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Long time to check-in, unnecessary check of the room upon check out, rundown property considering 5 star, all the facilities are dated to at least 2000.
The place is definitely good value for money. Decent location, relative to downtown, though the area is a bit gormless. Room was clean and large. Hot water was usually tepid, warm enough to take a shower, but not strictly hot. We were there for two nights and for the price we paid it was a decent base to see a few of the sites. Restaurant was very so so. We ended up eating most meals at sajway nearby.
Verified traveler
Stayed 2 nights in Dec 2019
10/10 Excellent
Adnan
Dec 14, 2019
Adnan
Stayed 1 night in Nov 2019
6/10 Okay
Matija, Ljubljana
Traveled with family
Nov 28, 2019
Good location. Unfortunatelly room capacity description does not match. We booked a room for 4 and we got just one bed??? We arrange additional beds for our kids but we had to pay a surcharge. How can you offer a room for 4 person with just one bed. I'm working in hospitality bussines for over 20 years and never experienced nothing like this.
It was a large living space, but I’ve noticed so many little details that made it really wrong. First, received two key cards but none was working after check in. Second, only one TV was for the whole entire place & super small. Then the place stated Iron & safe deposit box available but both was non existent. The water pressure was awful & shower was leaking all over the place. Lastly, there was no heating or air conditioning. Felt that the room I received was a cheapest for last minute stay.
Samnang
Stayed 5 nights in Nov 2019
10/10 Excellent
Verified traveler
May 9, 2019
Liked: Cleanliness, staff & service, amenities
Nice location. Friendly staff.
I don’t want to add more.
Staff is excellent very friendly. Guest friendly, also! Nice location. Very clean, but a little outdated.
Has restaurant, but does not serve alcohol.
Thanks really enjoyed my stay!!
All. Staff were nice and has a good communication skills.
Verified traveler
Stayed 2 nights in Mar 2019
8/10 Good
Verified traveler
Business traveler
Mar 2, 2019
Liked: Cleanliness, staff & service, amenities
Good location, Good value for money. Clean rooms. Friendly staff. Nice gym, pool, jacuzzi, sauna. Reasonably priced room service with good food. Hotel maintenance is substandard - many things in the room are in a poor state of repair.
Verified traveler
Stayed 7 nights in Feb 2019
8/10 Good
Verified traveler
Feb 19, 2019
Liked: Cleanliness, staff & service, room comfort
Verified traveler
Stayed 1 night in Dec 2018
6/10 Okay
yongseok
Jan 18, 2019
Liked: Staff & service
Disliked: Cleanliness
Not so good.
Location was good but there was under construction around the hotel. And some of facilities was not so clean. But parking is easy. People who work in the hotel is nice and kind
Lovely hotel, staff are helpful and location is central. Apartment is clean but can be a little dark otherwise very good. Good prices for room and food.
Sinead
Stayed 5 nights in Oct 2018
Response from Reservations on Oct 16, 2018
Thank you for staying with us.
We appreciate your feedback!
6/10 Okay
Verified traveler
Oct 2, 2018
Liked: Cleanliness, staff & service, room comfort
Decent hotel, Good value for money, Average.
The hotel room was nice, clean with good service, however certain things didn't work. one burner on the stove was broken and the curtains won't close properly so i had to tape it to the way to avoid being woken up at 6am. The plug points also didn't work, so had to ask for an extension cord. The restaurant food was very average. The biggest issue is the construction work around- it is noisy and all the roads were blocked which became an issue coming and going via car/ cab. However for the price it is still a deal. there isn't much to do around the hotel (walking distance) except a grocery store. but if you're planning on cooking and being out of the hotel most day, then it's a great deal.
Verified traveler
Stayed 3 nights in Sep 2018
Response from Reservations on Oct 3, 2018
Thank you for staying with us. We appreciate your feedback!
close to public transport, very clean and quiet.............
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You get bang for your buck! The place is really big and near a grocery store which is a plus when youre staying for more than a day. However the only downside is that there is an ongoing construction outside which makes it hard for taxis to find the hotel. Once this clears up, this hotel is perfect!
Verified traveler
Response from Reservations on Apr 18, 2018
Thank you and we appreciate your feedback!
Hopefully once the constructions are done, everything will going back to normal.
Again, we thank you and have a great day ahead!
4/10 Poor
Zulkifli, Singapore
Apr 2, 2018
Liked: Staff & service
Area is surrounded by active construction zone.
I would not recommend anyone to stay here, not because of the facility but because it is in an area that is actively in construction zone, dusty and a lot of construction going on, not comfortable to walk around with a lot of construction.
