Aerial view

Reviews of Divi Village Golf & Beach Resort

3.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1002 reviews" "
Rating 8 - Good. 307 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, amenities
The room was nice, spacious and clean, as well as the entire resort. It was seated in a good location for access to shop, eat or enjoy the beach!
Stayed 4 nights in Mar 2024

8/10 Good

Erion

Liked: Cleanliness, property conditions & facilities
The shuttles only brought you certain places
Stayed 5 nights in Mar 2024
Response from Guest Relations on Mar 20, 2024
Thank you for your review of your recent stay with us. We appreciate your feedback and we hope you enjoyed your vacation. We look forward to seeing you back again in the near future.

6/10 Okay

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Guest Relations on Mar 20, 2024
Thank you for your review. We hope that you enjoyed your stay with us and we look forward to hosting you again soon.

8/10 Good

Laura

Traveled with partner
Beach access great Studio good though a bit tired looking Housekeeping outstanding Pools good
Stayed 5 nights in Mar 2024
Response from Guest Relations on Mar 16, 2024
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you back again soon.

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced and the staff was not friendly.
Stayed 3 nights in Mar 2024
Response from Guest Relations on Mar 16, 2024
Thank you for your review. We are very sorry to hear that we did not meet your vacation expectations. We hope to have another chance to make it up to you in the future.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and good staff.
Stayed 7 nights in Mar 2024
Response from Guest Relations on Mar 11, 2024
Thank you for your review. We are pleased to hear that you enjoyed our resort and our friendly staff. On behalf of our entire team we hope to see you back again very soon.

10/10 Excellent

Thomas

Traveled with partner
Liked: Amenities
Can’t wait to return
Stayed 4 nights in Mar 2024
Response from Guest Relations on Mar 11, 2024
Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed our resort and we look forward to welcoming you back again next time.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Guest Relations on Mar 11, 2024
Thank you for your review. We are happy to hear that you enjoyed our resort and we look forward to serving you again very soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024
Response from Guest Relations on Mar 8, 2024
Thank you for your review of your recent stay with us. We are so pleased to hear that you enjoyed our resort and we look forward to welcoming you back again soon.

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and pool areas were fun and relaxing. The infinity pool with swim up bar was glorious and beautiful. All staff were friendly and helpful. Definitely recommend this hotel. The beach and gym was a great combination to get the morning started. One recommendation is to have a water aerobics class at one of the pools. Or pickup volleyball game in the pool for age groups.
Stayed 6 nights in Feb 2024
Response from Guest Relations on Mar 4, 2024
Thank you for your review of your recent stay with us at Divi Village. We appreciate you sharing your vacation experience. On behalf of our entire staff we look forward to welcoming you back again soon.

2/10 Terrible

Alma, Nutley

Traveled with family and small children
Disliked: Cleanliness, staff & service
We were two adults and 2 children and upon arrival we were given a room with a king bed and an unset pull-out sofa. After requesting assistance, housekeeping simply advised us to set up the sofa, disregarding the lack of pillows, sheets, or covers. The gentleman was so rude! There was no VIP access, and the bathrooms were unclean, with mold around the shower. The phone and nightstands were filthy and dusty, and the staff was rude. In room 1606, my parents experienced a power outage for 2 nights, with no assistance from the hotel staff. They had to rely on flashlights to navigate the room. Overall, I would not recommend this hotel.
Stayed 3 nights in Feb 2024
Response from Guest Relations on Mar 4, 2024
Thank you for your review. We are very sorry to hear about your unpleasant experiences. Our guests are very important to us and we value your feedback. Our management team will be addressing your comments and we hope to have another chance to make it up to you in the future.

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice but a bit over priced .
Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 4, 2024
Thank you for your review. We appreciate your feedback and we are happy to hear that you enjoyed your stay. We look forward to seeing you back again in the near future.

