Ratings based on 10,288 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Anniversary a must!!!!
Posted Jun 24, 2017This was the first time we've been to Atlantic City and we were not disappointed!!! There was plenty to do inside the hotel so we didn't have to search for places to drive to. We did hit the boardwalk though and it was only a 9 minute drive so not bad at all.
Recommended
for Everyoneby A verified traveler
Amazing hotel
Posted Jun 23, 2017I will return very nice hotel everything on point love the check in and check out boxs that is a plus I will see you next year and the rates are good
Recommended
for Everyoneby A verified traveler
Wonderful Hotel & Staff
Posted Jun 4, 2017From the moment I checked in to the moment I left the staff at Harrah's Resort & Casino were pleasant & eager to attend to my every need. The restaurants & nightlife has something for everyone. I will definitely be coming back very soon! Keep up the good work!
by A verified traveler
Not a good smelling room
Posted Jun 4, 2017Front desk was rude, they didn't help when I asked about our room not being cleaned. You had to request for housekeeping to change your sheets. The mini refrigerator was dirty when we arrived and no one came to clean it even after we asked. The room had a faint smell of urine and the chairs had big stains on them. I will not be back to the hotel at all ever!!!!
Recommended
for Everyoneby A verified traveler from Findlay, Ohio
Nice away from busy traffic
Posted Jun 3, 2017Nice out of the way location for its value. Would've been more convenient to have free shuttle to beach and boardwalk.
Recommended
for Everyoneby A verified traveler
Posted Jun 1, 2017
Very nice and the staff was very helpful would good back
by A verified traveler
Posted May 31, 2017
Nothing else to do but Gamble nothing to do close by no really entertainment or nightclubs
Recommended
for Everyoneby A verified traveler from New York
Great resort
Posted May 31, 2017I stayed two days and never left the resort. Great food, great atmosphere
by A verified traveler from pittsburgh, pa
Charge for everything
Posted May 28, 2017This place has a charge for WiFi. We were not able to collect on coupons. I got beat this time, not again.
by A verified traveler from New Jersey
Pre Memorial Day/BD Getaway
Posted May 27, 2017
Pros: Very attractive lobby and areas in hotel. Room was nice with a nice view.
Cons: Most of staff was unfriendly. No one made us feel welcome. Security needed to put a stop to the behavior. No regard for the customer at all.
Location: We visited Cape May and Ocean City where staff in all places were warm, friendly and went completely out of their way to smile and be helpful.
Room was pretty and the view of the marina was nice. The staff at the Country Kitchen Restaurant was extremely rude. There were 4 hostesses who just chatted with no explanation as to why the wait when half the seats weren't taken.When group in front of us asked why we weren't seated there the assistant manager said in a very nasty voice "Not enough help" and just walked away. On our 2nd night the room next to us had 15 people in there having a party with loud music, screaming and yelling all night long. They opened their adjoining door and attempted to get into our room by shaking the door handle and laughing many times. At 2 AM they were smoking pot and screaming. The pot smell made my wife sick so she called security. They came and told them to be quiet. AT 5 AM I called security. We had not gotten any sleep at all. They knocked on their door told them to pipe down and left. The singing, and yelling and laughing continued. At 6AM I went down to lobby and spoke to a Tom K wearing a suit and said he was in charge of security. He sent someone up and again all they did was to tell them to stop. He said he would leave all of this info at front desk so all would be known at check out. Nothing in computer and no one knew anything about it. This was an awful experience. They obviously only care if someone is a big spender in their casino. They had no regard for our safety or the fact that the very least they were smoking in a no smoking area. We weren't offered a comp or room..