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NH Collection Mexico City Reforma

4.0 star property
Hotel with full-service spa, walk to Paseo de la Reforma
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Property amenity
Front of property
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast for a fee
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • Popular LocationU.S. Embassy7 min walk
  • Popular LocationPaseo de la Reforma7 min walk
  • Popular LocationAngel of Independence Monument8 min walk
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)60 min drive
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A perk like food and drink extras, free breakfast, or parking credits
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Room upgrades when available, plus Silver perks
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Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 296 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 333 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace, View | Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony, View (Premium Room with Balcony) | Premium bedding, minibar, in-room safe, desk

Premium Room, Balcony, View (Premium Room with Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

Superior Room, View | Premium bedding, minibar, in-room safe, desk

Superior Room, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Near Chapultepec Castle

Outdoor pool

Galeria Plaza Reforma

Zona Rosa
Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1956)
The price is $90
$108 total
includes taxes & fees
Jun 1 - Jun 2
Galeria Plaza Reforma

About the neighborhood

Mexico City

NH Collection Mexico City Reforma is located in Zona Rosa, a neighborhood in Mexico City, and is near a metro station and near a boardwalk/promenade. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • U.S. Embassy - 7 min walk
  • Paseo de la Reforma - 7 min walk
  • Angel of Independence Monument - 8 min walk
  • Reforma 222 - 11 min walk
  • Chapultepec Park - 3 min drive

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • La Casa de Toño - 2 min walk
  • Handshake Speakeasy - 1 min walk
  • Pancho's Bar - 2 min walk
  • Hamburguesas Torreon - 2 min walk
  • Jugos y Licuados "El Güero - 2 min walk

About this property

NH Collection Mexico City Reforma

Hotel near Paseo de la Reforma
NH Collection Mexico City Reforma is located close to Angel of Independence Monument and Reforma 222, and provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and smoke-free premises
  • Guest reviews speak well of the breakfast, pool, and helpful staff
Room features
All 306 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (MXN 100 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 766.08 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297–396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 766.08 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Does NH Collection Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on May 27, 2024 start from $102.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Collection Mexico City Reforma pet-friendly?

Yes, NH Collection Mexico City Reforma allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 766.08 per pet, per day. Service animals are exempt from fees.

How much is parking at NH Collection Mexico City Reforma?

Self parking is free at this property.

What time is check-in at NH Collection Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at NH Collection Mexico City Reforma?

Check-out is at noon. Late check-out is available for MXN 689 (subject to availability).

Does NH Collection Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is NH Collection Mexico City Reforma located?

Located in Zona Rosa, this spa hotel is within a 10-minute walk of Glorieta de Insurgentes, Paseo de la Reforma, and Angel of Independence Monument. U.S. Embassy and Reforma 222 are also within 15 minutes. Insurgentes Station is 5 minutes by foot and Sevilla Station is 8 minutes.

NH Collection Mexico City Reforma Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 561 out of 1119 reviews" "
Rating 8 - Good. 267 out of 1119 reviews" "
Rating 6 - Okay. 136 out of 1119 reviews" "
Rating 4 - Poor. 86 out of 1119 reviews" "
Rating 2 - Terrible. 69 out of 1119 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cesar

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing was explained to me. Like where the pool was or the bar and restaurant.
Stayed 2 nights in Apr 2024

8/10 Good

regis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have appreciated the amenity and upgrade offered in my reservation
Stayed 2 nights in Apr 2024

2/10 Terrible

Newlyn

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was VERY unfriendly and wasn’t helpful. My stay there was horrible and I wouldn’t stay there again. I had an issue instead of the manager asking what the issue was or asked to assist. She brush me off and told her co worker to have me wait for the other manager which was in a meeting at the time. I stood around for 15 mins and the “other manager still didn’t come. I got so frustrated I left and and when I was saw housekeeping I asked them for the toilets and have them changed my dirty sheets
Stayed 4 nights in Apr 2024

8/10 Good

TARA

Traveled with partner
Liked: Cleanliness, staff & service
The staff at the hotel were amazing, especially all of the concierge’s, who couldn’t do enough to help you. The reception staff were also very quick and helpful in sorting out a problem with our room. The hotel is very close to a fun and vibrant area with lots of shops, bars and restaurants, which was great. However, the hotel is next door to a disco, which is VERY loud and goes on until the early hours (4.00). Beware if you are a light sleeper.
Stayed 9 nights in Apr 2024

2/10 Terrible

Dare

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for 1 night, and I've never seen a hotel in worse shape than this one: - Black mold in livingroom/bedroom that caused my wife and I to have respiratory issues - Bedroom lights flash all night when turned off (we have a video) - No shampoo - Unfinished paint - Peeling paint - Cuts and pen markings on furniture - Used cup coasters left in room - Poorly designed bathroom door that wouldn't close all the way The night that we stayed we called the front desk to complain, but it was very late so we didn't switch rooms. The next day at checkout we spoke to the manager, showed him pictures of everything mentioned above and the video of the bedroom lights flashing. The manager didn't seem surprised at all, gave us a complaint form and said that someone would reach out to us to give us a refund. Noone ever contacted us and the property didn't respond to any of our attempts to contact them (email, call, Expedia also emailed and called). In short, we were not refunded anything for the horrible stay. The property as a whole is also dirty, unmaintained, and poorly lit. Do not stay here! The pictures they use must be many many years old, it's not as advertised. Instead I'd suggest finding a boutique hotel where you can get a nicer room for less money!
Stayed 1 night in Mar 2024

6/10 Okay

Adrian

Traveled with partner
Disliked: Staff & service
Checked in our bags early 6:00am,which was great. The front staff told us they could do an early check in and to come back at 11:00am. When we got back, there was nothing available and were told to come back at 12:00pm. Once we did. They told us to come back in 30 min. We decided to wait till 1:00pm to make sure we gave them enough time. But nope, they told us to check at 2:00pm. We waited until 2:50 to try to check in and they told us to wait a couple minutes. Finally at 2:58pm we were allowed to check in to our room. A whole half day passed by and we weren’t allowed to check in. This could have all been avoided if they just told us to come check in at normal time which is 3:00pm. To top it off, our room had recent water damage on the floor and the wood panels were warped and uneven. They were painting a room on the same floor which caused us to get headaches from the paint smell.
Stayed 2 nights in Apr 2024

6/10 Okay

Luis

Stayed 4 nights in Jan 2024

4/10 Poor

Tarik

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated property. Rooms feels dirty, bad odor in halls and elevators. Hall carpets are filthy. When I shower the water infiltrates to my room. Room at least needs to be painted. Room doors cracked and filthy.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Mar 2024

6/10 Okay

??

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
소음이 있었다
Stayed 3 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0