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Reviews of Hôtel Chris-tal

3 out of 5
Hôtel Chris-tal
242 Avenue des Alpages, Les Houches, Haute-Savoie

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 174 reviews" "
Rating 8 - Good. 89 out of 174 reviews" "
Rating 6 - Okay. 33 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a lovely hotel. The rooms are spacious, comfortable and very clean - cleaned every day by their wonderful team. Really good breakfast. Great location - 1 minute walk to the bus stop or 10 minute walk to the shops/restaurants. Convenient boot room for ski storage and a wonderful swimming pool. The staff cannot do enough for you - so friendly and helpful. We have stayed here 3 times now and would highly recommend The Chris-Tal.
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check in is great. Two balconies with beautiful views!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Cris-tal. Staff were very friendly and helpful. Cannot understand reviews that refer to poor welcome, it was excellent. Breakfast was very good value, had better but for price it was very good. Bar area very pleadant. Loved the location in Les Houches..
Stayed 2 nights in Feb 2020

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Tony

Disliked: Staff & service
Not bad but not top of my list to revisit.
Room was ok but smelled musty and outdated. Not much to do in the town.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues staying at this hotel. Staff helpful. Didn't make any use of the hotel amenities as we were out most of the time.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in Les Hooches
We booked the hotel as we were looking to be near beginners ski area. As it turned out we landed right on the doorstep of everything we needed. Ski and boot hire next door and beginners slope pretty much opposite the hotel with a €12 charge for use of the 2 lifts. Excellent for kids and beginners. A free bus runs every 30 mins to Chamonix which takes about 15 minutes. Hotel and staff were pleasant. Swimming pool small but nice and informal. Sauna also available but we didn’t get chance to use it unfortunately. Breakfast was pretty standard with the normal continental style available for €11. I would definitely use this hotel again if I return to the area.
Stayed 1 night in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience staying at this hotel,really close to ski rental shop and leaner slope for novices
Stayed 1 night in Feb 2019
Response from Flo on Mar 2, 2019
Thank you for your comment, to thnks you you will receive promotional code on your mail adress

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
One has to prepare for thw French attitude and it takes some time to convince the staff speaking English. That being said they helped me getting to my next destination since there were no taxies and were in general very kind. The rooms were older but charming with everything you need and quite large with a little balcony.
Stayed 1 night in Feb 2019

8/10 Good

Darren

Liked: Cleanliness, staff & service
Excellent holiday but French are getting to greedy
Good location been here before in February, since then the lift passes for a family have gone up £100, drinks are £9 a beer, on the mountain burger and chips is £25, a plate of chips £12, a beer £11, got to expensive will not be coming back and other people I spoke to said the same. Excellent holiday its a shame the French are getting to greedy.
Stayed 7 nights in Dec 2018

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel short drive to Chamonix.
Stayed 1 night in Sep 2018

10/10 Excellent

Paul, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the TMB.... it was a great night of sleep and recooperation.
Stayed 1 night in Sep 2018

6/10 Okay

M

Liked: Cleanliness
Reasonable option if you have no better choice
A reasonable, middle-of-the-road establishment with sauna and small pool. My economy single was in the basement, and the shared facilities through several doors near and in the sauna on the same level. Reception could have been warmer and more informative (but then I was not important because I had only a cheap single room).
Stayed 1 night in Sep 2018

10/10 Excellent

Janet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location for Tour Mont Blanc
Very obliging staff and very pleasant well maintained hotel.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

4/10 Poor

andy, devon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Eve in the Alps
Saw that it had a restaurant and presumed that all guests would have been catered for but not so. Hotel lovely only the disappointment of the meal let it down.
Stayed 1 night in Dec 2017

8/10 Good

EJ, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice launch-point for tour du mont blanc
A little dated, but still decent facilities. Wifi doesn't reach well into the rooms, so you have to be in or near the hallway to use it. They were minimally staffed for diner (one person doing a lot of work), so service was a little slow. Still a good value and well positioned for tour du mont blanc. Basically right across the bridge from the train station.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
We had problems with our baggage and the owner couldn't have been more helpful. We were very pleased with the service
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff.
Really nice size family room with a separate bedroom. Dinner not being available until 7pm is a bit awkward when traveling with kids. Breakfast was good but a little pricey. Overall, a pleasant stay.

