Ratings based on 915 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, bit old fashion though

Posted Sep 8, 2014
Pros: I like the "breakfast to go" option, very convenient, and the shuttle to the airport
Good experience, we arrived in the afternoon and could use the complimentary drinks and snacks the they had on that day.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca

niCe hotel close to airport

Posted Sep 8, 2014
we had a great time... loved the Evelyn & Crabtree shampoo conditioner & lotion... full length mirror had to be my favorite though... would DEFINATELY stay here again...
5 out of 5
Recommended
for Everyone
by A verified traveler from jeddah

nice staff

Posted Sep 7, 2014
Pros: near the airport . family oriented hotel
Cons: furnuture
nice front desk staff.nice shuttle driver .good breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Posted Sep 5, 2014
Pros: Scenic lobby and breakfast were great.
Cons: Shuttle service drop-off and pick-up downtown San Francisco daily.
Beautiful hotel and staff was helpful when referring entertainment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel near the city of san francisco

Posted Sep 3, 2014
A 10 minute drive to the city . Quiet at night and a very good complimentary breakfast. My wife and I decided we will always stay at this hotel after trying other hotels in the area .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Pros: Everything!
Location: South San Francisco
My experience was wonderful. I enjoyed my stay and I liked that hotel offered breakfast the next day.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2014
If you book through a third party, the staff will not be as friendly as if you booked directly through Hilton. The room and facilities were clean. Warning, please watch your step when exiting the shuttle bus. The steps are a little steep.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel

Posted Aug 31, 2014
Parking gates had some problems for car inand out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Aug 31, 2014
It was an okay hotel a little far away from downtown SF. You need to drive about 20-30 depending on trafic. South SF Downtown has great restaurant! Need to try them
3 out of 5
by A verified traveler from New Jersey

Standard Embassy experience-outrageous prices

Posted Aug 28, 2014
Pros: Location to SFO
Cons: include free internet and parking.
Location: catch an early flight
A standard Embassy experience with outrageous prices due to proximity to SFO. Room cleanliness was adequate, but not meticulous. I noticed several things that were missed. Room needed better maintenance- carpet was patched and worn and the shower rod was loose and sagging. Staff seemed less experienced and a bit complacent. At these rack rate prices, one should expect free internet and free parking, but there were charges for both. The free nachos and breakfast do not compensate for these very high fees.