Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers

Reviews of Vincci EverEden

4 out of 5
Vincci EverEden
47km Athens - Sounion Avenue, Anavyssos, Saronikos, Attiki

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 249 reviews" "
Rating 8 - Good. 52 out of 249 reviews" "
Rating 6 - Okay. 15 out of 249 reviews" "
Rating 4 - Poor. 8 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on Mar 30, 2024
Dear Guest,Thank you for taking the time to rate us positively! Your satisfaction is what drives us, and we're thrilled to have met your expectations.We can't wait to have you back for another wonderful stay at Vincci EverEden.Best Regards,Guest Relations Manager

6/10 Okay

Philippa Samii

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was a fairly new and nice complex with very little charm and soul. We opted for half board just in case we wanted to stay at the hotel. The food was inedible for dinner, it was an insult to anyone’s taste the presentation and execution. It was if anything off putting. Breakfast was ok but nothing special and cost cutting obvious. Either they’re always short on staff or as it was end of season decided to keep only a few. Very few could crack a smile or show any interest in their occupation but judging by the standards it comes from the top how the staff performs. They seem to not grasp basic hotel conduct and the difference between housekeeping and room service. They never ever refilled the tea or the coffee capsules and when we asked to have them replaced I was told there would be extra charge as we were in another building. Also the beach is not all free for guests as the deck is €15 per bed even though the ‘free’ beds were all taken. It was just an unpleasant stay which left a bad taste due to unprofessional management. I did raise my grievances but was told it was a 4 star hotel Well it does look like I have more experience of what constitutes than they do as this was nowhere close 4*. So called spa had no changing rooms and communal steam room. Sure if it was cheaper and 3* it would be value for money but the hotel treats you with utter contempt and think you’re an idiot. I had used teabags in a glass for 4 consecutive days that was never taken away by the cleaner.
Response from Guest Relations Manager on Mar 30, 2024
Dear Mrs. Samii,Thank you for sharing your feedback on your recent stay at Vincci EverEden. We appreciate your insights and regret any aspects of your experience that didn't meet your expectations. Your comments regarding the food, service, and amenities have been duly noted and we will certainly address them internally for improvement. We strive to provide a comfortable and enjoyable stay for all our guests and your feedback is invaluable in helping us achieve this goal.We hope to have the opportunity to welcome you back in the future for a more pleasant experience. Warm regards, Guest Relations Manager

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb.
Superb place close enough to explore Athens. Modern, clean and very well looked after. Nice beach with a bar and restaurant, 2 outdoor swimming pools (both with bars and food) and 1 indoor next to the gym. Delicious food all day long. And only one missing thing... some kind of a streaming service like Netflix or similar?! Otherwise, superb place!
Stayed 3 nights in Oct 2023
Response from Guest Relations Manager on Mar 29, 2024
Dear Joanna,Thank you for your fantastic review! We're delighted you enjoyed your stay at Vincci EverEden. We look forward to hosting you again!Warm Regards,Guest Relations Manager

10/10 Excellent

Aurélie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dining buffet
Stayed 7 nights in Sep 2023
Response from Guest Relations Manager on Mar 30, 2024
Dear Aurelie,Thank you so much for taking the time to share your wonderful experience at Vincci EverEden ! We're thrilled to hear that you enjoyed your.We can't wait to welcome you back soon.Best Regards,Guest Relations Manager

10/10 Excellent

Michelle, College park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was updated, clean and modern. The front desk staff members were kind, attentive and friendly. The amenities were awesome. We all has massages and each therapist were amazingly. Th beach restaurant wqs very cozy and the food was great.
Stayed 6 nights in Oct 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Michelle,Thank you ever so much for your heartwarming review! We're truly delighted to hear that your stay with us was nothing short of exceptional.We're thrilled that you enjoyed the amenities.Our dedicated staff, whom we consider the heart of our hotel, strive to make every guest's stay special. It's wonderful to hear that their kindness and attentiveness made a positive impact on your visit .We hope to have the pleasure of welcoming you back for another unforgettable experience very soon.Warm Regards,Guest Relations Manager