4/10 Poor

Jessica

Disliked: Staff & service
Poor service at the pool, and beach bar. Nobody was friendly anywhere except the man in the lobby who always greeted us with a smile. No information was given at check in had to ask many questions. Zero personality
Stayed 6 nights in Feb 2024
Response from Guest Relations on Mar 4, 2024
Thank you for your review. We are very sorry to hear that you did not feel you received the friendly service that our staff are known for. We hope to have another chance to make it up to you in the future.

10/10 Excellent

Robert, Riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well kept property with good food and pristine beaches
Stayed 6 nights in Feb 2024
Response from Guest Relations on Feb 26, 2024
Thank you for your review of your recent stay with us at Divi Village. We are so pleased to hear that you enjoyed our resort, restaurant and beaches. We look forward to seeing you back again soon.

10/10 Excellent

Stephen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and pools. The beach is right across the street in front of the lobby and has lots of sunshades ("palapas") and reclining chairs available (free). The beach is not crowded. All of the staff are very nice.
Stayed 4 nights in Feb 2024
Response from Guest Relations on Feb 26, 2024
Thank you for sharing your recent experience at our resort. We are happy to hear that you enjoyed our resort and our friendly staff. On behalf of our entire team we look forward to welcoming you back again in the near future.

10/10 Excellent

Eileen, Chappaqua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout and amenities. loved the pools and proximity to beach.
Stayed 4 nights in Feb 2024
Response from Guest Relations on Feb 28, 2024
Thank you for your review. We are so pleased to hear that you enjoyed our resort and amenities. We look forward to welcoming you back again soon.

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great, will definitely return!
Stayed 4 nights in Feb 2024
Response from Guest Relations on Feb 19, 2024
Thank you for your review. We are pleased to hear that you enjoyed your stay with us and we hope to see you back again soon.

10/10 Excellent

Macaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe quiet location! The kids loved the slide!
Stayed 2 nights in Feb 2024
Response from Guest Relations on Feb 19, 2024
Thank you for your review of your recent stay with us. We are so pleased to hear that you and your family enjoyed our resort and the water slide. We look forward to seeing you back again soon.

10/10 Excellent

Jayne Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Relations on Mar 4, 2024
Thank you for your review of your recent stay with us. We are pleased to hear that you enjoyed our resort and we look forward to welcoming you back again soon.

6/10 Okay

dominick

Traveled with family
Property was quiet and parking was easy. The beach is also very close, just across the street
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 19, 2024
Thank you for your review of your recent stay at Divi Village. We hope that you enjoyed your vacation and we look forward to hosting you again in the near future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has it all
Stayed 7 nights in Feb 2024
Response from Guest Relations on Feb 19, 2024
Thank you for your review. We are so happy to hear that you enjoyed your stay with us and we hope to see you back again in the near future.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No available ice water at the bar with the water slide. No one monitored when chairs were reserved with towels early in the morning and not used until later in the day.
Stayed 5 nights in Feb 2024
Response from Guest Relations on Feb 19, 2024
Thank you for your review of your recent stay with us. We are currently looking for a solution for the pool chairs being reserved. Thank you for your feedback and we look forward to seeing you back again soon.

10/10 Excellent

Armon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with beach access right across the street. Highly recommend!
Stayed 5 nights in Feb 2024
Response from Guest Relations on Feb 9, 2024
Thank you for your review of your recent stay at Divi Village. We are so pleased to hear that you enjoyed our resort and amenities. We appreciate your recommendation and we look forward to welcoming you back again soon.

8/10 Good

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchens were nice to have; bed was comfortable. Golf course looked nice but we didn’t have an opportunity to use it. Restaurants were good, and casual. Loved the beach bar at sunset. Enjoyed the trams up and down the property. Door men were great!! However, shopping and restaurants at the high rise area were the best.
Stayed 9 nights in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for your review of your recent stay with us. We are so pleased to hear that you enjoyed your spacious accommodations and our resort amenities. On behalf of our entire staff we look forward to welcoming you back again soon.