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, v friendly staff, quiet, very clean
Great hotel. Had a room for 2 adults and 2 kids. Had 2 sleeping rooms, bathroom with bath and separate WC. Balcony. Very near to bus stop to slopes. Helpful and friendly staff

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mostly great except the receptionist
The hotel had a great view and was very nice. However, the guy at the reception desk lied to me and said that the breakfast was included, but I was then charged about 10 euros the next morning. He thought I was just a dumb American that he could rip off, but I actually understand French well.He was also shady with another group of Americans in line in front of me.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old style French hotel with modern facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
We very much enjoyed our 6 night stay here. The room was great value for money, and access to the pool and sauna was appreciated, especially after a day on the slopes. Staff are all very friendly and welcoming. It had everything we needed, although the WiFi connection was poor at times in our room. Very short distance to the bus stop which heads to the main ski lifts in Les Houches and also Chamonix itself. Would definitely return!

6/10 Okay

Marion, Thredbo

Liked: Cleanliness, room comfort
A good short stay
We needed a 2 night stay on our way via to Geneva and were surprised to find rooms avaiable in the middle of French school holidays. The staff were friendly, the hotel was well positioned and albeit it the decor a little tired the rrroms were very comfortable.

8/10 Good

David

Liked: Cleanliness, room comfort
Ski hotel that works well out of season
Nice Hotel in good location for a stopover or exploring the Mount Blanc area. The family room we had was well equipped, may have got hot if the weather had been warmer as no air con. Pool looked good, food was tasty and well served. We would certainly stay there again!

6/10 Okay

Verified traveler

Disliked: Room comfort
The hotel is cute, rooms are dated with uncomfortable beds, the kitchen is useful, the balcony has a fantastic view. Small but clean pool. A lot of traffic noise in the night. Weak wifi signal could be reached in the stairwell. The room met our needs. Overall is cute but definitely not fancy.

10/10 Excellent

Martin, Newbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night in this hotel and would have loved to have stay longer. This was a wonderful hotel - owners and staff couldn't have been nicer. Great dinner. Lovely atmosphere despite the thunderstorm. Will definitely arrange to stay here again.

8/10 Good

avid skier, Vermont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ski vacation
Very quaint hotel with good location accessible to all the mountains. Very clean, Great food, and very friendly waitstaff. I would book this hotel again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay in traditional ski hotel
Had a wonderful break in Hotel Chris-Tal. The staff could not have been better and as part of a very good half board deal we had a range of fabulous evening meals. Will definitely be back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to ski slopes and bus stop
Good location of hotel with friendly staff helpful and arranges transport at short notice,breakfast was good, dinner was ok, could have more variety! Room was clean and warm but bed in second room was very hard and uncomfortable. Overall a good family hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautify alpine lodge hotel!
Stayed only overnight for our road trip between Italy and France but wish we had stayed longer. Very nice lodge with great restaurant fare, good breakfast buffet and decent rooms. We stayed in family room for 4 and had enough space to be comfortable. Kids loved the indoor swimming pool and game room with all the xbox games.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christine, ny ny

Liked: Cleanliness, staff & service
Nice hotel does the job. Cute. Not fancy
Stayed here a few days. Clean. Nice rooms. Not luxury but nice. Beds were very comfy even for us picky sleepers. Sauna downstairs is nice. Breakfast was good. Pool was clean. Wifi is sporadic in room but worked in hallway. Good for families. Not in the center of nightlife but really good restaurant called delish up the street. A few minutes drive from chamonix and san gervaise. Good comfy place to stay on a ski weekend. They have bus service to the mtns but it wouldve been a hike to get around without a car. Owner is very proud of his nice little place and was on site often. I could do without the taxodermy staring at me at breakfast but to each his own. I would recommend this for families and for people just looking for a nice quiet reasonably priced place to stay.

