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Akumal Bay Beach & Wellness Resort - All Inclusive

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Exterior
Private beach, beach towels, scuba diving, snorkeling
Private beach, beach towels, scuba diving, snorkeling
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Akumal Bay Beach & Wellness Resort - All Inclusive

Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property

9.2/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760

Explore the area

  • Popular LocationAkumal Beach2 min walk
  • Popular LocationHekab Be Biblioteca16 min walk
  • Popular LocationAkumal Ecological Center19 min walk
  • AirportTulum, Quintana Roo (TUY)24 min drive

Room options

About this area

Akumal

Located in Akumal, Akumal Bay Beach & Wellness Resort - All Inclusive is on a private beach. Akumal Beach and Tulum National Park reflect the area's natural beauty and area attractions include Akumal Ecological Center and El Toh Ecopark. Traveling with kids? Consider LabnaHa Ecopark Adventures, or check out an event or a game at Cenote Azul.

What's nearby

  • Akumal Beach - 2 min walk
  • Hekab Be Biblioteca - 16 min walk
  • Akumal Ecological Center - 19 min walk
  • Half Moon Bay - 8 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 81 min drive

Restaurants

  • Seaside Grill - 3 min walk
  • Oceana - 7 min walk
  • El Patio - 10 min walk
  • Coco Cafe - 10 min walk
  • Market Cafe - 10 min walk

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

4-star all-inclusive property by the sea
Located close to Akumal Beach, Akumal Bay Beach & Wellness Resort - All Inclusive provides a free breakfast buffet, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a private beach, beach towels, and scuba diving. Treat yourself to a body treatment, a massage, or a facial at I'na Yana K'iin Wellness, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and more. Yoga classes are offered at the 24-hour gym; other things to do include snorkeling, surfing/body boarding, and beach yoga. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a billiards/pool table, and a porter/bellhop
  • A 24-hour front desk, an elevator, and coffee/tea in the lobby
  • Guest reviews say great things about the location
Room features
All 310 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

Does Akumal Bay Beach & Wellness Resort - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Akumal Bay Beach & Wellness Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akumal Bay Beach & Wellness Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include volleyball, dance classes, and more.

Where is Akumal Bay Beach & Wellness Resort - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Hekab Be Biblioteca and Akumal Beach. Half Moon Bay and Akumal Ecological Center are also within 1 mi (2 km).

Can I cancel my reservation for free at Akumal Bay Beach & Wellness Resort - All Inclusive and receive a full refund?

Yes, Akumal Bay Beach & Wellness Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Akumal Bay Beach & Wellness Resort - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1001 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 208 out of 1001 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 52 out of 1001 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 20 out of 1001 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 13 out of 1001 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Excellent

Adrian
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet resort. A lot of elderly people though

8/10 Good

Carolyn
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. We had a Penthouse room which was lovely with 2 exceptions - a toilet that isn't private is not ideal - a full door isn't too much to ask. Also, the room never got cooler than 26 degrees C, despite the AC being on full blast at all times. We stopped at the front desk to ask about it, and they said the penthouse rooms just "don't get that cool" which is unacceptable in a very warm environment. The specialty restaurants were good with excellent service (if you were fine with going at 6pm or 8:30pm, otherwise had to wait 45mins to an hour), but the buffet was pretty bad (for breakfast, lunch, or dinner). The buffet had lots of options, but nothing that was very flavorful or cooked well. Drinks are weak (as usual at an all inclusive resort). The hunger games starting at 7:30am to get a beach chair or day bed is tiring - provide enough seats for your guests. Live entertainment (a singer or a band every evening) was lovely, and the waitresses there are great and work their tails off. Overall, it was a great trip and the hotel itself is beautiful. Foodies or heavy drinkers, look elsewhere to avoid disappointment. I recommend implementing an online reservation system for the restaurants to make things run smoother.

