Seasonal outdoor pool

Reviews of La Quinta Inn & Suites by Wyndham Allen at The Village

2.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from UA on May 9, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Bernie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from UA on Apr 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2024
Response from UA on Apr 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from UA on Apr 15, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from UA on Apr 14, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from UA on Apr 12, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We've stayed at this particular location on several occasions. The property and staff were much better in times past. Beyond the hotel's control, two storefronts that totally block your view of the hotel have been built within the last six months. This makes it very difficult to locate the property without GPS. Our last two stays were marginal at best. It's understood that the hotel is undergoing renovation, but it has been an ongoing process for two years and it's far from complete. The contractors are not considerate of the hotel guests with there music blaring as the work, regardless of their proximity to guest's rooms. Our last stay was during the solar eclipse of 2024. When we booked, we only needed a single king. However, our need changed and a double queen room was needed. It's understood that the hotel was sold out during that time, but when we inquired about a possible roll-out bed or possible room change in case someone canceled, the front desk manager was very curt and displayed really bad customer service. The front desk clerk however, understood our need and politely notified us of an available room and completed the transfer. As often as we visit Allen, I don't see booking another stay at this particular hotel in the future.
Stayed 1 night in Apr 2024
Response from UA on Apr 11, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Craig

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Instead of the warm decor La Quinta typically hast this hotel has cold shades of grey contemporary decor throughout with harsh 5000K lighting. VERY unattractive IMO.
Stayed 1 night in Apr 2024
Response from UA on Apr 12, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Gabrielle, Portland

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
April 2024: The hotel is in an area surrounded by nothing but construction, which is fitting, as the hotel was also under construction (for a remodel), which was never disclosed to me as I booked it. Fortunately or not, I became ill at the beginning of my stay (NOT related to the hotel) and needed to leave early and the hotel staff were very kind and accommodating. Once the remodel is finished and the area around it is built up, it will be a great place to stay.
Stayed 4 nights in Apr 2024
Response from UA on Apr 9, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

venuste

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pretty hotel , very smart rooms
Stayed 1 night in Mar 2024
Response from UA on Mar 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Nadia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s construction but we weren’t told beforehand. The room hand a weird smell. The stairwell was disgusting. The elevator wobbled if you moved in it. The tv in the room didn’t work. We didn’t have towels in our room and when we asked the front desk she says she didn’t have any extra. There was no blow dryer in the room either. The room felt dirty along with the rest of the hotel.
Stayed 2 nights in Mar 2024
Response from UA on Mar 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and stay everything about this place is A1
Stayed 1 night in Mar 2024
Response from UA on Mar 25, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Legend

Stayed 2 nights in Mar 2024
Response from UA on Mar 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Vonda

Liked: Staff & service
Disliked: Property conditions & facilities
They should tell you that they are renovating. The Sheetrock dust was terrible
Stayed 2 nights in Mar 2024
Response from UA on Mar 4, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive a honest feedback. We are glad to learn that you had a positive experience during stay with us .I will share your comments with our team, who I am certain will take the time to turn it around !Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Logan

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from UA on Mar 4, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

scott

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
as a cinstruction worker i was dissapointed at how much trash and construction material was around the property. i did read the reviews ao was not surprised but felt they could have taken more time to and effort to limit how it impacted the guests. spent 4 months living in a house in north carolina while doing a massive rennovation so i feel more coukd have been done. its mostly on the contractor but hotel staff needs to do better at naking them do better. room was clean and comfortable so met that need. on the room maintenance they need to use the right color and finish of oaint to do touchups. what they did was deplorable and that contractor should be embarrased at the quality of work
Stayed 1 night in Feb 2024
Response from UA on Feb 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In the app or when you making reservations they should mention that property is remodeling to let people think about with all the chaos the construction is doing. The noise the dust… people were sanding down hallway next to the temporary breakfast area was being served!!!! I’m sorry but if I knew that was going to happen I would have booked in another hotel.
Stayed 2 nights in Feb 2024
Response from UA on Feb 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service
They are currently remodeling this location, was not known at time of booking. Were in the middle of doing tile floor work in the lobby and other main areas. However, rooms appeared to already be remodeled and were nice. Appears will be very nice place to stay once the remodel is completed.
Stayed 2 nights in Feb 2024
Response from UA on Feb 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction at the time of our visit, so this did add an unexpected setting for our stay. However, the hotel manager was very friendly and accommodating, even getting us into our room almost two hours early since we were from out of town. If you can be patient with the fact that they are remodeling, then it really is a nice place to stay!!
Stayed 2 nights in Feb 2024
Response from UA on Feb 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Ethan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under heavy construction. The whole first floor was torn up and being redone with trash and equipment stacked up. Pool was inaccessible due to contraction and clutter. Breakfast was served in a small room with construction material taking up a good part of the room.
Stayed 3 nights in Feb 2024
Response from UA on Feb 19, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Oliver

