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I booked this room specifically for the large spa bath, but to be put into a accessible room with a smaller spa bath than i stayed in last time. The whole reason i booked the room was for the large spa bath... so i am quite disappointed in this stay. No other issues (apart from the hair dryer needs to be test and tagged as it is overdue), but the spa bath was very disappointing and made me rethink staying here again. The view of the building across the road was also uninviting. Was woken up at 7am by loud crashing and clanging from the street.
Fantastic property, the staff were very approachable and made the stay memorable. The buffet breakfast has a large selection of high quality options. I highly recommend The Playford when staying in Adelaide.
Thank you, Katharina, for choosing the Playford! We truly appreciate your review and look forward to welcoming you back. Hope to see you soon.Warm regards,Ricky Guest Experience Manager
Excellent staff service - not just one or two staff - every single person we encountered. Consistently high and appears the staff enjoy a positive culture. Will stay again. Location great.
Sarah
Stayed 1 night in Apr 2024
Response from Ricky on Apr 21, 2024
Thank you, Sarah, for such a beautiful review! The team will love your comments. Hope to see you back soon. Warm regards, Ricky Guest Experience Manager
10/10 Excellent
Kate
Traveled with family and small children
Apr 14, 2024
Liked: Property conditions & facilities
Lovely helpful staff clean & tidy
Kate
Stayed 1 night in Apr 2024
Response from Ricky on Apr 21, 2024
Thank you, Kate, for such a beautiful review! I've shared your comments with the team. Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
Overall a very good experience. A couple of issues with restaurant availability and availability of decaf coffee at breakfast and interruption of Foxtel TV service, all of which were acknowledged and promptly fixed to our staisfaction by management. We would stay here again.
Ann
Stayed 2 nights in Apr 2024
Response from Ricky on Apr 12, 2024
Thank you, Ann, for choosing the Playford! We truly value your comments and look forward to welcoming you back.Kind regards,Playford Team
This hotel is a 3—or 4-star hotel masquerading as a 5-star hotel. While there have been renovations and a few upgrades, the property is far worse than what the pictures show. Most rooms face a parking structure or an alley and contain gross and dirty bedspreads and furniture. The bed hurt my back the next day and contained stains across the sheets. Additionally, each floor is guarded by strange and uncomfortable glass doors. Overall, for the price tag of over two hundred dollars, you are better off staying at a cheap hotel for the night or stretching for the upgrade at the Sofitel down the street. I would not recommend it to anyone.
Theodore
Stayed 1 night in Apr 2024
Response from Ricky on Apr 9, 2024
Dear Theodore, we are sorry to read of your disappointment and experience at out hotel. Thank you for sharing, it's important to us.Sincerely,Playford Team
Thank you, Marinelle, for choosing the Playford! We appreciate your review and look forward to welcoming you back. Sincerely, Ricky Guest Experience Manager
Thank you, Gary, we truly appreciate your feedback and are delighted that you had a wonderful experience with us. Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
Thank you, Zhaoguang, for choosing the Playford! I've shared your wonderful review with the team, it's important to us. Thank you again, hope to see you back soon.Warm regards,Ricky Guest Experience Manager
Dear Janet, we truly appreciate your review! Thank you for choosing us, hope to see you back soon. Warm regards, Ricky Guest Experience Manager
8/10 Good
Nigel
Jan 31, 2024
Nigel
Stayed 3 nights in Jan 2024
Response from Ricky on Mar 21, 2024
Thank you, Nigel, for choosing the Playford. We truly value your review and look forward to welcoming you back. Hope to see you soon.Kind regards,Playford Team
Great staff, lovely room, great bar. Stayed in the junior suite, could definitely use some sound insulation, you can hear everything that is happening in the alley, it got really loud and certain times.
