Pet-friendly Starwood hotels in Tenerife, Spain

We have just had a wonderful week at this hotel. The staff were friendly and helpful. The hotel pool areas and lobby are spotless. The location is perfect for walking to the fishing port, where there are 3 of the top restaurants in la caleta. It is also a perfect location for walking along the promenade to as far as las Americas. Siam park is close enough and a lot of fun. There was only one disappointment we had at the hotel, the day before we left to come home, which we didn't expect from a 5* hotel. When we returned to our room by 6pm, to get ready for our evening reservation, we found that our room had not been cleaned. It took half an hour for someone to come and clean it and give us fresh towels, and we felt uncomfortable sat on the balcony whilst they were doing it. We were sent a bottle of cava as an apology, but really didn't think that should have happened at such a high standard of hotel.