10/10 Excellent

Janet

Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on Mar 30, 2024
Dear Janet,Your positive rating brightened our day! We're thrilled to have met your needs during your stay. We can't wait to welcome you back for another fantastic stay at Vincci EverEden.Warm Regards,Guest Relations Manager

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Bassam,Thank you for the excellent rating! We are delighted that you had a great experience with us. We can't wait to have you back for another wonderful stay .Warm Regards,Guest Relations Manager

6/10 Okay

Laura

Disliked: Amenities
The property is ok. But you are basically stuck there. It's hard to even get a taxi that isn't associated with them, and you have to order that ahead of time and they have set rates with the hotel. There's not even a local store to get items and for food, again you're stuck with theirs. Some staff is nice and helpful, some not so much. The manager isn't. I wish that I would have only spent a few days there instead of the wasted week that we spent. It's ok for an experience, but not interested in visiting again.
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Laura,Thank you for sharing your feedback with us.In terms of our location, we are situated in the Athenian Riviera in a beautiful area renowned for its beaches, and conveniently located near Athens, Vouliagmeni, and Glyfada. We regret if the surrounding area did not meet your expectations.This provide guests with a serene environment to unwind while also being within reach of Athens' historical sites and vibrant nightlife.We'd like to highlight that within approximately 2 kilometers of our resort there are numerous small stores and even a supermarket for guests to explore.Whether it's by taxi or bus, accessing these amenities is made easy for our guests.We genuinely value your feedback as it helps us identify areas where we can improve. Our team is committed to ensuring that each guest has a memorable experience with us, and we will take your comments into consideration.We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable experience.Kind Regards,Guest Relations Manager

10/10 Excellent

Cornel, Chicago

Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Cornel,We're grateful for your kind rating! Knowing that you enjoyed your time with us motivates us to keep providing exceptional service. We can't wait to welcome you back for another wonderful stay at Vincci EverEden.Kind Regards,Guest Relations Manager

10/10 Excellent

Donald

Traveled with group
This is an excellent hotel in every way. The room was superb and the staff could not have been more helpful. Breakfast was excellent with a huge choice of food. I would recommend this motel very highly indeed.
Stayed 4 nights in Sep 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Donald,Thank you immensely for sharing your positive experience at Vincci EverEDen Hotel! We're thrilled to learn that you enjoyed your time with us.Your glowing review motivates us to continue providing exceptional service to all our guests. We eagerly await your return for another delightful stay.Warm Regards,Guest Relations Manager

10/10 Excellent

Lars

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Lars,Thank you for choosing Vincci EverEden and for taking the time to share your feedback.Your high rating inspires us to continue striving for excellence in all aspects of our hospitality. We hope to have the pleasure of welcoming you back for another wonderful experience in the near future. Warm Regards,Guest Relations Manager

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay here in late September 2023! Really cool beach bar. Staff was very friendly. I highly recommend booking a room with an ocean view!
Stayed 4 nights in Sep 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Angela,Thank you immensely for sharing your positive experience at Vincci EverEDen Hotel! We're thrilled to learn that you enjoyed your time with us. Your glowing review motivates us to continue providing exceptional service to all our guests. We eagerly await your return for another delightful stay!Kind Regards,Guest Relations Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Guest,We're grateful for your kind rating! Knowing that you enjoyed your time with us motivates us to keep providing exceptional service. We look forward to your next visit!Warm Regards,Guest Relations Manager

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Matthew,We're thrilled to see your positive rating! Your satisfaction is our priority and we are glad we could meet your expectations. Thank you for choosing Vincci EverEden and we hope to exceed them on your next visit.Warm Regards, Guest Relations Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Greek Riviera getaway
Overall it was a nice hotel near the water. The gym is very small and the AC wasn't adjustable and set to 84 degrees. That was not pleasant. The pool was very crowded and you can never find an open chair except later in day when everyone was leaving and it closed at 6pm. Check-in was horrible as there were way too many guests for the limited number of staff. The staff could never really give you an accurate time of when the room was really going to be ready so we got checked in well past the actual check in time. The beach is a bit of a walk to get too and very rocky as is expected in Europe. Be prepared to pay extra to use the beach jumpers for the kids as they were managed by a separate company. The buffet was descent and made life a bit easier as there are no restaurants around to walk to. Maybe this is considered a resort in Europe but this place is not a resort.
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your feedback regarding various aspects of your stay. Rest assured, we will review your comments internally to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Kind Regards,Guest Relations Manager

