Ratings based on 66 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from new york
Week away from stress!Posted Aug 17, 2014
I have stayed at the sommerset five years ago and returned for more of the beautiful amenities and torquoise waters of Grace Bay! Other than a little wear in the apartments (expected) still a super place to stay, and relax. Clean rooms, great service, friendly people!
for Everyoneby A verified traveler from Denver
Beautiful hotel, beautiful beach!!!Posted Jul 19, 2014
Beautiful hotel, beautiful beach. You can snorkel right outside the hotel. The water is calm and clear!
for Everyoneby A verified traveler from new jersey
Lovely resortPosted Jul 1, 2014
We would definitely stay at this hotel again. The grounds are beautiful and well kept. The staff was very friendly and helpful. One of the best features was that the hotel and beach was not overcrowded. The beach itself was spectacular, as well as the layout of the hotel.
for Business Travelersby Will from Canada
5 starPosted May 2, 2014 on Hotels.com
Continental breakfast was a joke. The small rooms are too small! Nice people but no one thought them what 5 star service means.
for Everyoneby A verified traveler
Great beach locationPosted Feb 25, 2014
We had a wonderful first time in Turks Weather was beautiful which always helps
Recommendedby HMA from Phila
Posted Feb 19, 2014 on Hotels.com
the staff at the hotel couldn't have been nicer or more helpful. truly made it a pleasant stay. we were traveling as a couple this was more of a family place but the people here couldn't have been more helpful or nice. the restaurant at the hotel here was excellent and should be one of the higher rated restaurants on the island
for Familiesby Michael
Quite hotel on a beatiful beachPosted Feb 12, 2014
Pros: It was very quite and great location
Cons: Invest in backup power
Location: Great location in the middle of Grace Beach.
The lockdown rooms are very small, not worth the price. Food prices are very expensive compare to nearby hotels. The entire island had a power failure. The hotel had no power for 39 hours. They were not equipped with large backup generators to handle the power, required for hot water, and keep the kitchen running, like other hotels in the area.
by A verified traveler
Awful Service.Posted Feb 5, 2014
Cons: Beds and service.
Not much to say besides that the service was awful. Beds are uncomfortable. Nice location but still expensive considering how bad the service is. I would expect more. Our sink was clogged the whole time we were there and they "fixed it" but really did not. Would go to Turks and Caicos again but would most likely not stay at this hotel.
for Business Travelersby Georgia from NY
Posted Dec 19, 2013 on Hotels.com
Beautiful and friendly and safe
by A verified traveler
WARNING: DO NOT BE FOOLED BY GOOD REVIEWSPosted Dec 17, 2013
Pros: Only the pool. That's it.
Cons: Better customer service, lower prices for single rooms to reflect the drop in quality compared to suites.
You cannot stay at the basic room for $400/night if you're staying at the Somerset. It's a total rip off! Our room was tiny and uncomfortable, not fit for two people. They were stingy with bath soap and shampoo, wireless didn't work, and we didn't have a phone!! This hotel was ABSOLUTELY NOT WORTH THE STAY. I will never stay here again.