Ratings based on 1,205 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UtAH

Nice Hotel

Posted Mar 28, 2015
Pros: Free airport shuttle and ride to downtown S. F., Breakfast was great and the free cocktails was awesome.
Cons: Carpets old and dirty needs to be replaced.
Location: Perfect location close to downtown and airport.
Very nice and the price is good. Staff is very helpful and meets all your needs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom OR

Spring Break

Posted Mar 25, 2015
We came down fro OR for our Spring break. I had reserved s suite with 2 queens and a sofa bed. We were given a handicapped room which was OK but a bit awkward since we are not handicapped. They did comp parking but that is included when you stay at Embassy Suites in Portland. We slept in on Tuesday after a long day of walking and missed breakfast because it closed at 9. I feel this is too early for families vacationing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Suwannee, Georgia

Posted Mar 24, 2015
We stop here for one night to test and continue our vacation. It tiene out to be a very nice decision: Great rest, nice facilities, great breakfast. Quick check out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom south san francisco

Good hotel for the family

Posted Mar 8, 2015
Very friendly staff especially the gentleman or security by the swimming pool. The suite was very comfortable. The housekeeping staff was very nice eventhough she didn't speak good English (Chinese housekeeper assigned on the seventh floor). The complimentary breakfast was very good as they have various selections of food.
3 out of 5
by A verified traveler

disappointing hotel

Posted Feb 25, 2015
Pros: Distance to where I need to be.
Cons: The staff can be a bit more friendlier.
Our first room was not clean; found hair on the sheet. The beds were smaller than queen size.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

ENJOYABLE STAY!

Posted Feb 25, 2015
Pros: The staff is very welcoming and accommodating.
Cons: After they have their construction issues out of the way it will be even better.
Location: They do have a courtesy van to take you to Union Square which at that time we took the Cable Car ride which was a San Francisco treat for us.
After having a challenging experience getting to the Embassy from WI because of weather and airline problems the Embassy was very accommodating with working with us. Although there was construction going on at the Embassy they kept us informed of where they were working and when and it did not bother us. They went out of there way by helping us with tours, transportation and answer any questions that we had about the city. The room was very nice, the breakfast and cocktail party was wonderful and the service was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Great hotel. Will definitely stay there again. spacious rooms, good location.
1 out of 5
by A verified travelerfrom San Fran Ca

Posted Feb 25, 2015
no water no accomdation for lack of water not able to flush toilets smell of natural gas woke with headache
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mpls

easy travel

Posted Feb 24, 2015
Pros: rooms were great service unbeatable
Cons: parking back door problem
Location: great near all areas I needed to get to
the staff was the most help of any hotel I have ever stayed at. beautiful hotel facility easy to get to any destination in SF.would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Great for families

Posted Feb 23, 2015
Meghan was super friendly and made my kids feel very welcome when we first arrived. A lot of kids in the pool but thats normal on the weekends. Overall, it was a good choice and the breakfast was satisfying.