, the staff were very friendly and helpful. However the tech was a letdown for California - the wifi didn't work and the TV kept having to be reset
for Everyoneby A verified traveler
Posted Sep 2, 2014
Close to everything, quiet and comfortable...we would come back here
for Everyoneby A verified traveler from California
Great Hotel close to the WharfPosted Aug 31, 2014
Pros: Updated, clean, close to the Wharf.
Cons: Waited a while to get our car when leaving.
Location: You are a block from Fisherman's wharf and a short walk to Pier 39! There is a Maritime Museum, Ghirardelli Square, Cable Cars, Marina , SF Giants!
We have stayed at many places in SF and enjoyed our stay at the Courtyard. It was only a block to Fisherman's Wharf which was so convenient. The rooms were nice and the bed was very comfortable. We would stay here again.
for Everyoneby A verified traveler from Central Ca. Coast
Convenient location.Posted Aug 24, 2014
Pros: Convenience, staff, and cleanliness.
Cons: Nothing comes to mind.
Location: We went to a Magic show in downtown on O'Farrell St.and thoroughly enjoyed it. AT&T Park is also convenient and fun.
Stayed two nights, Hotel was convenient to any place in San Francisco. Hotel staff gave us easy directions to take a short bus ride to AT&T park at a very reasonable price ($2 per person). We also took a cab to downtown and it was still reasonable at ~ $12. Hotel has a very convenient cafe for breakfast. They offered a healthy continental breakfast of oatmeal, fresh fruit, and yogurt which was very satisying and the cafe staff was very friendly and helpful. We would definitely stay here again!
for Everyoneby A verified traveler from Warren, NJ
Wish we spent more nights therePosted Aug 17, 2014
We were only there one (last) night, but wish we had booked more night there. My sons & myself thought the room was large, very comfortable & clean. This was the last night of a series of 5 different hotels from LA to SF & my sons voted this hotel best of the 5!