Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from England

Sleepless in Seattle

Posted Jul 30, 2015
Pros: This is a very nice hotel with friendly staff and a good choice for breakfast. There are Egg Benedict to Yogurt to nsuit all.
Cons: Without closing the petrol station I would not stay a gain. Other guest complained about the noise.
Location: The location is good. Close to the Space Needle and the Mono Rail. A short walk to Pike Market.
If you want to sleep make sure you do not have a room at the rear of the hotel!! There is a petrol station at the rear and there is constant noise. From midnight until after 4.am people gather at the station playing very loud music and as a result have to shout at each other.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Time in Seattle!

Posted Jul 29, 2015
Pros: Great location. The staff, especially Desk Clerk Michael, were very helpful.
We attended a wedding in Portland, flew in/out of Seattle (way cheaper), had a few days at end of trip to explore Seattle. Great town, great people, excellent seafood! The Hyatt Place was 2 blocks from the Space Needle, Chihuly Gardens and EMP museum so we walked there and back. We also went to Pike Place Market and wandered around the waterfront. Driving in town not recommended, the Hyatt had a free shuttle service and that helped a lot. We definitely will go back to Seattle and will stay at the Hyatt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great central location.

Posted Jul 27, 2015
Walking distance to Space Needle and Chihuly Museum. Close to major mall and monorail. Looks very new, great big room.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Convenient location!

Posted Jul 24, 2015
Pros: The friendliness of the staff who were always ready to help with whatever we needed.
Cons: They should install double pane windows to reduce the street noise.
Location: Walking distance to the Space Needle, Chihuly's Garden Museum, EMP Museum, Seattle Space Center, and restaurants. Free shuttle anywhere in 1 mile.
Staff very helpful and convenient to have a free shuttle that will drop you off and pick you up within 1 mile. Free breakfast and free use of computers and internet was also a plus! Had a great time in Seattle.
3 out of 5
by A verified traveler

Good location but too expensive

Posted Jul 23, 2015
Pros: Good location, free wifi, room was a good size and had a nice layout, free shuttle within a one mile radius but wait for it might take an hour depending on traffic Cons: Our view was of the gas station next door, parking was $22/day plus state and parking fees, breakfast was like going to McDonald's, guest printer might not work
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Jul 21, 2015
Room was clean, area was convenient to downtown, staff was extremely courteous and helpful, and the complimentary breakfast was excellent.
1 out of 5
by A verified traveler from ca

This is the worst hotel I have stayed at.

Posted Jul 20, 2015
This is the worst hotel I have stayed at. I booked a double bed room which was supposed to be confirmed and guaranteed room. I went to check in late at midnight the receptionist told me they don't have my room and instead they can offer me a king bed and a sofa which didn't work for us because we are 2 adults and 3 children. The manager came and didn't want to do anything for us. He basically said take it or leave. When I decided to leave he said it is prepaid and he can't refund it. Anyway I gave the king bed to my kids and slept me and my wife on the sofa for 468$ per night then we left in the early morning and will never go there again.
3 out of 5
by A verified traveler

Posted Jul 12, 2015
We did not get a room with a view of the space needle.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Beautiful hotel, great staff, but outdoor noise.

Posted Jul 9, 2015
Pros: Staff, breakfast, room layout, shuttle.
Cons: Pullout beds should be made-up & ready to use. Pullout beds should be comfortable. Outside rooms need sound-board so they are quieter.
Location: Close to space needle & downtown.
Wonderful staff. Great room layout with sitting area, but pull-out bed was not made up for our kids, so we had to do it. There was only 1 sheet & a thin blanket for the pull-out, but the hotel staff brought up another blanket & comforter when I called. Also, that bed was uncomfortable for our kids. We could hear street noise in our room late at night (loud car stereo, etc.). The pool, fitness room, & breakfast were excellent.
3 out of 5
Recommended
for Couples
by A verified traveler

Great staff

Posted Jul 5, 2015
Pros: Location
Cons: Noise level was ok for time we were there but I can see where it could be a problem. Doubt you could do much about that.
Location: We were able to walk back from Pike Street Market, after your shuttle service. Good exercise for us. Staff was helpful with transportation.
Good location for us to enjoy a few hours in Seattle. Staff was most helpful.