Ratings based on 1,178 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

disappointing hotel

Posted Feb 25, 2015
Pros: Distance to where I need to be.
Cons: The staff can be a bit more friendlier.
Our first room was not clean; found hair on the sheet. The beds were smaller than queen size.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

ENJOYABLE STAY!

Posted Feb 25, 2015
Pros: The staff is very welcoming and accommodating.
Cons: After they have their construction issues out of the way it will be even better.
Location: They do have a courtesy van to take you to Union Square which at that time we took the Cable Car ride which was a San Francisco treat for us.
After having a challenging experience getting to the Embassy from WI because of weather and airline problems the Embassy was very accommodating with working with us. Although there was construction going on at the Embassy they kept us informed of where they were working and when and it did not bother us. They went out of there way by helping us with tours, transportation and answer any questions that we had about the city. The room was very nice, the breakfast and cocktail party was wonderful and the service was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Great hotel. Will definitely stay there again. spacious rooms, good location.
1 out of 5
by A verified travelerfrom San Fran Ca

Posted Feb 25, 2015
no water no accomdation for lack of water not able to flush toilets smell of natural gas woke with headache
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mpls

easy travel

Posted Feb 24, 2015
Pros: rooms were great service unbeatable
Cons: parking back door problem
Location: great near all areas I needed to get to
the staff was the most help of any hotel I have ever stayed at. beautiful hotel facility easy to get to any destination in SF.would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Great for families

Posted Feb 23, 2015
Meghan was super friendly and made my kids feel very welcome when we first arrived. A lot of kids in the pool but thats normal on the weekends. Overall, it was a good choice and the breakfast was satisfying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Have a good time staying and especially enjoy the daily happy hours. One issue is parking in and out having problems with the room card for parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Airport

Posted Feb 16, 2015
Shuttle to and from the Airport was very appreciated. Always enjoy the breakfast and evening reception.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
Nice hotel for the price. However, a little dated out, one of my sheet smelled like sweat, and the rug had noticeable stains on it.
5 out of 5
Recommended
for Everyone
by A verified traveler

quick vacation for the family

Posted Feb 13, 2015
absloutely LOVED this hotel!! I've already recommended it to a friend.