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Reviews of Estrela da Luz

4 out of 5
Estrela da Luz
Rua Manuel Augusto Alves Catarino, Praia da Luz, Lagos

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 139 reviews" "
Rating 8 - Good. 38 out of 139 reviews" "
Rating 6 - Okay. 9 out of 139 reviews" "
Rating 4 - Poor. 1 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb studio apartment - very spacious and well appointed. Staff helpful and efficient. Good position , an easy stroll to the beach area and bars, restaurants etc.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, spotless apartment, superb staff. Would go back in a shot.

4/10 Poor

Ihor, Vernon, BC

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the details
After the pleasant surprise of the high ceilings on our 3rd floor apartment there were little niggly things that dragged the experience down. The TV was very tiny for such a large living room. We had to move the furniture closer to watch TV. The headroom on one side of the loft master bedroom was inadequate (I'm 6' tall). Not enough light in the large ensuite. The dishwasher door needed to be forced to close properly. All this small stuff that was wrong kept popping up - it's like the design wasn't thought out 100%, just got to 90% instead.

10/10 Excellent

Terri, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT ACCOMMODATION
Could not fault this complex. The apartments were spacious and very well equipped, clean and the staff were very helpful. This complex impressed us so much that we are intending to return at the end of the season for another week of relaxation, comfort and good food.. Local buses to take you to other resorts in the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment complex.
Great ! Got upgraded to a larger apartment. Arrived very late but security guard was waiting for us at reception. Short walk to the beach , Church , restaurants and the Spar supermarket .

8/10 Good

jill, West Sussex, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment
I stayed on my own for five nights at the beginning of Dec, excellent roomy apartment , very well equipped, good underfloor heating, just two slight negatives ; the bed was a little hard, but as it was warm I slept on top of the duvet which was more comfitable also there is very little hanging space in the basic apartment, ok for me on my own for a short stay but not so good for a couple on a longer trip. I had a look at the one bedroom apartments while I was there and that had an excellent full size wardrobe, when I go back with my husband I will defiantly pay the extra an book that instead of the basic apartment . The position of the hotel is ok, five min walk to the beach but quite a step hill to come back, not too bad if your fit. A fair amount of reasturants/bars near by plus two good size supermarkets if your self catering. Luz itself is a pleasant village that has a brilliant beach and is just a short bus ride away from busy Lagos. Overall a really nice break.

10/10 Excellent

John Mills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high quality
Wifi constantly throws you out. Need to sign in many times a day Otherwise all very good. Indoor pool is excellent

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fabulous week would recommend it to others

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
nice apartments,well equipped, but up a rather steep hill with no supermarket on the complex so water etc had to be carried up hill.

10/10 Excellent

Melanie , Leicestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round!
Second time in this hotel, although stayed in Praia Da Luz many times before. Very happy with facilities, service and especially location, 5 minutes walk to the beach and bars, shops etc. It's a great base to explore the Western/Central Algarve region and we will be back again!

6/10 Okay

Roger, Birmingham UK

Liked: Cleanliness, property conditions & facilities, room comfort
Below my Expectations
This complex did not live upto *5 star status. I could not use the balconies due to the high winds, they never eased.Informed by management it was due to the wind direction, for the 1st time ever, changing direction.I checked via weather websites nothing supported this claim, the direction of the tree trunks also suggested the wind blew towards the Atlantic Ocean. The internet is poor, every time I entered a site it crashed, I need the internet when on holiday,I could not even view my security cameras from the complex. Had to walk down the hill every day to local pubs for a good internet signal, this resulted in additional costs as I needed to purchase a drink every time I visited.The desktop computers at reception did not work.The complex has 2 outside pools (1 for families & 1 for over 16yrs).There was a constant noise around the pools which sounded like a jumbo jet in the distance taxi-ing down a run-way which was very annoying.I discovered the noise was coming from the family pool area, there was 3/4 large condensers located at ground level, the noise was a lot worse at the lower pool, not ideal for families in my opinion. We decided to use the local beaches rather than the complex pool. De Luz is a quiet location, if you need lots of bars & restaurants you need to travel to Lagos which is a 20min bus ride or 10min drive.In my opinion this is a good 3*+ complex with 5* prices.This complex is off my list to re-visit or recommend

10/10 Excellent

Anne, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy apartments close to beach.
Very friendly, helpful staff. The apartments, pool areas and beautifully laid out gardens are well maintained and clean. There's also a great restaurant with a good choice of food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to beach and all amenities
Third visit to Estrella, staff are amazingly kind and helpful, love the spa facilities - even in the middle of summer you can still find a quiet space. Great to have underground garage parking out if the sun; good access to explore Algarve - wonderful beaches, coves, scenery and history everywhere.