10/10 Excellent

John Finch, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing weekend
Owner/Manager extremely helpful and a delight to meet. Any issues that arose were handled In a friendly and charming manner. Restaurant service and food very good. Breakfast very good with excellent choice. We will definitely return. Handy for ski hire shop. We used our car to get to ski lift although local bus stop only a few metres from hotel close to ski hire shop. Good, free car parking at rear of hotel.

8/10 Good

Jonathan O'Neal, Hampstead, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price, friendly staff
I actually got a backpacker's room which meant I had to use the shared shower near the heated pool. This wasn't a problem to me as I didn't expect to spend much time at the hotel anyways. Room was adequate and the price was very affordable. The hotel is located about 100m from the Chamonix bus stop which will bring you to all 6 mountains for free. It took me about 30 mins to get to Grands Montets. The staff was also very imformative, the hotel manager was able to answer just about every question I threw at him (and I had a lot). Free wifi in the room, xbox360 and TV in a common room. I also had dinner there one night and the price was right for a decent 3 course meal. Overall I would recommend the stay here. The room prices are cheaper than downtown Chamonix, but still allow easy access to all the mountains and downtown.

8/10 Good

Keith McLay, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family feel hotel
Stayed for 2 weeks skiing in the local area. The manager, Florent, is very helpful and friendly. The sauna is tremendous at the end of the day, as is the pool. The restaurant is pretty good, and not the dearest. Beers by the fire in the bar excellent. Can't fault it for the price.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Zoran, Toronto, Canada

Liked: Cleanliness, staff & service
A bit far from Chamonix but Ok stay
As we did book this at the last moment (on our way from Milan to Geneva) not many options have been left for us. Stay was fine, although we stayed in the "basement" in order to accommodate for 4 people. Perhaps smaller rooms on the higher floors are nicer. There is a free bus (get the tourist card at the reception) going to Chamonix and back, but you need to know the schedule as they are not that frequent (this is available at the reception). Staff at the reception was helpful!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean
good location, friendly staff ..............................................

10/10 Excellent

France Traveler, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
The hotel was very clean and the staff friendly. The front desk spoke english. The rooms are on the smaller side and efficient for two people and have small balconies. Bathrooms were updated and nicely tiled. The location was right in the middle of Les Houches and within easy walking distance to buses, boulangeries, and shops. My wife and I would stay there again. The area is exceptionally beautiful. The hotel is fine for European standards. They do not have room refridgerators, but I don't think refridgerators are very common. We had no problems. We didn't have a chance to use the restuarant. We had a nice, comfortable stay. The price was great.

8/10 Good

M and V, New Zealand

Liked: Cleanliness, staff & service, room comfort
Met our needs
Location was good, a bit further out of town than we wanted. Room was clean but basic. Food was good . Overall good value for the money.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marshall, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Mt. Blanc
Excellent room food,view,. The owner gave us motorcycle routes which proved to be excellent. Highly recommend this hotel. Only drawback is it was very hot and no a/c.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Perfectly adequate
This is a good hotel in a convenient location, with good facilities, but the fact that the hotel closed at 10pm was a bit of a shock to the system. Having said that I would return!

10/10 Excellent

Daniel Rudge, Nice, FR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Spot to Recharge Batteries
Walking the GR5 and coming through Les Houches needing somewhere to stay and take a rest day. Staff were always helpful and hotel facilities were excellent. Good value and I would recommend this hotel family, friends and fellow walkers.

8/10 Good

Sabaka, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring skiing a delight
A small family run hotel is a small "village" near the more famous Chamonix and Megeve. The owner is knowledgeable and very helpful. He sorted out the WiFi browser problem I had immediately. Also gave recommendations on where to rent skis, where to eat (after making sure we had dined in the hotel at least once) and gave advice on all of the questions you normally have when in a new area. Very tasty food in the restaurant at reasonable prices. Wine list is fine but then again this is France. Close to Chamonix - 15 minute drive and close to Les Bains Saint Gervais. It was a great value at our rate and excellent for spring skiing.

8/10 Good

Rob, Ffynnon Tâf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Would stay again. Nice and clean hotel. Great swimming pool