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Lobby was totally deconstructed. Couldnt get through. Had to use the back entrance, key didn't work most of the time
Stayed 3 nights in Feb 2024
Response from UA on Feb 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Tina

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from UA on Feb 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Katrina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was construction being done around the hotel and it didn’t even look like it was open when we first arrived. The room was nice, but all down the hall way in smelled of weed like someone had been smoking it the whole stay.
Response from UA on Feb 7, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Connor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under construction
Hotel is under construction so there is no lobby area right now. The stairwells were filthy, with old food on the ground and weird smells all around. Our room was fine but the rest of the hotel was not in great shape.
Stayed 3 nights in Feb 2024
Response from UA on Feb 5, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were repairing the whole hotel so it was empty, dusty and smelled like paint fumes. The water never got hot stayed ice cold for showers. The staff was friendly but the whole place was torn apart. A warning they were redoing the whole place would have been nice when booked.
Stayed 1 night in Jan 2024
Response from UA on Jan 30, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole thing is under construction and unsafe couldn’t walk anywhere very bad choice doesn’t look like the pictures they are showing
Response from UA on Jan 26, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

Cristina

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on Jan 26, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 Excellent

Araceli

Stayed 1 night in Jan 2024
Response from UA on Jan 26, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

gail Lange

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from UA on Jan 26, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Efrain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Managment was great. The front desk gave me a room that was already occupied, but they fixed it right away.
Stayed 1 night in Jan 2024
Response from UA on Jan 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great at check-in. They were very friendly throughout my stay. They were working on the lobby, but it did not take away from my trip. The breakfast was good and parking was easy. When I am in the area, I will stay here. The price and service were beyond what was expected.
Stayed 3 nights in Jan 2024
Response from UA on Jan 23, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

John L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from UA on Jan 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Rebekkah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the room was nice, and the staff was amazing, this property is under major construction. This information was with held from us and if we would have known, we would have booked elsewhere. Not happy about our stay at all. Be transparent with the condition of your property.
Response from US on Jan 22, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Alysha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from UA on Jan 21, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Les

Liked: Staff & service
Disliked: Property conditions & facilities
Property was being renovated during our stay. Thus the cheaper rates. Walked through construction to get to my room. I can manage this but would have prefered to know beforehand.
Stayed 3 nights in Jan 2024
Response from UA on Jan 21, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

Hope

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from UA on Jan 19, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from UA on Jan 17, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Leah

Liked: Cleanliness
There was no soap in bathroom, neither at sink or shower. Walls so thin I heard neighbor's tv very clearly and on other side heard neighbor snoring. Construction on 3 sides of bldg-- extremely loud and dusty. Way to get to hotel was extremely confusing and dangerous in the dark-- don't trust Google gps instructions.
Stayed 1 night in Jan 2024
Response from UA on Jan 17, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Dora

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from UA on Jan 16, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2024
Response from UA on Feb 4, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!
Construction was going on next door, it didn’t affect our stay. Hotel staff was very nice and our room was clean. Would stay again!
Stayed 1 night in Jan 2024
Response from UA on Jan 14, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on Jan 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from UA on Jan 11, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Taein

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from UA on Jan 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Bree

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was good, room amd hotel where clean. I was really upset about the hot tub.. one reason we booked this hotel... its hard to get to and surrounded by construction. We propbably wont be back.
Stayed 2 nights in Jan 2024
Response from UA on Jan 8, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from UA on Jan 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future .

10/10 Excellent

Oladapo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on Jan 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future .

8/10 Good

Dena

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction in the area, which makes it a little difficult for parking but understandable.
Stayed 3 nights in Jan 2024
Response from UA on Jan 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from UA on Jan 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Angel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff don’t do anything . Dirty in most areas u can find something on the walls floor or bed hair dirt. Whoever cleaning the place needs a new job . Noisy . Inside smelled of weed when was busy on the weekend. Dirty
Stayed 1 night in Jan 2024
Response from UA on Jan 11, 2024
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future