Premium bedding, blackout drapes, iron/ironing board, free WiFi
Check availability

Reviews of Tollgate Motel

3 out of 5
Tollgate Motel
20 Mt Barker Rd, Corner Gill Terrace, Glen Osmond, SA

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 191 reviews" "
Rating 8 - Good. 75 out of 191 reviews" "
Rating 6 - Okay. 51 out of 191 reviews" "
Rating 4 - Poor. 23 out of 191 reviews" "
Rating 2 - Terrible. 7 out of 191 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Paul

Traveled with partner
Parking facilities terrible
Stayed 1 night in Dec 2023

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, staff & service
Comfy bed but facilities were minimal and dated. Friendly staff. In a good position for public transport into town. Convenient for our stay while visiting our son .

8/10 Good

Sheila

Traveled with family
Liked: Staff & service
Poor bedside lighting. Sink taps too low to fill kettle. Power boards not working. Nowhere close by to eat Close to main road into the city
Response from Jessie on Jan 10, 2023
Dear Sheila thanks for taking time to review.

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main room is spacious and has the basics (kitchen bench, kitchen table, dishes and utensils, chairs, TV and WI-FI). The bathroom was small. The shower was small. The only sink is in the bathroom. It is so tiny that washing dishes with it is difficult. I loved the art. Clean and tidy. The car park is not flat; this made it a bit difficult to park the car.
Stayed 2 nights in Nov 2022
Response from Jessie on Nov 26, 2022
Dear Sarah thanks for your review and staying @ Tollgate Motel.

4/10 Poor

Kim

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were such nice people and I really hate to write an awful review as it is a family business. The place needs a lot of work done to it to make it a nice place to stay.
Stayed 1 night in Nov 2022

4/10 Poor

Wendy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was not much to like unfortunately, the management where nice and tried to help, but it does not state in the advert that they are a motel that take in permanent residents that are essentially homeless drug takers, it also states that there is regular housekeeping, which is true if you ask for it, we were there for 5 nights, and had to ask for fresh towels, and for them to make up the room, they did not empty the bin in the room, we had to, and the one and only time they did make up our room after having to ask for it, on return after a day out the room stank of cigarette smoke as if the cleaners were smoking in the room was disgusting, the place is very very noisy, there was a lot of cigarette smokers booked in and they would stand outside any room and smoke, which made the place stink of cigarette smoke, and being nonsmokers was not pleasant at all, on our last night there, there was a very weird gentleman in the room next to us whom obviously had mental health issues, and kept us awake with banging and talking to himself etc, until the wee hours of the morning, which meant we were not refresh as we should of been for our drive back to WA, unfortunately you get what you pay for with this one, will not be staying here again. Find somewhere else....

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service
The power points were not safe! But the bed was comfy! For a budget stay it was good
Stayed 1 night in Oct 2022
Response from Jessie on Nov 8, 2022
Dear Vicki Thanks Your stay and for letting us know about power point.

6/10 Okay

Corey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2022
Response from Jessie on Oct 13, 2022
Dear corey Thanks for staying @ Tollgate Motel

4/10 Poor

Martin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
What was good…Surprisingly didn’t hear the traffic on the highway through the night. Price was very reasonable. What was bad…Only surface cleaned; smell of cigarette smoke in room, also in the kettle (maybe it had been used as an ash tray), there was a used syringe on top of cabinet in bathroom, inside the cabinet was disgusting. I suggest removing the cabinets and put a mirror on the wall instead. Room inspector needs to look everywhere and smell.
Stayed 2 nights in Sep 2022
Response from Jessie on Oct 13, 2022
Dear Martin thanks for taking time to review could be great if you inform the staff about these things while your stay so they can have look. Thanks

6/10 Okay

sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities
excellent location. good value for money. Clean and functional.
Stayed 3 nights in Sep 2022
Response from Jessie on Sep 28, 2022
Dear Sally. Thanks for your stay @Tollgate Motel and for your kind review.

8/10 Good

Melanie

Stayed 2 nights in Sep 2022

6/10 Okay

terry

Stayed 1 night in Aug 2022

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and prices
Stayed 2 nights in May 2022
Response from Jessie on Jun 13, 2022
Thanks for staying @ Tollgate Motel and for your review.

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Very average.
Stayed 1 night in Apr 2022
Response from Jessie on Jun 13, 2022
Thanks for your stay.

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The cleanliness of the room was very poor, hair in the shower drain, pubic hair in the bath, and then the PowerPoint next to the bed was held to the wall with masking tape (very unsafe).
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check in staff were very friendly. We had two rooms, they both smelt like stale smoke. Both rooms were non smoking rooms. The bed linen had holes and some sort of hair on it. There were holes in the walls, when we plugged in our chargers the lights would flicker. Towels were tatty, plus 3 to the room and only two towels and no hand towel. Shower curtain looked like it could have grown legs and ran away, it was disgusting. Around the hotel, wasn’t very tidy. Yes it’s a budget hotel, but budget doesn’t have to mean gross.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
I likes the situation near the bush - plenty of trees.
Stayed 1 night in Feb 2020
Response from jessi on Feb 25, 2020
Thanks for staying hope see you again.

