Indoor pool

Reviews of Baymont by Wyndham Logan

2.5 out of 5
Baymont by Wyndham Logan
12819 State Route 664 S, Logan, OH

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 1004 reviews" "
Rating 8 - Good. 347 out of 1004 reviews" "
Rating 6 - Okay. 212 out of 1004 reviews" "
Rating 4 - Poor. 140 out of 1004 reviews" "
Rating 2 - Terrible. 71 out of 1004 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay!! Pool was nice and warm which my grandson loved!!
Stayed 2 nights in Apr 2024

8/10 Good

Joyce, Hicksville

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Clean. Had to wait for a while on desk staff to check in. There was no one at the desk. Then the door to the room…you had to scan the key very very very very slowly or it would not unlock.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 24, 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel clean. However, we apologize for the wait during check-in and any inconvenience with the door lock. Your comments are invaluable, and we will address these issues to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We regret that your experience fell short of your expectations. Your feedback is invaluable to us as we continuously strive to improve our services. If there are specific areas where we can enhance your experience, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more positive stay in the future.Sincerely, Hotel Manager

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing great but felt good about stay
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Lawrence,Thank you for your stay. We're glad to hear that you felt good about your stay overall. Your comfort and satisfaction are important to us, and we appreciate your feedback. If there's anything specific you think we could improve upon for your next visit, please feel free to let us know. We hope to have the pleasure of welcoming you back soon!Sincerely, Hotel Manager

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Dear Guest,Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had an overall positive experience during your stay. If there's anything specific you think we could improve upon to earn that extra star next time, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the logan location twice and both times i really enjoyed how nice and helpful the staff was. When i visit logan again i will be staying at the same hotel! :)
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 13, 2024
Dear Brendan,Thank you very much for the stay and the fantastic sharing. We're thrilled to hear that you've had consistently positive experiences with our staff at the Logan location! Providing friendly and helpful service is what we strive for, and we're glad to know that we've succeeded in making your stay enjoyable. We look forward to welcoming you back again during your next visit. Sincerely, Hotel Manager

6/10 Okay

Sarah

Was really looking forward to a Jacuzzi spa, but wasn’t thought that it was no longer here. just wish we would’ve knew before we booked.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Sarah,We apologize for any disappointment caused by the absence of the Jacuzzi spa during your stay. We understand how important it is to have accurate information when making reservations, and we regret any inconvenience this may have caused you. Your feedback is valuable to us, and we'll ensure that future guests are informed about the availability of amenities. We hope to have the opportunity to make your next stay with us more enjoyable. Sincerely, Hotel Manager

10/10 Excellent

Chet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for what it is
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Chet,Thank you for your feedback. We're glad to hear that you found our place nice for what it is. Your satisfaction is important to us, and we appreciate your support. We hope to have the opportunity to welcome you back again in the future.Sincerely, Hotel Manager

10/10 Excellent

Marcella

Enjoyed proximity to good restaurants and winery. Pool water was nicely warm and clean. Conference room converted to bed room felt really odd
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our convenient location near restaurants and wineries, as well as our clean and warm pool. We apologize if the conference room converted into a bedroom felt unusual. Your comments are valuable to us, and we'll take them into consideration for future improvements. We hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager

4/10 Poor

Barry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was very little toilet paper in our room. Walls were dirty and marked up. Night stand were peeling.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 5, 2024
Dear Barry,Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the lack of toilet paper in your room, as well as the condition of the walls and nightstands. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Sincerely, Hotel Manager

6/10 Okay

Kee, Bay City

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was safe and covenant for exploring Hocking Hills. Parking was easy and breakfast included was decent with a couple hot options each morning. The location is in need of updates and repairs. Our room's bathroom fan was in-op with broken button, paint chipping, all ceiling light covers very dirty and out dated furniture. The beds were clean and comfortable. Front desk was accommodating to providing additional towels for our party of four when the room was only stocked for two. Three pillows per bed and no additional available. Pool open till 10pm with no hot tub available.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Kee,Thank you for your stay. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

6/10 Okay

James

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is no hot tub. The pictures on Expedia need to be updated. It has been cemented in. The location is great and so are the staff but the building needs repairs. The trim in our room was falling off the wall, the rear entry door to the building near our room was out of service, the bathroom ceiling was cracked and in disrepair and the TV stand was broken so the TV wouldn't sit straight. The hotel is in a pretty high traffic area and I'm sure gets lots of guest but they need to get on the maintenance issues.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear James,Thank you for writing the review. We apologize for any inconvenience or disappointment you experienced during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I thought it was advertised as having a hot tub?? But pool was nice.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Kathleen,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our pool facilities during your stay. We apologize for any confusion regarding the advertised amenities. We hope to have the opportunity to provide you with a better experience that meets your needs in the future. Sincerely, Hotel Manager

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Chad,Thank you for your positive feedback! We're thrilled to hear that you found our hotel great for the price and that you would definitely stay with us again. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 Excellent

Caitlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Caitlyn,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and it motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast. You get what you pay for
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Mar 9, 2024
Dear David,We're sorry to hear that you were disappointed with our complimentary breakfast. We strive to provide a satisfying dining experience for all our guests. Your feedback is important to us, and we'll use it to make improvements. We hope you'll give us another chance to exceed your expectations in the future.Sincerely,Hotel Manager

4/10 Poor

Carley S

Liked: Staff & service
Disliked: Property conditions & facilities
Two bugs found in our room
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Carley S,Thank you for the feedback. We apologize for the inconvenience you experienced with the presence of bugs in your room. Our team takes cleanliness and pest control seriously, and we will address this issue immediately to prevent any future occurrences. Hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

6/10 Okay

Ashley

Traveled with partner
The highlight to this place was the bed was great and had good pillows. The continental breakfast was pretty sad. The hotel could definitely use some upgrades. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Ashley,Thank you for your stay. We're pleased to hear that the highlight of your stay was the comfortable bed and quality pillows. Your comments regarding the continental breakfast and suggestions for hotel upgrades are duly noted, and we appreciate your insights. We're glad to know that our staff's friendliness and helpfulness made a positive impression on you. We always strive to improve our services, and your input is valuable. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Cumhur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Cumhur,Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the pool was heated
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 1, 2024
Dear Tiffany,Thank you for your stay. We're delighted to hear that you enjoyed your stay, particularly the heated pool. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

10/10 Excellent

Patrick S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly and helpful, from the front desk clerk to the housekeeping staff, down to the maintenance person! The room was clean, the bed comfortable, and the room was not cramped. I have stayed multiple times over the last several years and have never had a bad experience.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Patrick S.,Thank you so much for your glowing review! We are delighted to hear that our entire staff, from the front desk to housekeeping and maintenance, contributed to making your stay enjoyable. It's fantastic to know that the cleanliness, comfort of the bed, and overall spaciousness of the room met your expectations. We appreciate your loyalty as a repeat guest over the years, and we look forward to providing you with many more positive experiences in the future. Sincerely, Hotel Manager

6/10 Okay

Mary

Traveled with family and small children
Disliked: Property conditions & facilities
It was adequate but not as outstanding in any way. A partial roll of tp left in the bath with no additional available. As a parent of 3 girls staying for a 3-day, long weekend it was a discouraging sign. No information about TV stations in the room. The light over the sink was barely lit. It made a great nightlight but a failure for seeing anything else! Could not see to brush teeth, remove or apply makeup. When I stopped at front desk, to request a roll of tp, I mentioned to staff. I was told it would be addressed after we checked out.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Mary,Thank you for your stay. We regret to hear that your experience fell short of your expectations. We apologize for the inconvenience caused by the lack of available toilet paper and the dim lighting in your room. Your comments regarding the TV station information and the light over the sink have been duly noted, and we will take steps to address these issues to enhance the guest experience. We apologize for the delay in addressing your concerns during your stay and assure you that we will strive to improve our service standards. We hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

6/10 Okay

Kyla

Motel vibes
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Kyla,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Joshua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was near a Walmart and close to a antique store
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Joshua,Thank you for sharing your positive experience with us! We're thrilled to hear that our hotel's proximity to Walmart and the antique store added convenience and value to your stay. We appreciate your feedback and look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Hotel Manager

