Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Reviews of Arlington Inn

2.5 out of 5
Arlington Inn
402 Highway 14 & 81 South, Arlington, SD

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 183 reviews" "
Rating 8 - Good. 71 out of 183 reviews" "
Rating 6 - Okay. 29 out of 183 reviews" "
Rating 4 - Poor. 13 out of 183 reviews" "
Rating 2 - Terrible. 9 out of 183 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
The property needs updating. The smell of Indian food was super strong when we arrived, the breakfast was a loaf of bread, a half full jar of peanut butter, frozen pancakes made from a mix and put in a Rubbermaid! The sink and tub was super dingy, the chair in bedroom was old and crusty, need I go on?
Stayed 3 nights in Feb 2024

10/10 Excellent

Chad

Liked: Staff & service, property conditions & facilities
Quality stay for a quality price
Stayed 1 night in Mar 2024

8/10 Good

Jason R

Traveled with group
Liked: Staff & service, amenities
Not a bad place to stay if your up in the area for some fishing. Nice bar restaurant next door with great food.
Stayed 3 nights in Jan 2024

2/10 Terrible

Yolanda

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Didnt deliver at all
The clerk put me at the end of the building. I dont know why they think this is ok ro put si gle travel women at the end of the building especially since the hotel was freaking emptied. The door security bar was broken, not there at all. The sink stopper was broken so after i used it it didnt come up to drain the water so at 3 in the morning, the sink had been dripping then spilled over, floor was wet..it was a nightmare. I had to leave in a few hours for work so i didnt bother complaining. No coffee in the morning like i was told it would be.. just an absolute disappointment with this place.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Upon checking in, found bugs all over in the room. Fabric chairs covered in stains. Could smell old smoke in the rooms. Smoke detector didnt appear to be functional and was also yellow with smoke. Staff was not helpful. Was told a manager would call me, but never did. They also charged my card three times and had to dispute through my credit card. Did not stay and had to find other accommodations. Travelocity should include bugs in their insurance coverage.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Check in lady was not very friendly. The bathroom was dirty. Website said free wifi but was not given a passcode to access it.
Stayed 1 night in Nov 2023
Response from Nick on Nov 7, 2023
Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay. We're working to improve our service and cleanliness standards. We appreciate your input and will ensure the Wi-Fi access process is smoother. We hope to provide a better experience on your next visit.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk personnel. Clean room and bathroom. Appreciate breakfast starting at 5:30 am. Quiet atmosphere.
Stayed 1 night in Oct 2023
Response from Nick on Oct 14, 2023
Heidi, thank you for your wonderful review of Arlington Inn! We're delighted to hear that you found our front desk personnel friendly, your room and bathroom clean, and our early breakfast service appreciated. We take pride in providing a quiet atmosphere for our guests to enjoy. We look forward to welcoming you back on your next visit!

8/10 Good

Roger

Stayed 1 night in Oct 2023

2/10 Terrible

Dalila

Stayed 2 nights in Oct 2023

4/10 Poor

Bob

Stayed 2 nights in Sep 2023

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jody

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Nick on Oct 1, 2023
Dear Jody, Your feedback means a lot to us. We hope to welcome you back soon for another fantastic visit!

8/10 Good

Diana

Liked: Staff & service
Basically mediocre but the beds were comfortable and the shower had lots of water pressure so no complaints here.
Stayed 2 nights in Sep 2023
Response from Nick on Sep 18, 2023
We're delighted to hear that you found our beds comfortable and enjoyed the strong water pressure in the shower. Your comfort is our priority, and we appreciate your feedback.

6/10 Okay

Donna

Disliked: Cleanliness
Dirty Pillows
The only thing that was unsatisfactory was the pillows. They were yellow stained.. had to go buy a couple of pillows. Lesson learned.. always bring your own pillows
Stayed 1 night in Sep 2023
Response from Nick on Sep 14, 2023
Thank you for your feedback, Donna. We apologize for the inconvenience you experienced with the pillows at Arlingtoninn. We take your comments seriously and will address this issue to ensure a more comfortable stay for future guests. We appreciate your input and hope to welcome you back with improved accommodations in the future.

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail. We were a large group with several rooms. Some rooms didn't have towels, some didn't have TP some didn't have soap, etc. The light globe in the back entrance has at least 2 inches of dead bugs in it, fire hazard waiting to happen. I get you're not going to get a 4 or 5 star experience in Arlington, SD, but when you're paying the same rates as in Brookings, it should at least have basic supplies.
Stayed 3 nights in Aug 2023
Response from Nick on Sep 9, 2023
Dear Lynn,Thank you for sharing your feedback about your recent stay at Arlington Inn. We sincerely apologize for the issues you encountered during your visit. Your comments have been taken seriously, and we're committed to addressing these concerns promptly to improve our guest experience.We are disappointed that you experienced a lack of attention to detail, particularly regarding the absence of basic supplies in some of the rooms. This is not the standard we aim to uphold, and we will ensure our housekeeping team is more diligent in the future.Regarding the light globe in the back entrance, your observation about the accumulation of dead bugs is concerning. Safety is paramount, and we will immediately address this fire hazard risk to ensure the safety of all our guests.Your point about rates compared to neighboring areas is valid, and we appreciate your input. We will review our pricing structure to ensure that it aligns better with the level of service and amenities we provide.Your feedback is invaluable, and we are committed to making the necessary improvements to ensure a more satisfactory experience for our guests. We hope you'll consider giving us another opportunity to serve you in the future, where we aim to provide a more comfortable and enjoyable stay.Thank you for bringing these issues to our attention.Sincerely,[ Nick ]Arlington Inn Management