10/10 Excellent

Orest
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute staying there - from the checkin to church the checkout. Check in place Ives's is very quick, as well as checkout (unless I paid extra 9 dollars of taxes for 6 nights). It is not very easy to get there, as it is in the middle of nowhere on the way to tulip. The best option here is to get a taxi or transfer from the airport, which is about $100 (US Dollars) one way. They have 5 different restaurants except the main one. No reservation, just wait for a few minutes in the line. The food is great, there's also 24/7 snack bar. A separate sushi bar works from 11 to 18. So there's a lot of the food options. The alcohol is not great, but you can get a light or amber XX beer, great white wine, not so good red wine and different cocktail options (this could be improved). They have some kind of whiskey, but those are OK for cocktails only. And tequila, of course! Small gym, usually empty, but very hot inside. SPA for an additional payment. The room is very spacious (Junior Suite Ocean Front) room service is great, but the door to the bathroom is is just a simple piece of glass and not soundproof. There are complimentary drinks and snacks in the fridge and a coffee maker. Personnel is very nice and friendly, also , very helpful. It was probably my best vacation!

10/10 Excellent

Denise
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Bay Beach and Wellness Resort gave my husband and I the rejuvenation we needed with everything being inclusive. The staff at Akumal were very professional and took the time to learn their residents. Most of the servers just got me my favorite drink without even being told, which I was very impressed with their attention to detail and service.

4/10 Poor

David Michael Perez
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was Very helpful and did their best to remedy our stay and it’s problems. Room leaked water onto my face and lap during rain storm waking me at 2am in a puddle of water. Air conditioning never worked. Moved rooms after leak at 2am of night 2. We stayed in PH 4312, moved in v cover of night to from building 4 to building 1. Arrived at new room by 330am. We took our bags down the next morning to be held until 9am room switch. This was day 2, still hadn’t had a proper sleep, still running around, still dragging our bags and waiting for a room. Our new room was ready at 9am, we collected our bags, went to our new room 4311 (next door) to our old room and crossed our fingers the air was in better condition (which we reported on day 2 after a steamy warm night of sleep). The room was in better condition but the air was unfortunately still the same. We called and they sent maintenance to fix, he came in, looked at it said the compressor needed repair and said give him an hour-it never was fixed. We slept every night in a pool of sweat, reported it again but no luck-needless to say, we slept barely a wink and by day three we’re considering cutting our losses and going home. By Thursday we could not wait to fly home, we were disappointed in our stay and even though they offered massages, sent a bottle of wine (or fridge leaked everyday and didn’t cool) and said they would reserve our beds at the beach each day we were like zombies walking around around each day.
Stayed 6 nights in Nov 2022

10/10 Excellent

Susan Lawson
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff from beginning to end! Excellent dining experiences and beautiful bars. Activities were fantastic including a beautiful spa and ocean facing yoga center. Family friendly and very safe!
Stayed 7 nights in Nov 2022

6/10 Okay

Donald
Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This was my fourth stay at ABR and sadly somewhat disappointed. We stayed there the week before Thanksgiving and it was packed at full capacity. Overall it’s still a solidly-good resort but has some issues. First of all the staff is really good… attentive and friendly. The food is good/decent in the main dining room (we did not eat at any of the “restaurants“ on site). It’s a great location, great beach and very close to an excellent dive shop and other restaurants… 5–10 minutes down the beach. However there’s getting to be enough “negative” issues that I’m not sure if I’ll stay here again… Here’s the list. Frequently running out of beach towels. Put more regular lounge chairs around the pools (all they have are beds) . Rooms are getting to be very dated and my air conditioner and ceiling fan were very noisy. Because of building#2 being adjacent to the outdoor nightclub/bar, it’s really undesirable to most people (noisy until 1030 PM). I had asked in my reservation not to be put in building 2, but sure enough I was put in building 2 upon check-in. I literally had to repeatedly encourage/argue to get moved to another room… after speaking with three different people I finally got moved. Very frustrating. I wish they had their own reservation system with more options for room/building selection.
Stayed 7 nights in Nov 2022

8/10 Good

Ashley
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful natural setting of the resort was unique. The resort is mostly outdoors so if you cannot deal with minimal air conditioning then it is not the best place for you. I did not enjoy the lack of variety of vegetarian options. I really missed a good mixed salad with dressing. The Mexican fine dining was very disappointing. Lima is the best restaurant for vegetarians in my opinion. Best staff members were Erik and Abrianna. They really went above and beyond to make our stay wonderful. I did not like the $10.00 environmental fee tagged on at the end of our stay. That should have been communicated with us beforehand. Overall it is a very peaceful and relaxing place for vacation by the water.
Stayed 6 nights in Nov 2022