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Reviews of Philip House Hotel

3 out of 5
Philip House Hotel
1 Ibn Bassam St., Raml Station, Alexandria

Reviews

5.4
Rating 10 - Excellent. 2 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 10 out of 30 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dears M/s. ebookers, This is to inform you that I faced a problem to check in hotel upon my arrival since there was no room empty/available for the full day and even when I communicated with the owner he said "We don't have any chance up to next week" plus he denied that he has any deal with ebookers . consequently I suffered a lot till found a room in other hotel in Alexandria . Please to verify the route causes to avoid repeating the same with others respecting human rights. Also will appreciate reinstatement of my money back with remedy of this case I have faced. Yours sincerely, Regards, Ahmed Wafi
Stayed 1 night in Jan 2019

4/10 Poor

Munahyza, Putrajaya, my

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The advertisement is misleading. It is said that there is "private bathroom" to the room. In fact, there is no bathroom attached to the room. The bathroom is located outside the room and we was told that it was exclusive to us. However, it was used by other clients too. Only one tiny lamp functioning in the room. The room's carpet has many stains.
Stayed 2 nights in Jan 2019

2/10 Terrible

Fox, Egypt

Liked: Cleanliness
Disliked: Property conditions & facilities
Need to renew satellite and adjust channels need more care of bathrooms facilties prperty in general is good location need full renovation
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great View of the Alexandria Harbor
It is an old hotel - with its unique charms. My room had a great view of the Alexandria Harbor. Very beautiful. Especially, in the evening. The room was airy and pleasant. A 10-minute walk to the famous Alexandria Library. Try Mohammed Ahmed’s restaurant near by. You will go back to it again and again. Just ask the locals. The hotel is also located right next to a tram terminal. Pay 1 Egyptian Pound ($0.06) and you can go as long as you want. There are two shared bathrooms. After a while, you get used to it. Hot shower throughout the day and night. The noise from the street below is deafening. It took me three days to get used to it.
Stayed 14 nights in Apr 2018

10/10 Excellent

Lex, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place, ocean view, very quiet.
The exterior looked a little daunting at first, but it's a nice place with an ocean view, very quiet, with polite staff that is always on-site. Also close to the tram station and a convenient area for food as well as sundries. It did get a little chilly at night, though they do provide extra thick comforters in my closet for extra warmth!
Stayed 2 nights in Mar 2018

6/10 Okay

Gustav

Liked: Staff & service, property conditions & facilities
Hope they have water next time!
The water was not rubbing on the first day of stay and washing therefore was very difficult. The towels were also very small.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

8/10 Good

Kirollos, Cairo

Liked: Staff & service
Acceptable Stay
Acceptable stay / Very good location and sea view / room is OK/ helpful staff.
Stayed 1 night in Dec 2017

6/10 Okay

Azizi

Disliked: Property conditions & facilities, room comfort
No showers on room and the building in bad shape
It's not to bad..it's need to be more better the building is in bad shape it's noisy from traffic but it's safe place no showers on rooms
Stayed 1 night in Oct 2017

2/10 Terrible

Julie, World

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photoshopped pictures!
We booked room with private bathroom but on arrival got a shared bathroom, staff don't speak English and owner Mohammed is not answering his phone. Rooms are run down, filthy dirty, AC doesn't work, flat screen TV - what a joke! And of course doesn't work. Staff smocking in the lobby/reception area, so you go through cloud of smoke to use a bathroom. Public bathroom is dirty, always wet, no soap, no toilet paper. The "hotel" is on 2nd floor, and stairs never been cleaned, cigarette butt's everywhere. The tiny elevator without safety. The only thing was good is view out of window. Please orbitz.com remore this "hotel" from your database! I would not recommend my anime to spend a night there!
Stayed 1 night in Sep 2017

8/10 Good

Livy, Cairo, Egypt

Liked: Cleanliness, property conditions & facilities, room comfort
Nice small cozy hotel by the sea
The hotel is very clean and well maintained, but the staff are a bit aggressive and bad at handling problems and communicating with the guests.
Stayed 1 night in Oct 2017