6/10 Okay

Verified traveler

Business traveler, Traveled with family
The price and the location were great after all you get what you pay for and we got at Tollgate Motel what we paid for . Thank you
Stayed 1 night in Nov 2019

4/10 Poor

Peter, Queensland

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower was tiny, the room was very basic, the bathroom sink was too small to be able to fill the kettle, the microwave oven had a distinct burnt smell to it. Worst of all was the road noise - if I had have known how noisy this property was I would have booked elsewhere.
Stayed 4 nights in Nov 2019

6/10 Okay

Frank

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Convenience to access travel around Adelaide and district
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Unit was neat clean and tidy. Liked having a microwave which if staying a few days would come in handy. Bed was comfortable. Road noise seemed louder than the last time we stayed, but noticed a few trees had been trimmed. Bathroom needs a bit of an upgrade. The shower recess was ok but the access is narrow. Would suggest an exhaust fan to be put in and to update the shower curtain a bit more regular as the one we had was a bit old
Stayed 1 night in Aug 2019

4/10 Poor

Trevor

Disliked: Cleanliness, property conditions & facilities
Disgusting!
Room smelt mouldy, shower drain blocked and overflowed. Bathroom way too small and cramped. Power points unsafe and unuseable, hanging out of walls and faulty. Beds were ok. Still awaiting refund after nearly two months of waiting and many emails.
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cheap option motel
nice budget hotel run by lovely Indian family who I wish would serve their delectable curries to the patrons
Stayed 1 night in Feb 2019

8/10 Good

MINORU

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Viv

Liked: Staff & service
It was okay. I would say that pictures were better than the reality. Hence, the staff was really good.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Ok comfortable but basic
The room was quite basic but had the equipment you needed. Maybe adding a basic cooker to enable you to make a meal not just a microwave would be a good idea.
Stayed 16 nights in Nov 2018

6/10 Okay

Robin

Liked: Property conditions & facilities, room comfort
High on Location, low on service.
Good location for getting around Adelaide and especially the Adelaide Hills. Let down by half hearted cleaners who fail to replace sugar & tea daily and minimum clean up of room for long term stayer
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Out of date and noisy.
The room was fine. VERY dated and cold, but spacious and clean. What made this stay poor, was the noise from the highway, which was terrible! Seriously heard every vehicle that passed. Also heard entire conversations in the room next door. Parking was easy.
Stayed 1 night in Sep 2018

6/10 Okay

Clint, Victoria

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Check in was easy, the room was clean and large. The hot water was luke warm at best in the evening. It was OK in the morning early. Tea and coffee was available in the room.
Stayed 1 night in Aug 2018

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Mel, NSW

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy hotel at the foot of the hills.
The room was clean and tidy and the beds were comfortable. The bathroom was small and pokey. You couldn't get changed in there. We worked out that the white tub was to wash dishes but you had to use a plastic jug to fill the kettle to boil the water to wash up or jug it from a tiny basin in the bathroom. The fridge didn't seem to keep things cold or couldn't freeze a water bottle. I removed a large shelf of ice under the freezer section but this had no effect. While we were staying there both lamp shades bulbs blew and when I went to replace the toilet roll the white now yellow plastic holder snapped from old age. But the worst part was the horrendous traffic noise from trucks using air brakes coming down the hill and accelerating and changing gears going up hill. This was relentless except for a lull in the early hours of the morning for 2 -3 hours.Hence we got very little sleep. I bought earplugs which increased my sleep but I was tired everyday of my visit due to lack of sleep. But it was cheap!
Stayed 4 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy, room in need of update, with lights not working.
Stayed 1 night in Apr 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
if you are a big person the shower is very small
Stayed 2 nights in Feb 2018

6/10 Okay

David, Brisbane

Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic Hotel at the foot of the Expesswat
We had one day when the room was not serviced at all.
Stayed 4 nights in Jan 2018

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and 👌
Was perfect for what I needed - a quick stop over with free parking outside my door. Food and everything you need just down the road.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service
doneandgone
No facial tissues, hair conditioner, or electric blankets. No face washcloths or hand towel (only bath towels & mat). The very spacious but dusty & dated room did have a microwave, large mini-fridge, ample dishes & utensils for four people, portable heater, good A/C unit, & plenty of coffee sachets & milk. Wifi was quite slow at times. Twin beds were new, but queen mattress was old & springs could be felt through padding. Despite double-glass windows, the busy intersection was exceptionally noisy with loud traffic from long road trucks & other guests next door. Kind & friendly front desk staff who was very helpful & accommodating.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean & tidy, very comfortable. Microwave to heat food, cutlery & crockery. Do your own dishes with implements provided. Overall very nice stay.
Stayed 2 nights in Nov 2017