10/10 Excellent

saraji, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment
Good size apartment with everything we needed. Staff were friendly and helpful, free parking space, good location for local shops and restaurants and short walk to beach

10/10 Excellent

Franklyn family, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything !
Booked a week at the end of June 2015. Other reviews were good but still better than expected. Had a 3 bedroomed apartment which was huge. All clean and had everything we needed in the apartment and whole resort was fantastic. May use of all the free facilities gym, jacuzzi, and sauna. Would highly recommend.

10/10 Excellent

Tallulah, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment, brilliant location.
Stayed in apartment D2E for one week, arriving back yesterday. Lovely modern apartment, fully equipped with everything you need. There is an adult only pool (aged 16+) and a family pool as well as an indoor pool, spa & modern gym. Plenty of sun beds. The bed in the apartment was very hard, but not really a problem for us as it was only a week. The staff were very helpful & friendly. Hugo & Vitor from the Calabasas Ristorante on site make the best sangria & pizza in Luz!!! You have to try this. Car rental is not needed unless you want to explore the surrounding areas & national parks. The beach, supermarket & bars/restaurants are all within walking distance. There is a reliable and cheap bus service from Luz if you want to explore Lagos or further afield. It was a lovely holiday & we can't wait to go back. Excellent location, wonderful 4* apartment & friendly staff & locals. Would recommend this to couples, families or friends looking for a relaxing getaway. If you want a lively party holiday then go to Albufeira!

6/10 Okay

Brid, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Estrela da Luz
Hotel was very clean,and apartments were fantastic.Pools were very small and pool staff very unfriendly,children were not allowed any floating device in pool and even playing ball was prohibited.There was an ongoing problem with the lock on the apartment door,which took several days to sort,resulting in our family being locked out of our apartment on numerous occasions.

10/10 Excellent

Robert, County durham

Liked: Cleanliness, staff & service, property conditions & facilities
Good relaxing holiday
Staff were extremely pleasant and helpful. Spa was fantastic. Would definitely stay again.

10/10 Excellent

Thomas J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need bigger beds Card system for door entry needs upgrading as cards keep getting wiped Good hotel for families Could do with opening top bar and restaurant

10/10 Excellent

Paula, Drogheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic time in Estrela
Apartment was really big, very clean and had everything you would need right down to powder that you might use for the dishwasher and washing machine, some bathroom toiletries and even a first aid box! We had a 3 bed apartment and the balcony was huge, with loungers as well as a table and chairs. Easy to walk down to the prom and beach area. Pools were lovely. Two food shops very near - Spar and Baptista. Lovely restaurants nearby. Great holiday.

8/10 Good

Edp22

Liked: Cleanliness, staff & service, room comfort
Relaxing family trip
Great place allowed us to check in early, which is quite helpful when travelling with a Baby. Staff extremely helpful, apartments spacious, clean and comfortable. Good location. Overall no complaints.

10/10 Excellent

Dee, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments close to the beach
Apartments were big even tho we only had a studio. We had two sofa's balcony with table & chairs even a dinning room table inside, large bathroom and kitchen was big. Everything you could need and so clean. Some of the other apartments in the area are dated not as advertised but not this one. It's a good price for what you get for your money. Loved that they had 3 pools and one was adults only. Would love to go again.

8/10 Good

modesta

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Glenn, oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luz
nice and clean hotel. Very good facilities in the kitchen. No hooks at all in the bathroom to put towels on????

10/10 Excellent

Gavin, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant apartment complex
Fantastic apartments and complex. Good for families, couples, golfers, whatever. Pools, spa and gym all excellent. Great location within easy walk to beach, shops, restaurants and bars. This was our first time and we'll be back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to a return visit! Spacious accommodation with good quality fixtures and fittings.

6/10 Okay

Claire, Southampton

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
beautifully appointed apartments
Bur bed very uncomfortable. Two singles bolted together, hate when hotels do that! I would sooner have a double. Sound proofing not very good unless we just had extremely inconsiderate guests around and about us. on 3 occasions we were kept awake or woken up by arguing couples, one night at 3.30. Really nice! Parking very secure though and pool area very nice. Would probably not go back to Luz especially, not much doing really. There are nicer beaches locally too. We opted for Burgau

10/10 Excellent

Sally, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Returned for a short break having last stayed at Estrela da Luz in 2007. Just as fabulous as I remembered and my friends (first time visitors) thought it was brilliant too. Superb three bedroom appartment with everything needed for a great holiday on or near the complex. Praia da Luz was lovely, the sun was shining and we enjoyed delicious food and wine at really good prices. Would not hesitate to go back again.

