First of all, the hotel is excellently situated, within easy walking distance of many amenities and the Old Town. The tramway stop is very close and this will take you to the Airport or Bus Station. The staff (that we met) were polite and courteous and very helpful.
But, the hotel is dirty and in a state of bad repair. The carpet on the stairs looks like it has v=never been cleaned as there was ground in dirt all the way up the stairs. Some of the carpet was coming away from the floor.
The room we had was in a poor state. The view from the window was of a building area. The pillowcases were crumpled (but clean). The skirting board was peeling and the floorboards looked and felt unclean. In the bathroom / toilet, there were areas where the tiling had not been finished, exposes cables and voids that needed some finishing. The ceiling had a hole in it.
In all the place was not what we expected and we felt so uncomfortable that we tried to spend most of the day away from the place. It is important (for us at least) to feel that we are in a place that is clean and cared for. The price was reasonable but not so cheap that one would expect this kind of service.
We could have spoken to the manager about the state of the hotel, but we felt that we were only there for 2 days and what would the outcome have been? They took our money at check-in so the chance of a refund was small and other rooms would have been much the same. I took lots of photos but cannot upload here it seems.