Ratings based on 1,313 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Portland OR

Pleasant green atrium, good business trip

Posted May 24, 2015
Cons: Service in the actual restaurant (lunch/dinner) was terribly slow, as if the one wait-person was doing some other job backstage at the same time.
hotel was chosen by conference I attended, and worked out fine. Reasonably good breakfast, as I've come to expect from Embassy Suites, and a nicer room than at others in the franchise. Food at the group business-dinner was very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Posted May 22, 2015
Good loction between the airport and downtown. Easy check-in. Standard room confort
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near the airport

Posted May 18, 2015
Pros: Nice complimentary happy hour! The complimentary breakfast was outstanding!
Cons: Soundproofing the rooms! Especially the front.
Location: It was near the airport, but a complementary shuttle to downtown SF and back made touring downtown easy.
We requested room away from the elevators and ice machine on an upper floor. We got a room just across from the elevators, on the 4th of 10 floors. When I asked about a room change, I was told that the "expedia rooms" are by the elevator and the hotel was full. Needless to say it was noisy!
2 out of 5
by A verified travelerfrom Vallejo California

It's a ok hotel but not all that

Posted May 18, 2015
The hotel is nice and clean the reception staff is not all that great and also the charges on my credit card took like 4 to 5 days to be release if you pay in cash at the front desk ...so the hotel is not all that and too expensive for their rooms
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Had a fantastic 2week stay.

Posted May 17, 2015
Great experience. The staff at the bar and restaurant are great. They make you feel at home. Great free breakfast 7 days a week. These folks work hard. Embassy suites is not a true luxury hotel although you do get bang for your buck.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom oregon

Nice hotel but had to pay for parking

Posted May 14, 2015
The hotel was good overall I just felt with the amount of money spent the wifi and parking should have been included
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N

Posted May 13, 2015
Exelente pero un punto malo no WiFI y otro q cobren por estacionamiento
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany/Italy

Posted May 6, 2015
Great location for my next day flight! The suites was roomy and pleasant- Staff was accomodated and helpful-
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles family

excellent service and ambiance

Posted May 6, 2015
excellent service and ambiance. The free breakfast in the morning save you money and time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gloucester, MA

Great option just outside the city

Posted May 2, 2015
Pros: Location, spacious suites, buffet breakfast
Cons: thicker mattress for the pull out sofa bed
Location: near the airport and about a 10 minute drive to downtown San Francisco. Close to the Golden Gate Bridge, Alcatrez, Fishermans Wharf, etc.
The hotel was convenient to the airport, and also downtown San Francisco. It was nice to have a great option that was much less expensive than staying downtown. I have stayed in Embassy Suites several times. The spacious suites are perfect for 3 females traveling together who all need our own separate places to sleep! We also really appreciate and enjoy the incredible buffet breakfast. The rooms were clean, and the staff was helpful. I would recommend this hotel and would also stay here again should I get back to the San Francisco area...way on the other coast!!