6/10 Okay

Rabah

Fairly good
Fairly good
Stayed 1 night in Sep 2017

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

mohamed

Liked: Cleanliness, property conditions & facilities
very good hotel for your business
the hotel about apartment have some rooms and two bathrooms ... all rooms have sea view but the no air-condition ... and rooms were clean and the hotel have very good location for shopping i am advice him for business

2/10 Terrible

a, a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold ridden filthy fire hazard
Black mold on ceilings, grime on everything, no hot water, wifi not secure and required Egyptian cell phone number, 12 inch television that did not work, half of lamps in room didn't work and the door guy LOCKS you in the hotel and goes to sleep! Guests do NOT have a key to the front door and are locked in!!!! What if there were a fire?!?!?!

6/10 Okay

Sumi, Sydney

Disliked: Staff & service
Great location
The receptionist rudely asked me for cash after I paid directly to Expedia. I refused to pay and let him sort out directly with Expedia. The man that couldn't speak English was very helpful. The room was large and clean. Location was perfect despite the noise of the traffic on a busy road.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not believe the pictures
simply do not believe the pictures or information on internet websites, totally nothing was correct . when they say bathroom on room , they mean small dirty corner with terrible condition and without water, when they say sea view it means that you will take side room can see the sea when you pay directly to Orbitz, they will ask you to pay in full to hotel then solve your problem with the web no room service at all

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De kamer die ik heb geboekt was niet besckibaar zat andere mensen er in ook de eigenaar zegt niets te maken heeft met Expedia ook de prijs klopt niet hij zegt het is 39 euro uw booking is 22 euro ik kreeg een kamer zonder bad of toilet voor 23 euro graag deze hotel uit uw site afhalen de eigenaar respecteer niet de reservatie via jullie
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Small cosy, clean hotel with a beautiful view and very friendly and easy going people. You have to ring the doorbell to come in so no strangers will be allowed. This part of Alexandria where the hotel is, was my favourite because the tram is close by, plenty of shops and places to by food. Fort qaitbay and the library are at walking distance and the hotel is easy to recognize if you want to go back. No hasseling in Alexandria at all. I had a perfect time.
Stayed 7 nights in Sep 2018

10/10 Excellent

mohammad

Liked: Room comfort
Disliked: Staff & service
مكان رائع
كانت اقامة رائعة ولكن طاقم العمل لئيم بعض الشئ
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
رائع
الاقامة كانت رائعة والموقع على البحر بمقارنة السعر والجودة يعتبر القندق معادلة ممتازة
Stayed 2 nights in Jul 2018

4/10 Poor

Dieter

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2018

4/10 Poor

Hany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a waste of money
They used to do overbooking for their rooms. While the receptionist ask the customers to return back later after midnight At 2:00 am to get their booked rooms available !! Th. they do charge multiple hidden charge fees. you should accept them peacefully or you have to deal ( ) . with the very impolite manager (Mohamed) Unfortunately, it was the worst hotel ever I have stayed in!! the room cleanings isn't that bad. But the beds are coved with dirty old linens. TV has no signals ! no maintenance Bathrooms need some plumping and without any disinfection agents just some used soap parts are scattered everywhere . Final advice-I wouldn't recommended for anybody
Stayed 1 night in Mar 2018

8/10 Good

Nabil

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2018

8/10 Good

JOSE ALBERTO

Disliked: Cleanliness
Buena relación calidad/precio. El staff era muy amable. La limpieza se puede mejorar. El acceso al hotel se encuentra fuera de la avenida principal.
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Chambre pas hôtel
Accueil en arabe uniquement. On a cru devoir repayer la chambre. Pas de douche ou wc dans la chambre. Pas de wifi.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien placé pour globe trotter à petit budget
Son seul point positif c'est l'accessibilité qu'il donne aux lieux d'intérêt d'Alexandrie. Pour le reste j'aurais donné la note de 0. C'est plutôt un hôtel pour globe trotter n'ayant pas peur du bruit infernal ( et je n'exagère pas ...) et peu regardant sur la propreté avec un petit budget.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities