We were two adults and 2 children and upon arrival we were given a room with a king bed and an unset pull-out sofa. After requesting assistance, housekeeping simply advised us to set up the sofa, disregarding the lack of pillows, sheets, or covers. The gentleman was so rude! There was no VIP access, and the bathrooms were unclean, with mold around the shower. The phone and nightstands were filthy and dusty, and the staff was rude.
In room 1606, my parents experienced a power outage for 2 nights, with no assistance from the hotel staff. They had to rely on flashlights to navigate the room. Overall, I would not recommend this hotel.