Krystal Beach Acapulco

Photo gallery for Krystal Beach Acapulco

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of Krystal Beach Acapulco

Krystal Beach Acapulco

3.0 star property

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

Explore the area

  • Popular LocationGran Plaza Shopping Mall3 min walk
  • Popular LocationParque Papagayo10 min walk
  • Popular LocationDiana the Huntress16 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)36 min drive

Choose dates to view prices

About this area

Acapulco

Krystal Beach Acapulco is located in Costera Acapulco, a neighborhood in Acapulco, and is in the entertainment district and on the beach. Sinfonia and Naval History Museum are cultural highlights, and travelers looking to shop may want to visit Plaza Bahia and Gran Plaza Shopping Mall. Traveling with kids? Consider Barco Palao and Botanical Gardens of Acapulco. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the resort's location for the sightseeing.

What's nearby

  • Papagayo Beach - 2 min walk
  • Gran Plaza Shopping Mall - 3 min walk
  • Plaza Bahia - 9 min walk
  • Parque Papagayo - 10 min walk
  • Diana the Huntress - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 38 min drive

Restaurants

  • Bocana Beach Papagayo - 3 min walk
  • Primos - 4 min walk
  • El Zorrito - 5 min walk
  • 100% Natural - 7 min walk
  • MilkShake Fuente De Sodas - 7 min walk

About this property

Krystal Beach Acapulco

Delightful beach resort with a spa tub
Spend the day playing on the beach then return to dine at one of Krystal Beach Acapulco's 2 restaurants.
Krystal Beach Acapulco offers 400 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

À la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a MXN 1000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 200 per day)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 200 per person
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Aquamarina
  • La Palapa
  • Lobby Bar

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: MXN 200 per person (approximately)
  • Self parking fee: MXN 200 per day
  • Valet parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 212 out of 1003 reviews
5 - Excellent 21%
Rating 4 - Good. 299 out of 1003 reviews
4 - Good 30%
Rating 3 - Okay. 234 out of 1003 reviews
3 - Okay 23%
Rating 2 - Poor. 126 out of 1003 reviews
2 - Poor 13%
Rating 1 - Terrible. 132 out of 1003 reviews
1 - Terrible 13%

3.6/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

3.6/5

Eco-friendliness

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean and bad food
Stayed 1 night in May 2022

1/5 Terrible

Business traveler
Bad service reception bad actitudes missing shampoo no explain de rules until you have the problems bad communication no information about everything
Stayed 5 nights in May 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The drinks
Stayed 4 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Área de camastros, alberca, restaurantes y elevadores son pequeños para la capacidad de gente que tiene el hotel, todo se llena muy rápido y en cuanto a elevadores si hacen falta más.
Stayed 3 nights in Mar 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Drenaje del baño tapado y olor terrible en el cuarto.
Stayed 4 nights in Mar 2022