10/10 Excellent

stefanos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Serene setting. Luxury finish out, beautiful architecture and landscape. Very family friendly but with a chic vibe. Nice views and an incredible breakfast spread! We will be back!
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Stefanos,Thank you for your delightful review! We're thrilled to hear that you enjoyed your stay at Vincci EverEden and that you appreciated luxurious ambiance of our hotel. Creating a serene and welcoming atmosphere for our guests is always our top priority, and we're overjoyed to know that it made your stay with us special.We can't wait to have the pleasure of welcoming you back for another luxurious retreat soon!Warm regards,Guest Relations Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Mark,Thank you for choosing to stay at Vincci EverEden and for sharing your fantastic rating.We can't wait to have the pleasure of hosting you again soon and creating more wonderful memories together.Warm Regards,Guest Relations Manager

8/10 Good

Madeleine, Colchester

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Comfortable spacious rooms at this hotel. I have been in the largest pool to get some exercise but beware of slippery tiles around pool with wet feet. Breakfast is a huge buffet. Coffee machines awful so pay extra for a coffee from the bar. Dinner options are far below the standard of restaurants in south Athens area. Buffet restaurant mediocre and beach restaurant even worse.
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Madeleine,Thank you sincerely for taking the time to share your experience with us. We're delighted to learn that you found our rooms comfortable and spacious, and that you enjoyed utilizing our expansive pool for some exercise.Your feedback is invaluable to us, and we are committed to diligently improving our options to better reflect your expectations. We hope for the opportunity to welcome you back in the future for an even more enjoyable stay. SWarm regards,Gueat Relations Manager

10/10 Excellent

Andreas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Andreas,We're absolutely thrilled to receive your 5-star rating!Thank you for taking the time to share your positive experience with us. We can't wait to welcome you back at Vincci EvereEden for another amazing stay!Best Regards,Guest Relations Manager

8/10 Good

Steven, conroe

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is ok for a night or 2, the rooms are small and the beach isn’t pretty at all. It’s very clean and well kept but what we didn’t like was the attitude of most of the staff. Extremely rude and not welcoming at all from the main desk to the beach side restaurant.
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Steven,Thank you for sharing your experience with us.We appreciate your feedback regarding your stay at Vincci EverEden.Kindly note that we offer a variety of room options to accommodate different preferences and budgets, ranging in size and price. Providing excellent customer service is of utmost importance to us. Our team members are committed to doing their best to ensure that all guests feel welcomed and valued throughout their stay. We regret if we fell short of your expectations in this regard. We hope for the opportunity to welcome you back in the future for an even more enjoyable stay.Best Regards,Guest Relations Manager

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place my friends and I enjoyed it very much very clean very professional and Pasxalis at the bar was very inviting would definitely recommend for families and just girls trips
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Maria,Thank you for your glowing review! We are delighted to hear that you and your friends had a wonderful time at our hotel. Cleanliness and professionalism are our top priorities, It is fantastic to know that Pasxalis made your experience at the bar so enjoyable. Looking forward to welcoming you back soon!Warm Regards,Guest Relations Manager

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Wouldn’t reccomend
Hopeless check in and help the whole stay, housekeeping never cleared any empties or replaced glasses. It’s a conference hotel at best and lacks charm, also terrible food at beach bar and all restaurants! We were there for a wedding so it wasn’t the end of the world! The worse bit is the main road cutting the hotel off from the beach and the noise..
Stayed 1 night in Aug 2023
Response from Manager on Aug 31, 2023
Dear Guest,Thank you for this review about your recent stay.We are disappointed to hear about the issues you encountered during your stay. We understand that the check-in process and service did not meet your expectations, and we apologize for any inconvenience this may have caused. Our team is continuously working on improving our services to provide a seamless experience for our guests.We are also sorry to hear that you were not satisfied with the food at our beach bar and restaurants. We take pride in offering a variety of dining options, and we will take your feedback into consideration as we strive to enhance our culinary offerings. Regarding the noise from the main road, our accommodations are soundproof to ensure a comfortable and quiet stay for our guests. We apologize if this was not the case during your visit. Please note that our hotel is set within a 45,000 sqm estate, offering direct access to the secluded beach of Mavro Lithari, which is a unique feature of our location.We hope that you will choose to revisit us.Best regards,

