Ratings based on 104 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveler
Great thermals and great food
Posted Sep 20, 2016Wonderful and quiet and relaxing. Recommend the resort . Appears to be best in area
by A verified traveler from San José
good for relax and good Food
Posted Sep 17, 2016Great place to take a relax time. The termal water arr very good and the food from the restaurant is delicios
by A verified traveler from Chicago
Baldi is beautiful
Posted Sep 10, 2016The grounds are 5 star, the hotel is not. I give the grounds and staff I encountered 5 stars. The hotel room and bathroom are a bit dated. Nothing terrible, but needs attention. The room I had in the 4th floor was large, as was the balcony. The bed and linens were nice.... However I felt like I was sleeping in a big cigar box with terrible lighting. The bathroom tile was dated and showing signs of wear.
The grounds are awesome, the staff was above average in my experience. The food was pretty good(free breakfast). Nice tough with a welcome drink. There are plans for another hotel on the grounds, I will definitely check it out and leave the cigar box to others.
All in all Baldi is a great place.
by A verified traveler from delray beach fl
Stunning pools
Posted Aug 31, 2016This holtel was the absulute high of my trip to Costa Rica....
by A verified traveler from paris
Hotel avec sources chaudes
Posted Aug 11, 2016Personnel charmant et efficace.
Sources chaudes agréables et propres.
Chambres sans intérêt climatisation très bruyante.
by A verified traveler from NEW YORK, NY
VERY OLF ROOMS NEEDS UPGRADE.
Posted Jul 27, 2016
Pros: The hot water springs.
Cons: No formal Lobby. The food was not good. The rooms smelled, needs upgrading. The paths were covered with trees.
Location: Nothing to do nearby. Far away from civilization.
The rooms smelled moist, pesticides, was very OLD. Finally paid extra to changed to a suite. (ONLY FOUR SUITES AVAILABLE and construction around it.) They are building more suites since the other rooms are completely ruined, smelly and old. The Hot water Springs were cleaned and perfect. The breakfast was ok. The paths were covered with trees.. They do not have a formal lobby. Two restaurants. Its a small place only 52 rooms, but only four are good rooms. Need to take a cab to go out to see civilizations. The transportation cost more than $18 dollars each way.
by A verified traveler from California
Do not stay there, outdated, noisy and hidden fees
Posted Jul 25, 2016
Pros: The hot spring are ok.
Cons: The hotel rating should be two stars, and specify that there will be 60 dollar per additional adults that would stay in the room.
Location: good location
The hotel room was very outdated, especially the bathroom and extremely noisy. You can hear the next room tv.
When you book the room, Baldi will charge you for every additional guest that stays in it which will double the price of the room.
my 12 year old daughter was considered as an adult.
I called expedia to complain and they were not able to help. We got charged the price of a luxury price hotel for a mere 2 stars.
Do not stay there!
by A verified traveler from mexico
Hotel agradable
Posted Jun 30, 2016Hotel agradable con lindas piscinas de agua termal, habitaciones grandes y limpias, excelente comida y hermosas vistas, así como muy buena atención del personal
by JOHN
Posted Jun 25, 2016 on Hotels
by A verified traveler
Great pools and staff. But the room was a problem.
Posted Jun 25, 2016Everything here is very nice including the room. Biggest problem is the NOISE between rooms. The walls must have nothing in them to provide quiet between rooms. You can hear the slightest noise right thru them. We have had trouble sleeping due to this and had to complain to the front desk more than once. That's something we have never done. And be aware they have DAILY tour buses of kids coming to the pools as well. Just something to keep in mind.