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed that it was nextdoor to 1481 Grille in Arlington, where we were able to walk over to eat! We had a comfortable weekend stay. It was not too far from DeSmet, which was our destination for Laura Ingalls Wilder historical sites.
Stayed 2 nights in Jul 2023
Response from Nick on Sep 8, 2023
Dear Karen,Thank you for taking the time to leave a review of your stay at Motel Arlingtoninn. We're delighted to hear that you enjoyed our convenient location next to 1481 Grille in Arlington, allowing you to easily walk over for meals. We're also pleased that your weekend stay was comfortable and that our proximity to DeSmet was convenient for your visit to the Laura Ingalls Wilder historical sites.Your feedback is important to us, and we hope to have the pleasure of hosting you again in the future. If you have any further comments or suggestions, please don't hesitate to share them with us. Warm regards Arlingtoninn Management

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Nick on Sep 6, 2023
"Thank you for taking the time to leave a review about your recent stay at the Arlington Inn! We're delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

4/10 Poor

Lisa

Traveled with family
I reserved a room with 2 queen beds for my husband and 2 kids. It was a room with only 1 bed with a recliner. When they arrived after a long day at the lake, they did not realize i had requested a room with 2 beds. Only after talking when they got home the next day did we realize the oversight. Although the room said non-smoking, it smelled like smoke. The facilities were adequate, which was expected for this property.
Stayed 1 night in Jul 2023

6/10 Okay

john

Traveled with family
Liked: Cleanliness, staff & service
The door doesn't shut without forcing it. The outside side door is unlocked and anyone could come in at anytime of the night
Stayed 1 night in Jul 2023

4/10 Poor

Jacqueline M

Business traveler
Disliked: Staff & service, room comfort
They did not have the type of room we needed for my wife. We needed handy cap access and they did not have one with 2 beds.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness
Enjoyed the view from the window. Peaceful and serene
Stayed 1 night in Jun 2023

10/10 Excellent

Phyllis L.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from highway. Clean
Stayed 1 night in Jun 2023

10/10 Excellent

WAYNE

Stayed 1 night in Jun 2023

8/10 Good

Linda, Belle Plaine

Traveled with group
Liked: Cleanliness
The check in was easy and quick! The room was clean and appears they are doing some remodeling. The bar grill next door was a good place to eat.

8/10 Good

irma

Liked: Staff & service
Stayed 3 nights in Mar 2023

2/10 Terrible

Kelvana

Disliked: Staff & service
Stayed 2 nights in Mar 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Kevin

6/10 Okay

Paul

Traveled with group
Liked: Cleanliness, staff & service
Good spot to stay
Hotel is fine and rooms are clean. Good spot to stay for our ice fishing trips
Stayed 2 nights in Nov 2022

10/10 Excellent

Martha

Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Small town motel OK but should be better.
Basically too expensive given quality of the room. The bed was good, and so was the shower. But most other things in the room were aging and/or poorly repaired. Free breakfast should really only be called a snack. But there is no other motel in this small town.
Stayed 1 night in Oct 2022

6/10 Okay

Andy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we got first I don't think had been cleaned. The manager was very friendly and after showing him the issues with the room he did move us to a much better room.
Stayed 2 nights in Sep 2022

10/10 Excellent

Susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for our road trip and last minute reservation. Bed comfortable,very clean and quiet.
Stayed 1 night in Sep 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Karen

Disliked: Amenities, property conditions & facilities
I couldn't get tv service as the dish was down. Bed and pillows were uncomfortable. Parking lot half closed off. Roofing work started at 730am. Should have closed until it was done or offered a discount. Was so tired after leaving there I was falling asleep while driving. Had to stop for the night way earlier than I'd have liked to.
Stayed 1 night in Sep 2022

8/10 Good

Candy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our stay was just fine was only looking for a place to shower and sleep snd it met those needs
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Patty

Traveled with partner
Disliked: Amenities
The property was ok, but he carpet in our room desperately needed a shampooing, there was no hair dryer or coffee machine in the room. The room was quite musty but I always travel with febreeze. The continental breakfast was 2 kinds of cereal, bread, coffee and juice, we skipped it. The Inn needs some upkeep. Bed was good, bedding clean, pillows comfortable. We stayed there to go to the next door restaurant which was in walking distance and made it worth while.
Stayed 1 night in Sep 2022

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

M Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel, nothing special. Nice little breakfast area!
Stayed 5 nights in Jul 2022

10/10 Excellent

Tim

Traveled with family
Liked: Amenities
Out of the way Inn. Nice place to stop for the night.
Stayed 1 night in Jul 2022

10/10 Excellent

Edison

Stayed 2 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all I gave the motel my card number. On the 9th they took 113.36 out of my account. When my husband showed up to check in. They made him use his card to pay again. 120.00. Now I got to call the bank an stop payment. Can you believe this. Outlandish service. I try to be honest. Why can’t these people do the same. Please get my money back.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Beds were comfortable, but the room had an empty water bottle stuck between the bed and nightstand. Breakfast was pretty sparce..
Stayed 1 night in May 2022