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities
No personal service, or attention to detail
Stayed 7 nights in Aug 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Susan,Thank you for sharing your feedback with us. Your comments are important to us and we will use them to improve our standards.We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,Guest Relations Manager

10/10 Excellent

Stacy

Excellent stay
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Stacy,Thank you for sharing your positive experience at Vincci EverEden Hotel. We're thrilled to hear that you enjoyed your time with us. Your satisfaction is our ultimate reward and we are excited to have the opportunity to host you again in the future. Warm Regards,Guest Relations Manager

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, well priced and great service
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Mark,We are thrilled to see your positive review ! Your satisfaction is our priority and we are glad we could meet your expectations. Thank you for choosing Vincci EverEden and and we can't wait to welcome you back for another fantastic stay.Warm Regards,Guest Relations Manager

8/10 Good

Suwailem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel considering the price the views the property.. if you want the beach it’s a definite yes. Their concierge ioana is the best! Very friendly and helpful.
Stayed 4 nights in Aug 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Suwailem,Thank you ever so much for your glowing review!We are thrilled to hear that you had such a fantastic experience during your stay at Vincci EverEden.Your satisfaction is always my priority and I am delighted to have had the opportunity to contribute to your enjoyment.It would be an absolute pleasure to welcome you back and make your experience even more memorable.Warmest regards,Guest Relations Manager Ioanna Genova

10/10 Excellent

Eleni

Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Eleni,Thank you so much for your glowing 5-star rating ! We're delighted to know that you had such an amazing experience with us. We look forward to welcoming you back at Vincci EverEden for another unforgettable stay.Warm Regards,Guest Relations Manager

10/10 Excellent

Sonila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that this was a very cleaned resort and the service The only thing that I didn't like was the beach a lot of rocks
Stayed 4 nights in Jul 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Sonila,Thank you for taking the time to share your positive experience with us. Delivering exceptional service and creating a memorable stay for our guests is what we aim for and we're so glad to hear that we succeeded with you. We can't wait to welcome you back for another amazing stay!Warm Regards,Guest Relations Manager

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel! Clean, quiet, nice pool area, smelling amazing, beautiful nature and greens everywhere, beach facilities are great, parking area is safe and comfortable, everything you could wish for was there! Will definitely be coming back again!
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Patricia,Thank you for choosing to stay at Vincci EverEden and for sharing your fantastic experience. Providing our guests with exceptional service and ensuring their satisfaction is our top priority, and it's rewarding to know that we achieved that goal with you. We are looking forward to your next visit!Warm Regards,Guest Relations Manager

10/10 Excellent

Mahboob

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are clean and the sea view is amazing. Staff are polite and courteous, the environment feels safe and very calm . Private beach offers excellent facilities too.
Stayed 6 nights in Jul 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Mahboob,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed you stay at Vincci EverEden .It is our pleasure to provide excellent facilities and service to ensure your comfort and safety. We look forward to welcoming you back soon!Warm regards,Guest Relations Manager

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with great facilities
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Gina,Thank you for the incredible 5-star rating! We are overjoyed to hear that your experience with us was nothing short of amazing. We are looking forward to your next visit at Vincci EverEden.Warm Regards,Guest Relations Manager

10/10 Excellent

Suwailem

Stayed 7 nights in Jul 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Suwailem,We are absolutely thrilled to receive your 10-star rating! Thank you for taking the time to share your positive experience with us. We can't wait to welcome you back for another amazing stay! Best Regards,Guest Relations Manager

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear John,Thank you so much for your glowing 10-star rating! We look forward to welcoming you back soon for another unforgettable stay.Warm Regards,Guest Relations Manager

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear John!Thank you so much for your glowing 10-star rating!We're delighted to know that you had such an amazing experience with us. We look forward to welcoming you back at Vincci Ever Eden for another unforgettable stay.Warm Regards,Guest Relations Manager

