Ratings based on 1,065 Verified Reviews
They paid and stayed. We double-checked. 4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby Jamison from spokane
Swank hotel
Posted Apr 10, 2014Lovely hotel. Convenient to the city center and shopping. Nice heated outdoor pool overlooking the sound. Only downfall no free wifi..Bummer for what you pay for the room.
Recommended
for Everyoneby Dana from Atlanta, GA
Gorgeous view, convenient for conventions
Posted Apr 5, 2014Pros: Location, convenient dining nearby
Location: Easy walk to Gastown, luxury shopping and varied dining options
I selected this hotel because it's located adjacent to the Vancouver Convention Center -- the two buildings share the ground floor -- making it very convenient for me to get to and from my conference each day. There are plenty of dining and shopping options within an easy walk. And surprisingly the Starbucks downstairs never had a very long wait. My room was very spacious and had a gorgeous view of the harbor. Front desk staff were very friendly and helpful.
Recommended
for Everyoneby t33aamh
Nice hotel, convenient location
Posted Mar 30, 2014Overall great experience; Loved the waterfront location. My only complaints would be : 1) Wi-Fi was not included, and once purchased wasn't a reliable connection. 2) There were no vending machines and the shops in the hotel/attached buildings closed early which was very inconvenient
Recommended
for Everyoneby Todd from Vancouver
Good location, good facilities
Posted Mar 30, 2014Pros: Comfy beds and showers
Cons: The view, for the price, I would expect complimentary wifi access
Location: Location is excellent and close to major attraction sites in Vancouver
Attending a conference at the hotel, and location is excellent, good sized room, comfy beds but was missing a wow factor for a high end hotel. The check in process was smooth, the elevator buttons are a bit stiff however, need to press numerous times to work. The outdoor window view on the 8th floor is little to be desired, there is an open view from the outside can view inside, and feel I would have to draw the curtains for privacy. Other than that I don't mind the room and service. The pool was a little cold for a heated pool, but jacuzzi is nice. The lighting is fair, and shower is comfortable.
Recommended
for Everyoneby A verified traveler
the best hotel i've ever been to
Posted Mar 23, 2014it was really great staying here! me & my friends had a great night during our stay to celebrate my birthday and it was one of the best! i really liked our view which is the seaside. very convenient to everything!
Recommended
for Everyoneby A verified traveler
Beautiful hotel with the best views in Vancouver
Posted Mar 17, 2014Pros: Location and views
Location: Gastown, Robson Street and Stanley Park all very close
My family of four went to Vancouver for a quick weekend getaway. The hotel provides a location that is central to dining, shopping and outdoor activity all within walking distance.
Recommended
for Everyoneby Patricia from BC
Loved the pool!
Posted Mar 17, 2014Pros: I loved the outdoor heated pool and hot tub with a view of the mountains. Every staying here should try the pool.
Cons: We would have liked access to a store late in the evening or at least vending machines as the only source of snacks was the mini bar.
We are local to the lower mainland and decided to spend a night downtown to celebrate a special occasion. We had a very nice experience. All staff we interacted with were friendly and helpful. The room was lovely and we had a view of the city and the inlet and mountains.
Recommended
for Everyoneby saboo from Owen Sound
nice hotel, worth the money, close to every thing
Posted Mar 17, 2014Pros: we were at Vancouver for a conference and the hotel location was in the same building to the Vancouver convention centre
Cons: nothing
Location: the hotel on the water and in Vancouver down town, walking distance to restaurants and shopping.
very nice experience, I will stay there definitely again.
Recommended
for Everyoneby A verified traveler
Spring break
Posted Mar 13, 2014Pacific club rooms were great clean, comfy bed great staff view and location
by A verified traveler
Charge for everything parking, bottle water ect.
Posted Mar 9, 2014Pros: Location was good.
Cons: Don't charge for the bottled water in the room.You are already spending enough just for the hotel and amenities.
Location: Was good.
Lobby was very loud. Staff seemed overly busy and not really wanting to go that extra step.