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Reviews of Clarion Suites Anchorage Downtown

2.5 out of 5
Clarion Suites Anchorage Downtown
1110 W 8th Avenue, Anchorage, AK

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 86 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Kodiak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Has been remodeled and rooms were nice. Staff was helpful polite and professional.
Stayed 2 nights in May 2024

8/10 Good

Evan S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services Agent on May 5, 2024
Hello Evan S, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a great stay! We look forward to welcoming you back to our hotel in the future.

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Usually a convenient place to stay--clean, spacious, quiet. Staff is friendly. Hotel has been doing some much needed renovation. Some room furniture needs repair or replacement. Wifi on my last stay was not working well at all.
Stayed 3 nights in Apr 2024
Response from Guest Services Agent on May 4, 2024
Hello Patrick, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a great stay and found your guest room to be spacious and staff friendly during your stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Carol

Liked: Amenities
The adjacent business was doing major and extremely loud maintenance for. 11pm to 4:30am, so we were unable to sleep.
Stayed 2 nights in Apr 2024
Response from Guest Services Agent on May 4, 2024
Hello Carol, thank you for taking the time to share your experience. We are sincerely sorry to hear you were not able to get some rest. We understand that rest is important when traveling. If there is anything I can do for you at this moment, please contact me direct at the phone number or email address below. We hope to welcome you back to our hotel in the future.

6/10 Okay

Kiyomi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was on their phone or on break when I walked in. I was not made to feel welcome at all. Toiletries were used. Room seemed clean. Breakfast was borderline edible. Reconstituted eggs really need to be well mixed to give the appearance of food.
Stayed 1 night in Apr 2024
Response from Guest Services Agent on May 4, 2024
Hello Kiyomi, thank you for taking the time to share your experience. Your feedback is important to us, I will relay your message to our team. We strive to provide excellent service to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to properly host you in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great room but room was too hot!
Stayed 1 night in Apr 2024
Response from Guest Services Agent on Apr 21, 2024
Hello Donald, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you enjoyed your guest room. We are also sorry to hear about the temperature of your room. We strive to provide excellent service every day, to every guest. If there is anything I can do for you at this time, please contact direct at the email address or phone number below. We look forward to welcoming you back to our hotel in the future.

8/10 Good

HAI NGOC

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Guest Services Agent on Apr 20, 2024
Hello Hai Ngoc, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay, and we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service
It was close to place I needed to be.
Stayed 2 nights in Apr 2024
Response from Guest Services Agent on Apr 16, 2024
Hello Ronnie, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay and that our location was suitable to your needs. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Adrianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful staff.
Stayed 2 nights in Apr 2024
Response from Guest Services Agent on Apr 14, 2024
Hello Adrianna, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay and that our staff was able to provide wonderful service. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Jessie

Stayed 2 nights in Mar 2024
Response from Guest Services Agent on Apr 12, 2024
Hello Jessie, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Agent on Apr 20, 2024
Hello Annette, thank you for taking the to share your experience about your recent stay. We are sorry to hear we did not exceed your expectations, we strive to provide excellent service to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below. We hope to properly host you in the future.

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good, renovations look nice.
Stayed 1 night in Apr 2024
Response from Guest Services Supervisor on Apr 8, 2024
Hello Terry, thank you for taking the time to share your experience about your recent stay. We are happy to had a good stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service
This hotel was good for the price except the elevator seemed wobbly. The staff was nice and helpful. And the breakfast was actually pretty good.
Stayed 3 nights in Mar 2024
Response from Guest Services Supervisor on Apr 5, 2024
Hello Tatiana, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you enjoyed your stay with us. Your feedback is important to us, please know that I will relay your message to our team. We hope to welcome you back to our hotel in the future.