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They delivered exactly what they offered...staff is friendly... the only thing they could have highlighted better in the breakfast and dinner buffets is the Pork food (as we don't eat pork) vs the regular meats ...other wise an excellent experience to be repeated...
Stayed 5 nights in Jul 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Ahmed,Thank you for sharing your positive experience at Vincci EverEden Hotel. We are thrilled to hear that you enjoyed your time with us.Your satisfaction is our ultimate reward and we are excited to have the opportunity to host you again in the future. Warm Regards,Guest Relations Manager

10/10 Excellent

Dena

Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on Apr 2, 2024
Dear Dena,Thank you so much for your glowing 5-star review! We're delighted to hear that you had such an amazing experience with us. We look forward to welcoming you back soon for another unforgettable stay!Best Regards, Guest Relations Manager

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Flawless, upscale resort, with exceptional service! Impeccable in every aspect: dining, spa, services, staff, beach, rooms, lobby, everything. We will definitely be returning, and I highly recommend this to everyone, solo, couples, and families. The cellist and pianist duo that played in the outside dining area will linger in my memory as a beautiful and perfect ending to our Greece holiday.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Susan,Thank you immensely for your glowing review! We're absolutely thrilled to hear that your experience at our resort was nothing short of flawless.It is heartening to know that every aspect of your stay, from dining to spa services, exceeded your expectations.We eagerly await your return at Vincci EverEden .Warm Regards,Guest Relations Manager

10/10 Excellent

Flavio

Stayed 4 nights in Jul 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Flavio,Thank you so much for your glowing 5-star rating ! We're delighted to know that you had such an amazing experience with us. We look forward to welcoming you back at Vincci EverEden for another unforgettable stay.Warm Regards, Guest Relations Manager

2/10 Terrible

LINDA

Uncomfortable stay
Stayed for 1 night only thankfully as the mosquitoes in every area of the hotel were unbearable. There was no evidence of any attempts to control them and even the staff at reception said that they were constantly being bitten. Breakfast was like a self service canteen with poor standard food.
Stayed 1 night in Jun 2023
Response from Manager on Jul 12, 2023
Dear Linda,Thank you for taking the time to share your feedback.We are sorry to hear about the issue with mosquitoes during your stay. We take all guest feedback seriously and will look into ways to improve our pest control measures. We also apologize for any inconvenience caused by the breakfast service. Our breakfast buffet offers a wide variety of options, and we continuously strive to maintain high-quality standards in our food and service.We hope to see you again in the future. Kind regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very underrated hotel. Deserves the 5th star.
Stayed 5 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Robert,Thank you for the incredible 5-star review.We're overjoyed to hear that your experience with us was nothing short of amazing. We are looking forward to your next visit.Warm Regards,Guest Relations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful resort experience
This resort is beautiful, clean, and offered plenty of amenities. The food was delicious and the pool and private beach was perfect. The only downside was the ability to allow smoking in all common areas of the resort. Guests are allowed to smoke in all the common eating areas as well. We had difficulty having breakfast while guests were allowed to smoke. Otherwise the resort was perfect.
Stayed 6 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Guest,Thank you ever so much for sharing your heartfelt thoughts on your recent stay at Vincci EverEden.It was an absolute pleasure hosting you, and we eagerly anticipate the opportunity to welcome you back for another unforgettable stay, filled with even more cherished memories and moments of pure bliss.With heartfelt gratitude,Guest Relations Manager

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Helen,Thank you so much for your glowing 5-star review! Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations.We look forward to welcoming you back soon for another unforgettable stay.Warm Regards,Guest Relations Manager

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The Beach Restaurant was below par for dinner.
Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Gary,We're grateful for your kind rating! Knowing that you enjoyed your time with us motivates us to keep providing exceptional service. We look forward to your next visit!Warm Regards,Guest Relation Manager

10/10 Excellent

Suzanne

Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Suzanne,Thank you so much for your glowing 10-star review! Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations.We look forward to welcoming you back soon for another unforgettable stay.Warm Regards,Guest Relations Manager