Zulkifli
Stayed 2 nights in Mar 2018
Response from Reservations on Apr 22, 2018
Thank you for staying with us. We appreciate your feedback!
8/10 Good
Verified traveler
Feb 25, 2018
Liked: Cleanliness, staff & service, room comfort
Great hotel except WiFi
Stayed here for a few days. Plenty of space. Great amenities (kitchen, pool, etc.) ridiculously poor WiFi in the hotel. We did expect better. However, I would stay here again.
Verified traveler
Stayed 5 nights in Feb 2018
Response from Evelyn Milano - Reservations on Feb 26, 2018
Thank you for staying with us. We appreciate your feedback!
This a very friendly hotel great staff and safe clean quite and lots of shopping places and close to the corniche
ahmed
Stayed 24 nights in Nov 2017
Response from Evelyn Milano - Reservations on Jan 7, 2018
Thank you for staying with us. We appreciate your feedback!
6/10 Okay
james
Dec 20, 2017
Disliked: Cleanliness
Check in was difficult and long. Room was adequate but mold in shower and dirty corners in rooms where they never clean.
Valet almost crashed my car not watching as he backed up into a parked truck. It is a 3 to 3.5 star suite style residence hotel. Not a 5 star.
james
Stayed 1 night in Dec 2017
Response from Evelyn Milano - Reservations on Jan 7, 2018
Thank you for staying with us. We appreciate your feedback!
Overall it was good and location was central to everything, kitchen facility was very good. It had fridge, microwave, electric stove, TV, and even washing machine. However, i did not like supply of only few tea bags and milk.
WiFi was very good and excellent speed.
I will book again soon.
Muhammad
Stayed 3 nights in Nov 2017
Response from Evelyn Milano - Reservations on Jan 7, 2018
Thank you for staying with us. We appreciate your feedback!
I found the room to be very comfortable with ample outlets. Staff egar to help. Plenty of bars and entertainment within walking distance if the hotel. If new to the area the hotel may be a little hard to find. The sign is low and not on main road in heavy construction around it. Overall I was very pleased with the stay. Good quality for the money.
Douglas
Stayed 1 night in Nov 2017
Response from Evelyn Milano - Reservations on Jan 7, 2018
Thank you for staying with us. We appreciate your feedback!
6/10 Okay
Marat
Oct 11, 2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3-star place, maximum
The room wasn't ready for my arrival, even though I called ahead about late arrival. The door lock wasn't working and there were no pillow cases or towels in the room. Although they replaced everything fast enough, that's not what I want to worry about when I arrive at 2am.
Marat
Stayed 1 night in Oct 2017
Thanks for staying with us. We appreciate your feedback!
We apologies for the inconvenience and make it sure that it will not happen again in your future bookings.
lovely. definitely will keep coming back and recommend it to my friends
joy
Stayed 1 night in Jun 2017
2/10 Terrible
Verified traveler
May 6, 2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Swimming pool wasn't working, road works surrounding the hotel, constantly noise of drilling, not ideal for families especially if you have young children
We had a great experience! As we entered the doors we were greeted by the concierge and reception staff. Evelyn and her trainee were very helpful and gave us many options for eating and shopping. The complimentary breakfast was good. It didnt have much of a selection but was still good. The room was amazing! I felt like I was at home. Great hotel! Would return and recommend to others!
Reception was friendly quick and helpful. The room was exceptional and an upgrade. Enjoyed the pool, gym facilities looked great. Have already booked again.
Good hotel but location might be a concern for few
I was given free upgrade to 1BHK. Large bed room, very quite. Pool is clean and nice. The hotel has free valet parking which is a plus point. I thought the price of the room is bit higher.
Definitely not a 5 star hotel...at best a 3 star hotel with dated facilities in a rundown area of Abu Dhabi with nice but inefficient staff. Housekeeping was poor and there was ineffective handling of complaints. Not recommended!
louis
6/10 Okay
Barbs, Arabian Peninsula
Sep 12, 2016
Liked: Room comfort
It's ok. Not awesome.
There was a cockroach on the bed one night. The steam room wasn't working. Also, at one point, one of the employees were standing by the elevators asking each person that tried to go up who they were and what they were doing.
Getting to the hotel was difficult and the directions on the Expedia app were wrong. the neighbourhood isn't the greatest. Corniche beach is about a 7 minute taxi ride away.
All in all, it was ok but I would've picked another hotel for the money I spent.
Barbs
8/10 Good
Verified traveler
Jun 12, 2016
Liked: Cleanliness, room comfort
It was okay but we didn't enjoy using the swimming pool as the time was limitted and not giving concrete information in using the ameneties. They should have informed the costumers about the rules being implemented.