10/10 Excellent

Daniel James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay in Aruba
Stayed 8 nights in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for your review. We are so happy to hear that you enjoyed your stay with us once again. On behalf of our entire staff we look forward to seeing you back again soon.

6/10 Okay

Chuck

Traveled with group
Liked: Staff & service
Furniture in room was beat up. Ceiling fan over bed wobbled so it could not be used. On the whole staff was very nice.
Stayed 6 nights in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for your review of your recent stay with us. We appreciate your feedback as it helps us to continue making improvements to our properties. Our management team will be reviewing your comments and addressing the issues that you mentioned. We look forward to serving you again in the near future.

10/10 Excellent

DANIELE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Divi Village was fabulous. Access to Divi resorts and amenities and the beach were great. Expedia advertised Breakfast with my VIP access but i did not get it - I blame Expedia for misleading website and not coordinating what they listed with the resort
Stayed 7 nights in Jan 2024
Response from Guest Relations on Jan 26, 2024
Thank you for your review of your recent stay with us at Divi Village. We are sorry for any inconvenience that you experienced. We are happy to hear that you enjoyed our resort and we look forward to welcoming you back again in the near future.

10/10 Excellent

iswandy

Stayed 4 nights in Dec 2023
Response from Guest Relations on Jan 20, 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us. On behalf of our entire staff, we look forward to welcoming you back in the near future.

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff is so friendly and accommodating
Stayed 7 nights in Jan 2024
Response from Guest Relations on Jan 15, 2024
Thank you for your review of your recent stay with us at Divi Village. We are pleased to hear that you enjoyed our resort and our friendly staff. We hope to see you back again soon.

10/10 Excellent

Noreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone so helpful and accommodating. Restaurants are great
Stayed 9 nights in Jan 2024
Response from Guest Relations on Jan 15, 2024
Thank you for your review. We are happy to hear that you enjoyed our resort and amenities. We look forward to seeing you back again in the near future.

10/10 Excellent

Deborah S, Wellesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 18 nights in Dec 2023
Response from Guest Relations on Jan 13, 2024
Thank you for your review of your recent stay with us. We are so happy to hear that you enjoyed our resort and we look forward to welcoming you back again soon.

6/10 Okay

LISA

Traveled with family
Disliked: Staff & service
We booked a room here and checked in very late after our flight out of Aruba was cancelled. The customer representative at the Front Desk was not very friendly, at all. Neither was her superior or her fellow representative at check-in. After a long and stressful day at the airport, it was very disappointing to be treated in this way.
Stayed 1 night in Jan 2024
Response from Guest Relations on Jan 11, 2024
Thank you for your review. We are very sorry to hear that you felt you were not treated in a friendly manner. Our staff are known for their friendliness and compassion and we regret that you did not experience this. We hope to have another chance to make it up to you in the future.

6/10 Okay

MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk reception not welcoming at all! Shuttle drivers very friendly. Rooms were clean but in need of updating.
Stayed 1 night in Jan 2024
Response from Guest Relations on Jan 11, 2024
Thank you for your review of your recent stay with us. We apologize that you did not feel welcomed by our staff. Our management team will be looking into this and addressing it. We hope to have another chance to make it up to you in the future.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for golfers. Catch the local buses and shop the downtown area a couple of miles away. Walk the spacious campus with beautiful gardens and enjoy the sunrise and sunset on the white sand beach. Resort restaurants offer plenty of choices with very friendly staff. Definitely a perfect beachfront experience.
Stayed 5 nights in Dec 2023
Response from Guest Relations on Dec 29, 2023
Thank you fo your nice review of your recent stay with us at Divi Village. We are so pleased to hear how much you enjoyed our resort and amenities. We appreciate your recommendation and we hope to see you back again soon.