10/10 Excellent

Foresight

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful…
I travel a lot for business and stay in a lot of random places. I found Vincci EverEden as a search of the cheapest in the area. I had no idea when I arrived how wonderful it could be. The staff on reception were so helpful and had guys to take your bags to the room.(I opted to take my own as I only had 1 bag.) Map given on arrival and explanations of great places to go. The pool was delightful and their own little private beach equipped with a full inflatable obstacle course for kids and adults! So much fun to watch. The restaurant was incredible too and not too expensive. Very pleased with the entire trip. A*
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Foresight,Thank you so much for sharing your amazing experience at Vincci EverEden! Your words truly encapsulate the essence of our hotel and everything we strive to offer to our guests.We are thrilled to hear that despite initially choosing us for our affordability, you discovered a hidden gem that exceeded your expectations in every aspect. Our dedicated staff takes immense pride in providing exceptional service.Your satisfaction is our greatest reward.We can't wait to welcome you back for another unforgettable experience in the future!Warm Regards,Guest Relations Manager

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Once my Uber cab could find it, I entered a complete paradise. What a gorgeous place! Wow! Everything was spotless and so well designed. You can get to the beach without crossing the road, and don't need to get up early to bag sunloungers (!!) Although the room had a kettle, there were no cups or tea and coffee but these were brought when I asked and refreshed each day. I could have done with a bottle of water in the fridge...and get that at other hotels. Breakfast was stunning, but to get really nice coffee you need to treat yourself at the bar. The service at the restaurants and bars was amazing and the food quite gorgeous. But I did nip over to the more ethnic restaurant next door one evening for a bit of atmosphere and a change of scene. I want to come back here!
Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Clarissa,Your heartfelt review fills us with immense joy! We are overjoyed to learn that your experience with us felt like stepping into paradise. Your feedback is invaluable and we are committed to making every aspect of your stay exceptional. We eagerly await the opportunity to welcome you back at Vincci EverEden creating more cherished memories together.With sincere gratitude,Guest Relations Manager

4/10 Poor

ebtesam

Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on Apr 1, 2024
Dear Ebtesam,Thank you for choosing tVincci EverEden and for taking the time to share your feedback.Your satisfaction is important to us and we apologize for any shortcomings you encountered. We hope to welcome you back soon for an even better stay.Kind Regards,Guest Relations Manager

8/10 Good

Nicci

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely complex which is very clean and contemporary. Food was ok, but not much choice and quite repetetive, my son really struggled to find anything he liked. Pool and beach area were lovely, note this is a pebble beach and prices quite pricey at the beach bar, but still lovely, especially after dinner. We had a room towards the back of the comllex which was lovely and peaceful but rooms with sea view were much closer to the very busy road so definitely would be a lot of road noise on your balcony. A couple of members of staff were particuarly friendly and helpful but on the whole we didn't find the staff very friendly, one manager on reception was pretty rude and on check in gave us zero information on dining, hotel areas etc, on the whole it was a good hotel and I would possibly stay again but more inclined to book breakfast only, especially as eve meal did not include drinks which we were not aware of at time of booking.
Response from Guest Relations Manager on Mar 29, 2024
Dear Nicci,Thank you for sharing your feedback. We're glad you enjoyed our clean, contemporary complex, as well as the pool and beach areas. Regarding your observations about thestaff, please rest assured that we continually strive to provide warm and welcoming service to all our guests. While we're thrilled to hear that some members of our team left a positive impression, we're equally committed to addressing any areas where we may have fallen short.We appreciate your suggestions and hope to welcome you back for a better experience in the future.Warm regards,Guest Relations Manager

10/10 Excellent

Rizkallah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was all great super team and service. 2 mins walk from private beach. Great stay. Only nothing much to in the area. Better to have a car.
Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on Jun 17, 2023
Dear Rizkallah,Thank you for your review and for highlighting the great team and service you experienced during your stay. We're thrilled to know that you enjoyed our convenient location, just a 2-minute walk from the private beach. We appreciate your feedback regarding the area and understand that having a car would have enhanced your experience further.We value your input and hope to welcome you back in the future.Best regards,Guest Relations Manager

10/10 Excellent

Rex, greeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on Jun 11, 2023
Dear Rex,Thank you for taking the time to share your fantastic rating about your recent experience at Vincci EverEden 4*. In Vincci EverEden we aim to provide unpretentious, high standard hospitality and we are happy that we hit the mark for you!Hope to welcome you back in the near future.Best Regards,Guest Relations Manager