Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
47% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Jul 24, 2016
Rooms were pretty outdated and location was a bit out of the way. Not sure if it is also a facility where people reside in also. The locks didn't work so I didn't feel very safe. Carpet and walls were dirty.
4 out of 5
by A verified traveler

Posted Apr 14, 2016
Cons: Air conditioning
Nice hotel staff, clean room, and convenient location to main road.
4 out of 5
by edward from bensalem pa


Posted Mar 28, 2016 on Hotels
I travel for business mostly on weekends for college sporting events. this hotel was a five minute drive to times union center.There are plenty of stores and restaurants nearby away from downtown. large room was quiet,clean,and comfortable. staff was very polite and helpful.I will stay here whenever I am in Albany,Troy area.
4 out of 5
by Morgan from Albany

Posted Oct 14, 2014 on Hotels
This is the second time we have stayed at this particular location and the service is wonderful. They are quick and efficient about getting checked in and out. Very friendly, and the room was clean/ but in the same sense just the way we left it. As in, our things weren't moved or touched but what needed to be cleaned was cleaned. I would highly recommend it.
3 out of 5
by A verified traveler from Lockport, NY

A good basic motel.

Posted Sep 5, 2014
Pros: It was clean in all room areas.
Cons: Need to be sure that the ice machine is in working order.
Location: Location is near central Albany and the many New York State facilities along with the nearby Amtrak station.
Arrived late at night. Checked in easily and found room with no trouble. Room was clean with two beds and the shower area likewise was quite clean. Motel ice machine was out of order. Had a continental breakfast with coffee and orange juice in motel office.
1 out of 5
by A verified traveler

Hotel needs some work

Posted Sep 4, 2014
Pros: Location to where I needed to be.
Cons: Room could have smelled better and had a faucet that was attached to the sink. Staff could have been friendlier.
Location: Asian tea house across the street that doesn't serve tea but did have good food.
The staff were not friendly when I arrived and I am pretty sure they lost my reservation from the scrambling around he was doing. I paid for a room with two beds and the room I got was just one, hotel staff wouldn't give me a refund on room cost difference when asked. My room stank horribly, making it unpleasant to be in and hard to sleep. The faucet to the sink was broken. The walls were very thin and I could understand my neighbors conversations with little issue. Due to their conversations I felt unsafe in the hotel. Overall I thought they charged way too much for the quality of the facility and amenities. I won't be going back and I wont recommend to anyone.
1 out of 5
by A verified traveler

Should be condemned

Posted Sep 1, 2014
Pros: only the price, everything else sucked
Cons: Tear the place down. There is too much to do to repair existing building.
If you saw this place you most likely wouldn't let Expedia search find it. It's deplorable. The buildings really should be condemned.
4 out of 5
by Julien from Quebec

Posted Aug 22, 2014 on Hotels
1 out of 5
by Norm

This traveler left a rating score only Posted Aug 13, 2014 on Hotels
3 out of 5
by John S. from Pennsylvania

Trouble billing

Posted Aug 12, 2014 on Hotels
The manager 2 years ago claimed my debit card wasn't going through so I gave him a credit card and said it went through but he charged both cards so I paid double. I fought it and he refunded the second charge very reluctantly but he did. I went there last weekend and paid cash to the manager and his wife the next morning and tried to put it on the card I used to reserve the room. Absolutely frustrating. Good thing I packed breakfast because the options there at the free breakfast was very limited.