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint hotel.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 10, 2024
Dear Damon,Thank you for your feedback on our hotel. We're delighted to hear that you found our establishment nice and quaint. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Area around have lots of dining choices and shopping
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Christopher,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a swift check-in experience and that you appreciated the abundance of dining choices and shopping options in the surrounding area. Providing convenience and efficiency is important to us, and we're glad to know that we met your expectations in these aspects. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Terry

Stayed 1 night in Jan 2024
Response from Hotel Manager on Mar 21, 2024
Dear Terry,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

4/10 Poor

richard

Traveled with family and small children
Disliked: Property conditions & facilities
Extremely old and rundown. The mattress’s were very good. Free breakfast was nearly nothing unless you like biscuits and gravy. TV was too small for room and all channels were digital with no program guide in the room. Limited outlets and no USB.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Mar 14, 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your compliments on the mattresses. We apologize for the inconvenience with the breakfast options and amenities in the room. Your comments will be noted for future improvements.Sincerely, Hotel Manager

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice pool,friendly Staff.
Staff was very friendly and helpful.The pool was clean,big,and heated . Probably the nicest indoor pool we have used in any hotel/motel in Ohio.Room was clean but,very out of date.Paint chipping off Walls and ceiling in bathroom.Water damage to ceiling.The breakfast was a joke.Cold biscuits!There was a toaster and microwave.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Mar 14, 2024
Dear Guest,Thank you for your feedback. We're glad you enjoyed our friendly staff and clean, heated pool. We apologize for any inconvenience with the outdated room and breakfast. Your comments will help us improve.Sincerely, Hotel Manager

10/10 Excellent

sumit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok for the money you pay! Staff is helpful. Overall good
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Sumit,Thank you for your stay. We're pleased to hear that you found our property to be satisfactory considering the value for the money paid. It's also wonderful to know that you found our staff to be helpful, as providing excellent service is a priority for us. Your overall positive assessment is greatly appreciated. We value your input and look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Jim,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Larissa,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Tiffany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Tiffany,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Wayne

Stayed 1 night in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Feb 16, 2024
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly no problems with booking room
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean and staff was super nice and professional. Hope I get to stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Clean and comfortable with good location. Very good value for the price
Stayed 1 night in Dec 2023

8/10 Good

Valerie

Liked: Amenities, property conditions & facilities
Nice friendly people work there.
Stayed 1 night in Dec 2023

8/10 Good

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. Heating system works well.
Stayed 1 night in Nov 2023

8/10 Good

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed there was not a coffee pot in the room. They said they removed them 6 months ago. Other than that all was great.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, you won't find a better hotel near Hocking Hills, which is about 15 minutes away. New building, clean, friendly staff, free cookie and a decent breakfast. I'd stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Atheer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Salim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

chad

Traveled with family
Disliked: Property conditions & facilities, room comfort
Expensive blah
Is what it is. They could Jack up the prices due to large weekend at nearby college. Make the money while you can. Basic room and worst breakfast ever for almost $250 a night. All good being everything else booked up. Might want to update and make it a place people want to stay instead of being last resort though. Might be reason everyone else booked and you had plenty of rooms.
Stayed 2 nights in Nov 2023

4/10 Poor

Taylor

Disliked: Staff & service, property conditions & facilities
Very rough condition in the room. Peeling furniture, the tv looks like it has been punched with wires hanging out of it. Unpleasant smell in the room, takes the showers forever to get hot. Would not recommend.
Stayed 1 night in Oct 2023

4/10 Poor

Ethan

Not worth it.
300 bucks for one nite in a mediocre hotel and "breakfast" was some boiled sausage and a couple bagels. Woulda been better stayin in a tent.
Stayed 1 night in Oct 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really love the area of Logan.We have stayed at Baymont several times.The staff and the whole facility are great.Will be back in about 5 months.
Stayed 2 nights in Oct 2023

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No coffee pot in room. Some ppl like to have coffee at night. The bathroom was REALLY small and the sink was outside the bathroom and drained really slow. The microwave didn't work properly. I did like that it was clean and had a key card for the main door to access the building.
Stayed 2 nights in Oct 2023