Overall good stay
Nitin
Stayed 3 nights in Jan 2024
Response from Ricky on Feb 4, 2024
Thank you, Nitin, for choosing the Playford! Your feedback is very important to us and we hope to welcome you back in the near future.Warm regards,Ricky Guest Experience Manager
Nicki any reception was really welcoming friendly and efficient. Everyone was lovely at checkin. It was a special event for mums70th and they brought up a little happy birthday surprise which definitely set the mood for our night out. We didn’t get to eat there but the room service menu looked great. The room was lovely and the bath clean and deep. Pool and spa facilities were also good. 24 hour access was also terrific and more places should do this. Location and parking easy and allowing us to have a late checkout meant we could make full use of a sleep in and morning bath. Thanks to the team for a lovely stay. We will be back.
Melissa
Stayed 1 night in Jan 2024
Response from Ricky on Feb 4, 2024
Thank you, Melissa, for such a beautiful review! We truly appreciate your feedback and are delighted that you and your mum had a wonderful experience with us.Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
Such a nice place so clean an staff amazing an so friendly
Dylan
Stayed 1 night in Jan 2024
Response from Ricky on Feb 4, 2024
Thank you, Dylan, for the incredible review! I've shared your comments with the team, it's important to us.Hope to see you back soon.Warm regards,Ricky Guest Experience Manager
Thanks Manhal, for choosing the Playford. We appreciate your wonderful review and look forward to welcoming you back. Hope to see you soon.Warm regards,Playford Team
10/10 Excellent
Lee Choo
Jan 17, 2024
Lee Choo
Stayed 1 night in Jan 2024
Response from Ricky on Feb 4, 2024
Thank you, Lee, for the awesome review! We appreciate you choosing to stay with us and look forward to welcoming you back.Hope to see you soon.Sincerely, Ricky Guest Experience Manager
The staff were so welcoming and helpful when we arrived. The room and breakfast was great. The hotel is in a really good location to transport and walking distance for shopping
Tabitha
Stayed 2 nights in Jan 2024
Response from Ricky on Feb 4, 2024
Thank you, Tabitha, for the beautiful review! We can't wait to welcome you back.Warm regards,Ricky Guest Experience Manager
Absolutely amazing they are the most incredible helping sincere smiling people doesn’t matter what u look like they don’t judge they treat you with respect and courtesy above and beyond quick with fulfilling last minute requests I can honestly say for a hotel there is nothing they can’t do obviously relating to usual requests or demands, they pride them selves in making each and everyone’s stay a personal and amazing one
Krystal
Stayed 1 night in Jan 2024
Response from Ricky on Feb 4, 2024
Thank you, Krystal, we truly appreciate your feedback and are delighted that you had a wonderful experience with us. Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
Overall our stay at this hotel was excellent!
The staff was nice and accommodating, and we got to check in early.
I would especially mention that the shampoo table in the bathtub was high and hard to get to.
Hiromi
Stayed 3 nights in Jan 2024
Response from Ricky on Feb 5, 2024
Thank you, Hiromi, for sharing your experience, the team will love your comments. We look forward to welcoming you back.Sincerely,Ricky Guest Experience Manager
Staff extremely friendly. Extremely clean hotel and room.
Kate
Stayed 1 night in Jan 2024
Response from Ricky on Feb 5, 2024
Thank you, Kate, for the beautiful review! I've shared your comments with the team, it's important to us. We appreciate you choosing the Playford and hope to welcome you back very soon.Kind regards,Ricky Guest Experience Manager
10/10 Excellent
Sonya
Jan 3, 2024
Sonya
Stayed 1 night in Jan 2024
Response from Ricky on Feb 5, 2024
Thank you, Sonya, for the perfect review! We look forward to welcoming you back.Warm regards,Ricky Guest Experience Manager
Stayed one night for NYE was amazing 10 out of 10 room very clean and spacious and the staff are excellent nothing to much trouble will be staying again
Philip
Stayed 1 night in Dec 2023
Response from Ricky on Feb 5, 2024
Thank you, Philip, for choosing us! I'm thrilled to hear you enjoyed your stay. We value your comments and hope to welcome you back again.Sincerely, Ricky Guest Experience Manager