Ratings based on 260 Verified Reviews
They paid and stayed. We double-checked. 4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby A verified traveler
Posted Nov 30, 2013
Friendly and helpful staff
Recommended
for Everyoneby A verified traveler
Clean and easy
Posted Nov 24, 2013Pros: Clean. Convenient
Cons: Bistro
Close to everything and clean. We had a good experience here. Bistro leaves much to be desired. Find breakfast/coffee elsewhere
Recommended
for Everyoneby Alan from Franklin, TN
Great Location
Posted Nov 12, 2013Pros: Personnel was Very friendly and helpful. Great Location
Cons: Free Continental breakfast. Internet was very slow.
Location: Close to cable car stop. Great restaurants.
Even though pricey than other hotels around, well worth the stay. Room was clean and staff was very friendly.
Recommended
for Everyoneby HN
Close to activities at the wharf!
Posted Nov 5, 2013Pros: Location, comfortable beds
Cons: Tub was a bit mildew stained
Location: Location is perfect to the wharf, shops, restaurants, alcatraz etc
The valet service was excellent.
Recommended
for Everyoneby A verified traveler from new york
very nice hotel, close to beach, restaurants
Posted Oct 15, 2013Location: close to cable car stop, golden gate bridge, and Alcatraz and transportation to downtown personnel very friendly
Not Recommended
for Everyoneby A verified traveler
Watch out for valet parking
Posted Oct 4, 2013We spent 2 nights in this adequate hotel, and used valet parking for $82. Apparently they park your car some distance from the hotel, since there is no in/out privilege. We got up early (6:30 AM) for the trip back to LA. It took them 40 minutes to get my car, and then it had a flat tire!!! The front desk said there was nothing could do, they assume no liability when they take your car. I called AAA, got temp spare put on, found a tire shop, and 3 hours and $300 later we were on our way. Tire had a nail in it and couldn't be repaired, I haven't had a flat in over 15 years. They drive my car for 1 minute and get a flat. There's a big public garage next to hotel, a little cheaper than hotel, I almost parked there instead... a $300 lesson learned.
Recommended
for Everyoneby Amy from Milwaukee, WI
Nice hotel close to Fisherman's Wharf
Posted Sep 9, 2013Pros: Clean, comfortable, and close to all major San Francisco attractions.
Cons: Free continental breakfast would be an added plus. Also, soda machines on the floors rather than having to go to the "Market Place" downstairs.
Location: A couple of blocks from Fisherman's Wharf. We walked to our Alcatraz ferry on Pier 33 (only took 15 minutes). Cable car pick up close by.
Staff was VERY friendly and helpful. Our room was clean, spacious, and nice. Toilet in bathroom was kind of weird (stuck out from the wall) but everything else was just fine. We enjoyed our stay. Room was clean (important to us) and quiet. Too bad no complimentary breakfast! Had to pay for parking ($36 per day) which was a bummer, but expected in San Fran. Overall, this hotel is close to everything, safe, and clean. Would stay here again.
Recommendedby Lesley from Bend, OR
Clean, friendly and comfortable
Posted Sep 5, 2013 on Hotels.comYou can't beat the location for area attractions like the cable cars, Fisherman's Wharf, and Pier 39. All staff were extremely friendly and helpful. If using the parking on site be aware they don't valet between 1-5am.
Recommended
for Everyoneby Glenn from Anaheim, CA
Good location.
Posted Aug 28, 2013Location: Walked to all the food places . Scomas on Fishermans Wharf for dinner - Excellent! Alliotos on Pier 39 for dinner - very good. Pompeii Grill for lu
Chose this rather pricey hotel for it's location to Fisherman's Wharf. Two day stay. Walked to all the major attractions & shopping. Hotel was very nice but pricey. $36/day for parking is a bit too much, but is probably in line with other hotels with comparable location.
Not Recommended
for Everyoneby Amy
Location is really all this place had going for it
Posted Aug 27, 2013High speed internet was slow and unusable. No pool. No continental breakfast. No room service. Reserved room with one king bed and got room with two fulls. They couldn't switch us, so we slept in separate beds the whole time. No shuttle to/from the airport. I would definitely NOT stay here again.