“Andrea was very helpful as she allowed us to do an early check in, explained about local things to do. Breakfast was OK. Jacuzzi, pool operative but not whirlpool.”
“The room we stayed in was an unusual floor plan. Everything was very sparse. Both bathroom doors had to be slammed to get them to remain closed. Had very few amenities for what was called “a five-star hotel”. Had to continually ask for towels, tissue, and toilet paper. Disappointing. However, the concierge staff was helpful in activity planning.”
“The location was good - the room had a nice view of the water BUT for us unfortunately, we had a horrible experience. We couldn't get hold of the host and Expedia help line did not answer my messages either (Expedia still never addressed our issue - all messages are u answered). I tried calling the host and they did not answer. We had no information about how to access our room. The host finally sent a txt while I was continually calling to say they couldn't answer the phone right now and……
“Alles top! Nur der Balkon von Zimmer 6 hat diesen Namen nicht verdient, es handelt sich nur um einen Juliet-Balkon, mit dem man nichts anfangen kann.”