“I had a terrible time, the receptionist, precious did not know about my booking, I was given a room of #8,000. It was really terrible. I’m fast they did not want to give me any room. Not Expedia’s fault. It’s the hotel management and their system. ”
“Some major renovation was happening at the hotel. I would have expected that it is closed to customers during this time. Kitchen did not have supply for most of the meals on their menu. Staff were friendly and available to support but it was clear that most of the issues I had with the hotel was beyond the staff but management issues. ”