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed for Thanksgiving. The room was spacious and clean. The property was well maintained. Staff was friendly and transportation was easily accessible. Only downfall was that we were on the 3rd floor and there is no elevator. We enjoyed it so much, I booked another trip for July.
Response from Guest Relations on Dec 28, 2023
Thank you for your kind review of your recent stay with us at Divi Village. We are so happy to hear that you enjoyed your stay so much that you booked another stay for July. We look forward to serving you again soon.

4/10 Poor

Marvin

Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 28, 2023
Thank you for your review. We are sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you again in the future.

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and friendly. Beach across the street. Would stay here again.
Stayed 6 nights in Dec 2023
Response from Guest Relations on Dec 28, 2023
Thank you for your review of your recent stay with us. We are pleased to hear that you enjoyed our resort and amenities. On behalf our entire staff we look forward to welcoming you back again soon.

10/10 Excellent

Susheel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great view
Stayed 4 nights in Dec 2023
Response from Guest Relations on Dec 21, 2023
Thank you for your review. We are so pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back again in the near future.

4/10 Poor

Mario

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs to be renovated.
Stayed 14 nights in Nov 2023
Response from Guest Relations on Dec 20, 2023
Thank you for your review of our recent stay with us. We are very sorry to hear that we did not meet your vacation expectations. We do have ongoing renovations taking place on different parts of our resorts. We hope to have another chance to serve you in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Relations on Feb 9, 2024
Thank you for your review. We are so happy to hear that you enjoyed your vacation with us and we look forward to seeing you back again soon.

2/10 Terrible

Caroline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were assigned a unit on the top with 23 flights of stair even after explaining our mobility issues. Cleaning staff neglected to leave towels and when called the front desk the said their was a shortage of clean towels this is unacceptable.i did not receive vip access benefits of free wine and breakfast per stay. Overall disappointed in our stay.
Stayed 7 nights in Dec 2023
Response from Guest Relations on Dec 18, 2023
Thank you for your review of your recent stay with us. We are very sorry to hear that we did not meet your vacation expectations and we sincerely apologize for any inconveniences that you experienced. We hope to have another chance to make it up to you in the future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Guest Relations on Dec 18, 2023
Thank you for your review and for sharing your beautiful vacation photos. We are happy to see that you enjoyed your stay and we look forward to welcoming you back again soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 18, 2023
Thank you for your review of your recent stay at Divi Village. We hope that you enjoyed our resort and we look forward to serving you again in the near future.

4/10 Poor

LOUIS

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I stayed at the old section . Needs updating
Stayed 9 nights in Dec 2023
Response from Guest Relations on Dec 15, 2023
Thank you for your review of your recent stay with us. We do have future renovations planned for the section of the resort that you stay in. We hope to see you back again in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Guest Relations on Dec 15, 2023
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back again in the near future.

2/10 Terrible

Ulises

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Relations on Dec 15, 2023
Thank you for your review. We are sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you in the future.

8/10 Good

Tari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the infinity pool
Stayed 3 nights in Dec 2023
Response from Guest Relations on Dec 15, 2023
Thank you for your review of your recent stay. We are happy to hear that you enjoyed our resort and especially our infinity pool. We look forward to hosting you again in the near future.

10/10 Excellent

Laurie, Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Nov 2023
Response from Guest Relations on Dec 15, 2023
Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed our resort and we look forward to welcoming you back again soon.

10/10 Excellent

Patricia, Stroudsburg

Stayed 8 nights in Nov 2023
Response from Guest Relations on Dec 28, 2023
Thank you for your review of your recent stay with us at Divi Village. We are happy to hear that you enjoyed your vacation and we hope to see you back again soon.

8/10 Good

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I book this property through Expedia it was advertised as “All inclusive” when I arrived the booking did not include the inclusive. Very disappointing!
Stayed 1 night in Nov 2023
Response from Guest Relations on Nov 30, 2023
Thank you for your review. We are sorry to hear that you were disappointed with your booking. Our resort does offer different packages which are room only and also all inclusive packages. We hope that you enjoyed your stay and we hope to see you back again in the future.