8/10 Good

Karen, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment complex and facilties
We had a 2 bed apartment on the top floor - no problem as there was a lift. Apartment a duplex and huge. Apartments well situated a VERY short walk into the village centre and to supermarkets restaurants etc In march outside pools understandably freezing so heated indoor pool a real bonus. Lovely village and beautiful beach. Arriving to find milk, water tea coffee and sugar a real bonus. also enough loo paper provided for the week - often a real issue in apartments . We will return.

10/10 Excellent

Jules, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quiet family holiday
We booked these apartments under the recommendation of a friend and were not disappointed. We were able to check in 2 hours early and were given a huge 3 bedroomed apartment when we'd booked a 2 bed. The baby's cot was made up and ready in the bedroom when we got there, and the kitchen was stocked with bottled water, uht milk and enough dishwasher and washing machine tablets to get us through the week comfortably. The apartments are less than a 10 minute walk from the beach, and there are several excellent restaurants in praia da luz serving lunch and dinner menus, reasonably priced. I have recommended these apartments to several people already, and will book up for our family holiday again next year. The apartment complex, and the algarve, and absolutely beautiful and well worth booking. (For what it's worth, we felt the bed was very comfortable) :)

8/10 Good

John, England

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious Apartment
An 'ApartHotel' - decent Quality development, although a good stroll from the Town Centre / Sea front.

8/10 Good

Ade, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quiet getaway
Brilliant Hotel, very helpful staff

10/10 Excellent

Vic, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort and Location
Location and apartment is in great condition, staff is very helpful, free parking, walking distance to water and restaurants, better stay in Luz than staying in Lagos. U will not regret my advise. Lagos is bigger town but beauty is in Luzz. It's 8 mins drive. Taxis are dirt cheap. May b 7€ each way. One thing I did not like is the confort of the bed. Mattress was a bit hard.

10/10 Excellent

The Woolies, Herts, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous apartment!
Estrela da Luz was an excellent choice of accommodation; efficient, friendly staff, fantastic spacious apartment fully equipped for a very comfortable stay. Our sons loved using indoor & outdoor pools, we enjoyed sauna & jacuzzi. Hugo Beatie restaurant was very good & reasonably priced, also plenty of other great restaurants to be found nearby eg The Dolphin & A Concha. Nice beach too. All in all a fab week's holiday!

10/10 Excellent

Trisha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous!!
This self-catered accommodation is absolutely fabulous from the fantastic facilities to the large, spacious apartments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic October holiday!
Our one bedroom apartment was very large, beautifully clean and well furnished. There was a large living area, excellent fully equipped kitchen and bedroom complete with ample fitted wardrobes and large comfortable bed. Add to this a wonderful balcony with a view over the swimming pools towards the sea! A 15 minute stroll to a beautiful beach. Recommend Hugo Beatty restaurant within the complex, fab food and friendly service. Car hire recommended, lovely places to explore! During our one week stay, the apartment was cleaned and towels changed. Hire beach towels from reception, they are very keen to help in anyway they can. Highly recommended!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
A little home from home
We had booked a non smoking room through Expedia. When we arrived our allocated room smelt heavily of stale smoke. As the management team do not own the apartments they cannot guarantee if an apartment has been used previously by a heavy smoker...they just put a non-smoking sign in the room if you make that booking through Expedia as a booking agent. On this occasion the manager was able to change our apartment to one which was very clean and did not smell of smoke. Overall the management team were very helpful also in booking a doctors appointment for one of our party.

10/10 Excellent

ewoodparker, Barrow-in-Furness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Apartment Complex
This was a repeat visit to the Estrela. Owing to party size we have used on this and earlier visits studios, one bedroom and three bedroom apartments. On each occasion the accommodation has always been first class. Bathrooms appear fairly standard throughout and well finished. The spacious separate kitchens are all fitted out to a very high standard including fitted washers and dishwashers. In summary the apartments are spacious and well maintained with many extras included. Overall the complex which comprises five blocks has been well designed with attractive landscaped grounds. From reception to housekeeping staff are efficient and friendly.

8/10 Good

Kerstin, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 10 day stay
My husband and I stayed at Estrela da Luz for 10 days. Our apartment was in building E and we had sea view there. The apartment was really great, very spacious and comfortable. The kitchen is very well equipped, the bed is comfortable and the bathroom spacious and clean. The complex has some really good facilities - 2 outdoor pools plus a kiddy pool and an indoor pool, a great gym, sauna and pilates classes are available (I took a few private lessons, very recommendable). The place is very family friendly and it's only a few minutes walk to the beach. There are two supermarkets in walking distance as well as many restaurants. The staff was also very friendly and helpful. We had troubles with the wifi and they were able to get everything sorted out for us. The only thing that was a bit annoying was the air condition unit that was close to one of the pools and was quite loud. The pool area was otherwise very calm so this was a bit disturbing. There is also a pool bar and a restaurant - we didn't try them out but they are definitely convenient. I would definitely recommend Estrela da Luz.

