“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am.
I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually.
And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……
“The property and the staff were nice and helpful. I was disappointed that I paid for a city view for it to be a view of a building that was a couple of feet away from the window.”
“Didn't like it was freezing in room my whole stay no heat and then was going to stay longer but they water is off for a long period of time the ice-cream bars price was crazy didn't like that they went in my room but didn't clean they made up bed but didn't change the sheets and I was connected to a joint room the door was unlocked and cracked open when me and my baby came back in from eating”
“This place was gorgeous and the bar in the lobby was so perfect for a little night cap. It is in downtown so there were some people I would avoid outside but the hotel is right where you want to be for the Target Center and all the nightlife.”
“This should not even be called a doubletree. The place was so outdated. The lighting in the room was terrible. The carpet looked ancient. The toilet struggled to flush and the water did not drain down from the sink fast enough. The Matresses were absolutely terrible. My back hurt so bad the first night that I had to sleep in the chair the other 2 nights. Doubletree is known for luxury and that is what we thought we were getting. Total disgrace to the name.”
“We loved coming here when it was the Embassy Suites. Love the updated building (miss the ducks 😢). Still enjoy the drinks and food and amazing staff. Wyatt at the front desk was extremely informative and pleasant. We will most definitely stay again!”