8/10 Good

Sylvia

Traveled with family
Liked: Staff & service
I liked the morning staff especially Tieara in the dining area always said good morning, if you had a question or concern she addressed it. Just friendly grat personality.
Stayed 5 nights in Mar 2024
Response from Guest Services Supervisor on Apr 5, 2024
Hello Sylvia, thank you for taking the time to share your experience about your recent stay. We are pleased to know you had a wonderful stay and found Tierra friendly and helpful. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything
Stayed 4 nights in Mar 2024
Response from Guest Services Supervisor on Mar 31, 2024
Hello Bryon, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Smilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Supervisor on Mar 20, 2024
Hello Smilla, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Morgan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Convient location. Can walk to downtown or an easy drive. Staff was friendly and rooms are clean. Right across from a park. Seems fairly quiet
Stayed 1 night in Mar 2024
Response from Guest Services Supervisor on Mar 5, 2024
Hello Morgan, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a wonderful stay and you found out location satisfactory to your needs. We are also glad to hear you also enjoyed our friendly staff. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Dana

Stayed 4 nights in Feb 2024
Response from Guest Services Supervisor on Mar 6, 2024
Hello Dana, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

8/10 Good

lisa

Stayed 2 nights in Mar 2024
Response from Guest Services Supervisor on Mar 27, 2024
Hello Lisa, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Zarije

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Thank you for your feedback. We hope to host you again in the near future!

10/10 Excellent

adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
The guys at the counter are amazing! They are very friendly and helpful. The lady in charge of breakfast is also very friendly and make you feel at home. I just wish there were more variety in the breakfast. I.e hard eggs and pancakes. Other than that our stay was great!
Stayed 6 nights in Feb 2024
Response from Guest Services Supervisor on Feb 10, 2024
Hello Adriana, thank you for taking the time to share your experience. We are pleased to had a wonderful stay and found our hotel staff friendly and helpful during your stay. We are also happy to hear you enjoyed our hot continental breakfast as well. We look forward to welcoming you back to our hotel in the future.

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Nice comfortable room. Great location and easy parking. Excellent breakfast with many options.
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 8, 2024
Hello George, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a great stay and found your guest room to be comfortable, we are also happy to hear our location was suitable to your needs. Your feedback is important to us, we are happy to hear you enjoyed our hot continental breakfast during your stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Rick

Liked: Amenities
It was nice
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 6, 2024
Hello Rick, thank you for taking the time to share your experience about your stay with us. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
They’re improving!!
The bed was hard and I struggled to get comfortable, the walls were thin, the eggs could have been better… decor was very outdated (cannot wait for the remodel!!) but the staff is always friendly and such a joy so it makes it worth it!! They all need raises!! The kitchen staff had incredible manners and made us feel welcome to enjoy our meal!!
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 6, 2024
Hello John, thank you for taking the time to share your experience about your recent stay. Your feedback is important to us. We are pleased to hear that you found our hotel staff friendly during your stay. We are sincerely sorry we did not meet your expectations with the eggs, please know that I will relay your feedback with our team. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 6, 2024
Hello Carter, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Jackson, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Avery

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and plenty big. The shower had no curtain and I asked for one three or four times. There were no towels in the bathroom. The bed was comfortable and the breakfast was OK.
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 2, 2024
Hello Avery, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear your guest room was spacious and comfortable. We are sincerely sorry to hear we did not exceed your expectations regarding some of the amenities in your room. We strive to provide excellent services to every guest, every day. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Jan 31, 2024
Hello, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 16, 2024
Hello Katherine, thank you for taking the time to share your experience. We are pleased to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Phillip, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good mid level hotel!
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Dennis, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a good stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Kevin

Business traveler
So I understand the motel is a little older and could use a little more cleaning. But I love the location, excellent customer service, great, hostess in the dining facility, and the bed was excellent. I would certainly stay here again.
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 31, 2024
Hello Kevin, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay and that you found our location suitable to your needs and enjoyed the great customer service from our staff. We are happy to share with you that in the near future we will undergo renovations to the guest rooms. We hope to welcome you back in the near future.

10/10 Excellent

Shavique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Shavique, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

David

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello David, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Raymond

Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Raymond, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Raymond, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Susan, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

CHRISTINE

Room not finished?
No refrigerator: space was empty. Requested 1 king bed, received 2 double beds. Otherwise, room was nice enough.
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Christine, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address for phone number below. We hope to properly host you in the future.

8/10 Good

Sandra

Stayed 7 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Sandra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

April

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello April, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was absolutely filthy, there were tears in the furniture as well.
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Amber, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services everyday, to every guest. We would like to share with you in the future we will undergo renovations to the guest rooms. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to properly host you in the future.

10/10 Excellent

Tyrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Tyrell, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Robert

Stayed 5 nights in Nov 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Robert, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Billy, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Petra

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Petra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.