10/10 Excellent

Lydia, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very friendly and helpful staff.
Had an amazing time here. Our room was really big with a separate kitchen and a large living room/dining area and a great balcony. Supplied loads of kitchen equipment. Only marked the room comfort down as the bed could be softer. Used the indoor pool, sauna and jacuzzi everyday. The staff were great and helped us with everything we asked for. Close to two supermarkets and 5/10 min walk to the beach.

10/10 Excellent

Lovers of Luz, Market Harborough Leics

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This was our first time in this hotel (having stayed in a villa in previous visits to this resort) and will not be the last. Could not fault the location which serves as a fantastic base to explore the Western/Central Algarve by car, is close to Lagos and walkable in 5 minutes to the beach. Spar supermarket is literally just a walk away for supplies if self catering. We had B2C, a studio apartment which was spacious and perfectly appointed, with an unexpected sea view. Kitchen had all mod cons and there were two sofas, plus free Wi-Fi. The only thing that we would have liked would have been a double bed rather than two small twin beds (hard and narrow but we liked that anyway). There was a narrow space to get out of the bed, just, for the person sleeping next to the wall which proved difficult getting up to go to the loo in the night. Also the shower/bath had a glass screen which meant that the access into the bath/shower was a really tight squeeze through a narrow space (and a sharp corner by the washbasin, potential hazard), so if you are unsteady on your feet or had a few too many sangrias don't try it! All in all, good facilities, excellent location, really good value. We will be back!

8/10 Good

tracey, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay, good facilities good customer service.

10/10 Excellent

Lesley, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge apartment, home from home!
One bedroomed apartment, beautifully decorated with everything provided to make it home for a week. Two lovely swimming pools, and plenty of sunbeds and parasols. Close to beach, restaurants etc.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments
Just spent five nights at this apartment block and it is fantastic. Very clean and one bedroom twin room was massive with good size lounge and kitchen. Pools were great the gym and jacuzzi fab. We also had a massage at the spa which I would recommend. The restaurant attached called Hugo's does splendid food, the Portuguese chef cooked in front of us was delicious. Beach about a 10 minute walk with lots of restaurants and shops. Great place to go and is so friendly will defo go back.

10/10 Excellent

Sue, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with good facilities close of beach
We booked a last minute holiday in Estrela da Luz, had never been to Portugal. Found the whole experience good, people friendly and helpful. Hotel had everything you could want - loved the underground parking, spacious rooms and fully equipped kitchen. Ten minute walk to beach and a short drive from lots of other beaches and places of interest in the Algarve.

10/10 Excellent

ljb, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great place to relax. Close to beach
Really comfortable hotel. Great location. Perfect place to chill. Lots of good restaurants & trips.

10/10 Excellent

s, Midlands, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estrela da Luz/ Baia da Luz
Initially I booked 2 rooms at Estrela da Luz (approx. 3 weeks before we were due to go). Unfortunately only 5 days before departure we received an e mail stating that they could not accommodate us but had space at their sister hotel Baia da Luz, We accepted the change and set off with some trepidation as to what we might be heading to. We needn't have worried. The staff were extremely helpful and very apologetic about the mix up. We were upgraded from 2 studio apartments to a one bedroom and a 2 bedroomed apartment along with passes for free access to all amenities at out original hotel (Estrela) just 10 mins walk away. Both apartments came fully equipped with a washing machine, 4 ring hob, oven/grill, microwave, dishwasher. They also provided complimentary teabags (a box of 10), 4 packs of washing tablets, 4 dishwasher tablets, 4 black bin bags, several sachets of coffee, 2 x 1.5litre bottles of water and 2 litre packs of milk. Certainly enough to keep us going for a couple of days at least. Extremely clean and well maintained. Also had a dvd player and a selection of dvds (I guess these would be useful with younger children). The local area was quiet (though a busy road not too far away). Walking distance to beach and local shops. We were a family of 4, parents in their 50's and 2 boys early 20's. No nightlife close by for the boys but several pubs. They were so busy during the day with water sports and the gym/swimming pool that they had several early nights anyway!!

10/10 Excellent

Sarah, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment very clean & well maintained
Hotel in an ideal location. We had a beautiful apartment on that 3rd floor with sea views overlooking adult pool. Apartment was spacious over 2 floors with 2 bathrooms. The balcony could be accessed from the lounge, kitchen and bedroom. Liked that there 3 swimming pools. We had no problem getting a sun lounger. Only ate in the hotel a couple of times as there are plenty of places to eat in Luz. The food was OK. Staff were very helpful. Used the tennis courts a couple of times - reasonable rates. Second visit to Luz & really enjoyed our stay would recommend this hotel.